Webkul Order Management for Shopify

Webkul Order Management

Empower Customer with Easy Order Return,Exchange& Cancellation

Rating

4.7

feedback

5

Reviews

chart

#12,668

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate its ease of use for managing and tracking returns, as well as its feature-rich nature and top-notch customer service. The support team is highlighted for being reliable, incredibly supportive, and quick to respond to queries. However, there is a negative review mentioning the inability to upload PDF files for return labels and a lack of response from the support team, leading to frustration and the decision to delete the app.

Highlights

Ease of managing and tracking returns
Feature-rich app
Top-notch customer service
Inability to upload PDF files for return labels
Lack of response from support team

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2025

Good for our needs. Makes the return process easy to manage and to track

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2024

Feature rich app and customer service is top notch! 100% would recommend webkul apps. Best for building marketplace of shopify!

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 2, 2022

Great App Great Support!!! I love the overall experience with this app... Thank you, Ayush Kansal, for quick response with solution on my every query...

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 13, 2021

Exceptional. Reliable & incredibly supportive team. Super happy with the entire process. Highly recommended.

Using app

7 months

Total reviews

15

Average rating

5.0

1 / 5 Share

July 29, 2019

Cannot upload a PDF file which is super important if you want to Upload a return label, on top of that we sent a request on to why you can only upload JPG files, we havent gotten a response for over 2 business days. Deleting app!

Using app

14 days

Total reviews

16

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more