Webkul Order Management for Shopify

Webkul Order Management

Empower Customer with Easy Order Return,Exchange& Cancellation

Rating

4.7

feedback

5

Reviews

chart

#7,652

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, feature-rich capabilities, and excellent customer support. Many users found the app to be essential for managing returns efficiently and tracking them effectively. The customer service was highlighted as responsive and helpful, with quick solutions provided to queries. However, there was one negative review mentioning the inability to upload PDF files for return labels and a lack of timely response from the support team, leading to the decision to uninstall the app.

Highlights

Ease of use and return management
Feature-rich capabilities
Excellent customer support
Inability to upload PDF files
Lack of timely response from support team

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2025

Good for our needs. Makes the return process easy to manage and to track

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2024

Feature rich app and customer service is top notch! 100% would recommend webkul apps. Best for building marketplace of shopify!

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 2, 2022

Great App Great Support!!! I love the overall experience with this app... Thank you, Ayush Kansal, for quick response with solution on my every query...

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 13, 2021

Exceptional. Reliable & incredibly supportive team. Super happy with the entire process. Highly recommended.

Using app

7 months

Total reviews

15

Average rating

5.0

1 / 5 Share

July 29, 2019

Cannot upload a PDF file which is super important if you want to Upload a return label, on top of that we sent a request on to why you can only upload JPG files, we havent gotten a response for over 2 business days. Deleting app!

Using app

14 days

Total reviews

16

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more