Webkul Order Management for Shopify

Webkul Order Management

Empower Customer with Easy Order Return,Exchange& Cancellation
Rating
4.7
Feedback
5
Reviews
Chart
#8,276
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, rich features, and excellent customer support. Customers appreciate how the app simplifies the return process and makes it easy to track returns. The customer service is highlighted as top-notch, with quick responses and solutions provided by the support team. Users also mention the reliability of the app and the supportive team behind it. However, there is a negative review mentioning the inability to upload PDF files for return labels and a lack of response from the support team, leading to frustration and the decision to uninstall the app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 20%
Less than a year 60%
More than a year 0%
All reviews
5 / 5 Share
Nov. 19, 2025

Good for our needs. Makes the return process easy to manage and to track

Store Using app Total reviews Average rating
5 / 5 Share
April 29, 2024

Feature rich app and customer service is top notch! 100% would recommend webkul apps. Best for building marketplace of shopify!

Store Using app Total reviews Average rating
Kitchen Switchen About 2 months 7 5.0
5 / 5 Share
Sept. 2, 2022

Great App Great Support!!! I love the overall experience with this app... Thank you, Ayush Kansal, for quick response with solution on my every query...

Store Using app Total reviews Average rating
Vida Loca Fashion 6 months 3 4.7
5 / 5 Share
April 13, 2021

Exceptional. Reliable & incredibly supportive team. Super happy with the entire process. Highly recommended.

Store Using app Total reviews Average rating
Cerqular 7 months 15 5.0
1 / 5 Share
July 29, 2019

Cannot upload a PDF file which is super important if you want to Upload a return label, on top of that we sent a request on to why you can only upload JPG files, we havent gotten a response for over 2 business days. Deleting app!

Store Using app Total reviews Average rating
RPM MOTORSPORT LTD. 14 days 16 3.0

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