Customer Photo Uploader
Share your customers' experience in your store via photos
Rating
3.3
feedback
6
chart
#10,186
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app being simple to use, affordable, and having excellent customer support. Users appreciated the help with installation and customization. However, negative feedback focused on issues with uninstalling the app, with some users experiencing glitches and leftover code on their website after deletion. The support team was responsive in helping to remove the code, but this issue caused frustration for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 7, 2021
I have deleted this app for few months and still get charged. Can anyone help to fix this issue pls?
Nov. 4, 2020
A nice simple app at a cheap price. Kate was extremely helpful and the app was set up for me on a custom page at no extra cost. Very happy
Hi, Kate from the Customer Photo Uploader team here! Thank you so much for this great review. Glad we were of help. The implementation looks awesome on your store, hope your customers will enjoy it!
July 10, 2020
Downloaded this app. A great concept but its a bit glitchy. It worked ok to begin with, but suddenly stopped. I deleted the app but it left code all over my home page. After messaging the developer they did remove the code from my homepage.
Hi, Kate from the Customer Photo Uploader team here! I am very sorry you had such an experience with the app. The issue was caused by the incorrect uninstall process that was described in the user manual. We've also run the full regression test of our app to prevent such situations from happening in the future. The string of code was successfully removed from your store in the shortest possible. If any questions come up, our support is always ready to help out, send an email to [email protected]. Thanks again for trying Customer Photo Uploader and wish you all the best.
March 11, 2020
Amazing app and even better support team that helped with installation and changes multiple times :)
Hi, Anastasia from the Customer Photo Uploader team here! Thank you so much for this great review! Glad we could help. Don’t hesitate to get in touch again in future if you need to.
Feb. 17, 2020
after deleting it, it did not remove the code so everything was still installed in my theme. Not very good
Hi, Kate from the Customer Photo Uploader team here! I am very sorry you had such an experience with the app. The addition of our widget to the theme is a feature of our app as it lets the app get the images indexed by the search engines and correspondingly improve the SEO rank of the websites of our clients. We have improved the process of the removal of the code when the app is deleted from the store. The new updated version of our app has been released this week. We hope you’ll consider giving it another try! If any questions come up, our support is always ready to help out, send an email to [email protected]. Thanks again for trying Customer Photo Uploader and wish you all the best.
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