Customer Story
See customer stages and timelines to understand retention at a
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Customer Story is a Shopify App that helps ecommerce merchants understand their customers by providing stages, timelines, and retention insights. It automatically classifies customers into stages like New, Active, VIP, At Risk, and Churned, and offers a clear timeline of customer activity including first order, repeat purchases, total spend, and activity history. The dashboard highlights customers who may need attention, giving merchants structured visibility into retention based on their existing data.
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