CustomerGenius
CustomerGenius | Stop Shopify Discount Abuse with Automation
Rating
5.0
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#13,623
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Reviews Summary
CustomerGenius is an automated solution designed to protect Shopify merchants from discount code abuse. It offers features to flag suspicious orders and provides options to manually review or automatically cancel and refund fraudulent orders. The app is integrated with Shipstation and Recharge for seamless order management. However, there are not enough reviews to analyze at the moment.
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July 10, 2025
We've been using this app for a few months now and are really happy with it. The customer service team is quick to respond and genuinely helpful. Since integrating the app, we've been able to identify and prevent a few cases where discount codes were being misused by customers creating multiple accounts with different names or emails. One feature we particularly appreciate is the flexibility, you can automate the refund decision process or handle each case individually. For now, we're reviewing them case by case and it’s been working really well for us. Highly recommend! :)
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