CustomerGenius for Shopify

CustomerGenius

Multiple discount abuse detection with automated refunds

View on App Store

Rating

5.0

feedback

2

Reviews

chart

#6,127

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

Merchants are highly satisfied with this app, praising its effectiveness and the excellent customer support provided. Users have found the app to be essential for their Shopify store, helping them prevent misuse of discount codes and automate refund decisions. The flexibility of the app in handling cases individually or automatically is appreciated by users, who have reported positive outcomes from using it. Overall, the app has received glowing reviews for its functionality and support.

Highlights

Highly satisfied users and effectiveness of the app
Excellent customer support
Prevention of discount code misuse
Flexibility in refund decision process
Positive outcomes and recommendations

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2026

This is a brilliant app that is much needed in the Shopify app store. I highly recommend it as its working great so far and the support has been great too.

Using app

--

Total reviews

6

Average rating

4.2

5 / 5 Share

July 10, 2025

We've been using this app for a few months now and are really happy with it. The customer service team is quick to respond and genuinely helpful. Since integrating the app, we've been able to identify and prevent a few cases where discount codes were being misused by customers creating multiple accounts with different names or emails. One feature we particularly appreciate is the flexibility, you can automate the refund decision process or handle each case individually. For now, we're reviewing them case by case and it’s been working really well for us. Highly recommend! :)

Using app

3 months

Total reviews

3

Average rating

5.0

All reviews

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