Rating
5.0
feedback
3
chart
#6,224
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
33%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its effectiveness and the excellent customer support provided. Users have highlighted the app's ability to prevent misuse of discount codes by customers creating multiple accounts, as well as its flexibility in handling refund decisions. The app has been described as a much-needed addition to the Shopify app store, with users highly recommending it for its great performance and support.
Highlights
All reviews
May 14, 2026
Amazing app, and amazing team! If your store offers first-time customer discount codes, you need the Customer Genius app! We use first customer discounts, and they're getting a LOT of abuse, customers creating throw-away email accounts in order to continually order using new customer codes. This app is a godsend, as are the dev team! It works like a charm, and every feature request I've come up with, they've implemented, often within a day or two of asking.
March 29, 2026
This is a brilliant app that is much needed in the Shopify app store. I highly recommend it as its working great so far and the support has been great too.
July 10, 2025
We've been using this app for a few months now and are really happy with it. The customer service team is quick to respond and genuinely helpful. Since integrating the app, we've been able to identify and prevent a few cases where discount codes were being misused by customers creating multiple accounts with different names or emails. One feature we particularly appreciate is the flexibility, you can automate the refund decision process or handle each case individually. For now, we're reviewing them case by case and it’s been working really well for us. Highly recommend! :)
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