C:Hub Customer Accounts
C:Hub - Customer Accounts App for Shopify
Rating
4.8
feedback
69
chart
#1,887
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
13%
-
Less than a month
48%
-
Less than a year
32%
-
More than a year
4%
Reviews Summary
The Customer Accounts Hub app has received a mix of positive and negative reviews. Users appreciate the app for its ability to enhance the customer accounts page on Shopify, providing more functionality and a better user experience. Many users highlighted the excellent customer support, mentioning specific team members like Ezra who were responsive and helpful in resolving issues. The app was praised for its clean design, ease of use, and seamless integration with other apps. However, some users expressed concerns about subscription charges continuing even after uninstalling the app, lack of communication regarding trial expiration, and discrepancies between the app's capabilities and the demo account. Despite these issues, the majority of reviews were positive, emphasizing the app's value and the proactive support provided by the team.
Highlights
Review RSS Feed
All reviews
Dec. 17, 2025
If you are on the fence, just do it. It is affordable, functional, and the customer service is top notch! Any issues or questions were responded to in a timely manner and Ezra was always on top of everything! Very happy with this app and all it offers to my business and customers! Very easy to use with lots of add on options. 10 out of 10 would recommend to anyone!
Dec. 1, 2025
This app does everything for customer accounts and it looks great. I literally added an entire customer accounts page with all the options the bigger places have in less than a couple hours. I even have a floating icon on the site that will take you to customer accounts, contact us and any other pages I have added to the customer accounts section. Great product, very helpful and easy to use.
Nov. 25, 2025
Despite never using and uninstalling this app last month it continues to charge me a monthly cost. No communication that my trial was expiring. No communications from this company at all, in fact. The one-star review here is a plea to stop the practice of carrying over subscription charges into the next month. If you cancel on Oct 13th, for example, your subscription should end on Oct 31st. Rolling it over to the next month is a shady accounting trick that I don't see outside of Shopify.
Hi Trevor, Ezra here from the C:Hub team, I've shot through a few emails to try and get in touch to discuss this one with you, but haven't heard back sorry. I've also tried reaching you on social media this afternoon and hope to hear from you soon. But also just wanted to reply here to share as much information as possible for you. I did jump into your account on our end and could see that you did uninstall our app on: November 8, 2025 at 1:58 pm and could see that the final subscription charge on the account was for the period of: Nov 6 - Dec 6 The Shopify platform simply sees that our app was installed on the 6th, so it applies the charge for the month. However, this is actually a Shopify practice and fully controlled by the Shopify platform. As Shopify app developers, we use the built in Shopify subscription system that handles all payments, which is why you'd see the app charge on your Shopify invoice instead of serperately, from our business directly. I can absolutely understand the frustartion though and am more than happy to help. I'd love to hear from you through email, or social media, anytime. We'll also pass this feedback onto the Shopify team, however please understand that the practice of carrying over subscription charges in this way, is not within our control and is completely handled by the Shopify platform and we'd really appreciate it if you'd re-consider your 1-Star review. Also, sorry to hear you didn't recieve our automated emails, they may have landed in a junk or spam folder, but we'll also investigate that on our end to make sure our emails are as inbox friendly as possible. Thanks Trevor, hope to hear from you soon. Ezra
Oct. 21, 2025
Love this app. Adds so much more than the standard boring Shopify accounts page. Highly recommended. We ran into a problem when we installed a new theme which caused C Hub to bonk. Reached out to support their support and they where able to get it sorted (thank you Ezra). If you'd like your Accounts Page to deliver more of an Amazon style experience for your customers, try this app.
Aug. 22, 2025
The app works wonderfully and it really helps to add some much needed functionality to the normally barebones Shopify accounts experience. The most important thing is that the team has hands down some of the best support we've every experienced from an app developer.
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