C:Hub Customer Accounts
Expand & Enhance your Customer Accounts with our Page &...
Rating
4.7
feedback
72
chart
#1,735
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
49%
-
Less than a year
33%
-
More than a year
4%
Reviews Summary
The Customer Accounts Hub app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its affordability, functionality, and top-notch customer service. Many users appreciate the ease of use and the additional features it offers to enhance the Shopify accounts page. The support team, especially Ezra, is highlighted for their quick responses and effective problem-solving. However, there are a few negative reviews regarding subscription charges continuing after uninstallation and discrepancies between the demo account and actual app capabilities. Overall, the app is highly recommended for its reliability, user-friendly design, and the level of customization it provides to Shopify store owners.
Highlights
Review RSS Feed
All reviews
Jan. 22, 2026
This is an awesome app and the customer support is first class. Ezra is super-responsive and helpful. He's also keen to take on board feedback with a view to incorporating suggestions into future releases. Highly recommended if you have repeat customers as the native Shopify functionality just doesn't do the job.
Dec. 17, 2025
If you are on the fence, just do it. It is affordable, functional, and the customer service is top notch! Any issues or questions were responded to in a timely manner and Ezra was always on top of everything! Very happy with this app and all it offers to my business and customers! Very easy to use with lots of add on options. 10 out of 10 would recommend to anyone!
Dec. 1, 2025
This app does everything for customer accounts and it looks great. I literally added an entire customer accounts page with all the options the bigger places have in less than a couple hours. I even have a floating icon on the site that will take you to customer accounts, contact us and any other pages I have added to the customer accounts section. Great product, very helpful and easy to use.
Nov. 25, 2025
Despite never using and uninstalling this app last month it continues to charge me a monthly cost. No communication that my trial was expiring. No communications from this company at all, in fact. The one-star review here is a plea to stop the practice of carrying over subscription charges into the next month. If you cancel on Oct 13th, for example, your subscription should end on Oct 31st. Rolling it over to the next month is a shady accounting trick that I don't see outside of Shopify.
Hi Trevor, Ezra here from the C:Hub team, I've shot through a few emails to try and get in touch to discuss this one with you, but haven't heard back sorry. I've also tried reaching you on social media this afternoon and hope to hear from you soon. But also just wanted to reply here to share as much information as possible for you. I did jump into your account on our end and could see that you did uninstall our app on: November 8, 2025 at 1:58 pm and could see that the final subscription charge on the account was for the period of: Nov 6 - Dec 6 The Shopify platform simply sees that our app was installed on the 6th, so it applies the charge for the month. However, this is actually a Shopify practice and fully controlled by the Shopify platform. As Shopify app developers, we use the built in Shopify subscription system that handles all payments, which is why you'd see the app charge on your Shopify invoice instead of serperately, from our business directly. I can absolutely understand the frustartion though and am more than happy to help. I'd love to hear from you through email, or social media, anytime. We'll also pass this feedback onto the Shopify team, however please understand that the practice of carrying over subscription charges in this way, is not within our control and is completely handled by the Shopify platform and we'd really appreciate it if you'd re-consider your 1-Star review. Also, sorry to hear you didn't recieve our automated emails, they may have landed in a junk or spam folder, but we'll also investigate that on our end to make sure our emails are as inbox friendly as possible. Thanks Trevor, hope to hear from you soon. Ezra
Oct. 21, 2025
Love this app. Adds so much more than the standard boring Shopify accounts page. Highly recommended. We ran into a problem when we installed a new theme which caused C Hub to bonk. Reached out to support their support and they where able to get it sorted (thank you Ezra). If you'd like your Accounts Page to deliver more of an Amazon style experience for your customers, try this app.
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