C:Hub Customer Accounts
The Customer Accounts Hub app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its integrations, flexibility, analytics, and the significant improvement it brings to the customer account experience on Shopify stores. The exceptional customer support provided by Ezra is highlighted in multiple reviews, with users commending his responsiveness, willingness to incorporate feedback, and quick problem-solving skills. The app is described as easy to use, visually appealing, and offering a wide range of customizable options for customer accounts. However, there is one negative review mentioning issues with subscription charges and communication problems.
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We have absolutely loved having this app on our website and it has made a massive difference to our customer account experience. We have compared several apps and none have the integrations, flexibility and analytics like C:Hub. Ezra has also made our experience with C:Hub exceptional. He is open & responsive to suggestions and has made numerous improvements to the app just in the last month alone. Looking forward to ongoing new features and working together to provide the best customer account experience we can.
First and foremost... this is the most important app on my site that I have installed. My customers use it every day and they have commented on how much it has helped them. Second... the service is second to none. Ezra is always so quick to help and sort out my stupid questions :)
I have deleted you app one month ago but now i have charged your app subscription in my bill. You dont have any address to take contact so please refund the payment. Shopify help says that need to contact to you but its quite hard.
Hi, thanks for leaving a review and sorry to see you had trouble reaching out to our team. It looks like Shopify has actually removed the support email from app listsings which we weren't aware of. We'll add some new support around this to make it easier. On the charge, I can see that Shopify did apply a subscription charge on: Mar 19, 2026 And our app was uninstalled: Mar 20, 2026 Shopifys subscription system charged in advance, so the subscription is paid on Mar 19, for the month ahead, to April 19. Absolutely happy to help though. I've sent over an email to you just a few minutes ago. Looking forward to hearing from you.
This is an awesome app and the customer support is first class. Ezra is super-responsive and helpful. He's also keen to take on board feedback with a view to incorporating suggestions into future releases. Highly recommended if you have repeat customers as the native Shopify functionality just doesn't do the job.
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