C:Hub Customer Accounts
The reviews for this Shopify app are overwhelmingly positive, with users praising the app for its impact on customer experience, the exceptional customer support provided by Ezra, and the app's functionality and ease of use. Many users highlight how the app has transformed their website and customer account experience, with some mentioning that it is the most important app they have installed. The proactive support and responsiveness of Ezra are consistently mentioned, with users appreciating the quick resolution of issues and the willingness to incorporate feedback into future updates. However, there are a few negative reviews related to billing issues and communication problems, where users faced challenges with canceling subscriptions and receiving responses.
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Absolutely love this app, it has completely changed the website and given my customers a much better dashboard experience. My vision was different to what the app showcased but Ezra from customer support went above and beyond to do everything he could to make my vision a reality. Would 100% recommend!
We have absolutely loved having this app on our website and it has made a massive difference to our customer account experience. We have compared several apps and none have the integrations, flexibility and analytics like C:Hub. Ezra has also made our experience with C:Hub exceptional. He is open & responsive to suggestions and has made numerous improvements to the app just in the last month alone. Looking forward to ongoing new features and working together to provide the best customer account experience we can.
First and foremost... this is the most important app on my site that I have installed. My customers use it every day and they have commented on how much it has helped them. Second... the service is second to none. Ezra is always so quick to help and sort out my stupid questions :)
I have deleted you app one month ago but now i have charged your app subscription in my bill. You dont have any address to take contact so please refund the payment. Shopify help says that need to contact to you but its quite hard.
Hi, thanks for leaving a review and sorry to see you had trouble reaching out to our team. It looks like Shopify has actually removed the support email from app listsings which we weren't aware of. We'll add some new support around this to make it easier. On the charge, I can see that Shopify did apply a subscription charge on: Mar 19, 2026 And our app was uninstalled: Mar 20, 2026 Shopifys subscription system charged in advance, so the subscription is paid on Mar 19, for the month ahead, to April 19. Absolutely happy to help though. I've sent over an email to you just a few minutes ago. Looking forward to hearing from you.
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