Customers.ai Visitor ID
Customers.ai Visitor ID: Identify Anonymous Website Visitors
Rating
3.1
feedback
4
chart
#11,968
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
25%
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Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with positive and negative aspects highlighted by users. On the positive side, users have mentioned that the pixel installation was easy and that they saw an instant boost in email flow revenue. Additionally, one user appreciated the support they received from a team member named Yonan, who was patient and helpful in resolving issues. However, on the negative side, there are complaints about poor customer support, with one user mentioning that they lost money due to lack of assistance. Another user expressed frustration over the app only tracking leads in the US and Canada, which was not clearly stated in the documentation.
Highlights
Review RSS Feed
All reviews
Oct. 2, 2025
I had a hard time setting things up at first and was honestly pretty frustrated. Support didn’t go great in the beginning. But then Yonan from their team stepped in and really helped me out. Super patient and actually solved the issues I was stuck on. The best part: the app does work. It’s capturing emails like it says it will. I’m still waiting to see how well those leads convert, but this is a separate thing. Appreciate the follow-through and support that got me back on track.
April 1, 2025
The worst customer support. Did not help with onboarding and kept blaming shopify. Lost $99 to this app
Dec. 26, 2024
Is it written anywhere on the documents here in the App Store that this App only tracks leads in the Us and Canada??
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