Kim: AI Helpdesk & live chat for Shopify

Kim: AI Helpdesk & live chat

Kim.cc | Free Helpdesk & Livechat for Shopify

Rating

5.0

feedback

4

Reviews

chart

#5,028

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for Kim.cc are overwhelmingly positive, with users praising the app for its ease of use, seamless Shopify integration, and efficient AI assistant. Customers appreciate that the app is free with no hidden costs, making it a valuable and reliable solution for handling customer interactions. The AI CoPilot feature is highlighted as a game-changer, saving users time by drafting quick and helpful replies. The analytics dashboard is also mentioned as a useful tool for monitoring performance and making improvements. Overall, Kim.cc is highly recommended for businesses looking to simplify and enhance their customer support workflow.

Highlights

Ease of use and intuitive interface
Seamless Shopify integration
Efficient AI assistant
Free with no hidden costs
Analytics dashboard for performance monitoring

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2025

Excellent app and amazing customer service

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 22, 2025

Kim has completely transformed how we handle customer interactions. It's so easy to navigate that our team got the hang of it within minutes. The platform makes ticket management a breeze, ensuring we never miss a single customer query. What’s even better? It’s absolutely free! No tricks, no extra charges—just a reliable solution that delivers. The AI assistant is smart and efficient, and the Shopify integration works like a charm, giving us all the customer info we need in one place. Kim.cc isn’t just a tool—it’s a must-have for any business looking to simplify and enhance their customer support. Don’t miss out on this gem!

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Kim.cc has been a fantastic addition to our customer support workflow. The software is incredibly easy to use—even for someone like us, who isn't super tech-savvy. Setting it up with Shopify was seamless, and the interface is straightforward and intuitive. What sets Kim.cc apart is that it’s truly free—no hidden costs, no gimmicks, just an honest, helpful solution. The AI assistant has been a lifesaver, drafting replies and saving us hours of manual work. It's perfect for quickly responding to customer inquiries and keeping everything organized. If you're looking for a AI powered free helpdesk solution, Kim.cc is the way to go. Highly recommended!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

I've been using Kim.cc for a while now, and let me tell you, it's a total game-changer. As a US-based entrepreneur, I'm always hustling to keep up with customer inquiries. Kim.cc has been a lifesaver. The AI CoPilot is like having a super-smart assistant. It drafts quick and helpful replies, saving me tons of time. The integration with Shopify is seamless, giving me instant access to customer info. The analytics dashboard is pretty cool too. It shows me how we're doing, so I can tweak things and keep our customers happy. Overall, Kim.cc has made our customer support way more efficient and effective. It's a must-have for any business owner who wants to level up their customer service game.

Using app

About 1 month

Total reviews

4

Average rating

5.0

All reviews

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