Kim: AI Helpdesk & live chat
Free Customer Support Helpdesk & Live Chat with AI
Rating
5.0
feedback
4
chart
#6,742
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
25%
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Less than a day
0%
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Less than a month
75%
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Less than a year
0%
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More than a year
0%
Reviews Summary
Kim.cc is highly praised by users for its excellent customer service, ease of use, seamless Shopify integration, and efficient AI assistant. Users appreciate that the app is free with no hidden costs, making it a valuable tool for simplifying and enhancing customer support workflows. The AI CoPilot feature is highlighted as a game-changer, saving users time by drafting quick and helpful replies. The analytics dashboard is also mentioned as a useful tool for monitoring performance and making improvements.
Highlights
All reviews
Jan. 22, 2025
Kim has completely transformed how we handle customer interactions. It's so easy to navigate that our team got the hang of it within minutes. The platform makes ticket management a breeze, ensuring we never miss a single customer query. What’s even better? It’s absolutely free! No tricks, no extra charges—just a reliable solution that delivers. The AI assistant is smart and efficient, and the Shopify integration works like a charm, giving us all the customer info we need in one place. Kim.cc isn’t just a tool—it’s a must-have for any business looking to simplify and enhance their customer support. Don’t miss out on this gem!
Jan. 20, 2025
Kim.cc has been a fantastic addition to our customer support workflow. The software is incredibly easy to use—even for someone like us, who isn't super tech-savvy. Setting it up with Shopify was seamless, and the interface is straightforward and intuitive. What sets Kim.cc apart is that it’s truly free—no hidden costs, no gimmicks, just an honest, helpful solution. The AI assistant has been a lifesaver, drafting replies and saving us hours of manual work. It's perfect for quickly responding to customer inquiries and keeping everything organized. If you're looking for a AI powered free helpdesk solution, Kim.cc is the way to go. Highly recommended!
Dec. 17, 2024
I've been using Kim.cc for a while now, and let me tell you, it's a total game-changer. As a US-based entrepreneur, I'm always hustling to keep up with customer inquiries. Kim.cc has been a lifesaver. The AI CoPilot is like having a super-smart assistant. It drafts quick and helpful replies, saving me tons of time. The integration with Shopify is seamless, giving me instant access to customer info. The analytics dashboard is pretty cool too. It shows me how we're doing, so I can tweak things and keep our customers happy. Overall, Kim.cc has made our customer support way more efficient and effective. It's a must-have for any business owner who wants to level up their customer service game.
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