Kim: AI Helpdesk & live chat for Shopify

Kim: AI Helpdesk & live chat

Free Customer Support Helpdesk & Live Chat with AI
Developer
KIMCC INC
Rating
5.0
Feedback
4
Reviews
Chart
#7,218
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Kim.cc is highly praised by users for its excellent customer service, ease of use, seamless Shopify integration, and efficient AI assistant. Users appreciate that the app is free with no hidden costs, making it a valuable tool for simplifying and enhancing customer support workflows. The AI CoPilot feature is highlighted as a game-changer, saving users time by drafting quick and helpful replies. The analytics dashboard is also mentioned as a useful tool for monitoring performance and making improvements.

Time spent using app
How long merchants keep the app installed.
Less than an hour 25%
Less than a day 0%
Less than a month 75%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
March 6, 2025

Excellent app and amazing customer service

Store Using app Total reviews Average rating
Buttercream Clothing 30 days 5 4.8
5 / 5 Share
Jan. 22, 2025

Kim has completely transformed how we handle customer interactions. It's so easy to navigate that our team got the hang of it within minutes. The platform makes ticket management a breeze, ensuring we never miss a single customer query. What’s even better? It’s absolutely free! No tricks, no extra charges—just a reliable solution that delivers. The AI assistant is smart and efficient, and the Shopify integration works like a charm, giving us all the customer info we need in one place. Kim.cc isn’t just a tool—it’s a must-have for any business looking to simplify and enhance their customer support. Don’t miss out on this gem!

Store Using app Total reviews Average rating
Valley Agro Foods 2 minutes 1 5.0
5 / 5 Share
Jan. 20, 2025

Kim.cc has been a fantastic addition to our customer support workflow. The software is incredibly easy to use—even for someone like us, who isn't super tech-savvy. Setting it up with Shopify was seamless, and the interface is straightforward and intuitive. What sets Kim.cc apart is that it’s truly free—no hidden costs, no gimmicks, just an honest, helpful solution. The AI assistant has been a lifesaver, drafting replies and saving us hours of manual work. It's perfect for quickly responding to customer inquiries and keeping everything organized. If you're looking for a AI powered free helpdesk solution, Kim.cc is the way to go. Highly recommended!

Store Using app Total reviews Average rating
Bhuttico Shawls 7 days 1 5.0
5 / 5 Share
Dec. 17, 2024

I've been using Kim.cc for a while now, and let me tell you, it's a total game-changer. As a US-based entrepreneur, I'm always hustling to keep up with customer inquiries. Kim.cc has been a lifesaver. The AI CoPilot is like having a super-smart assistant. It drafts quick and helpful replies, saving me tons of time. The integration with Shopify is seamless, giving me instant access to customer info. The analytics dashboard is pretty cool too. It shows me how we're doing, so I can tweak things and keep our customers happy. Overall, Kim.cc has made our customer support way more efficient and effective. It's a must-have for any business owner who wants to level up their customer service game.

Store Using app Total reviews Average rating
Dr. Water 4 days 4 5.0

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