Viralcitron review for Customily Product Personalizer
Oct. 29, 2024
The app offers many features, which is a strength. However, compared to other apps, it takes much more time due to some repetitive steps. There is also some difficulty in reaching support, and responses to questions take quite a long time. In fact, almost the only person assisting us has been Truong Quynh.
Thank you for sharing your feedback with us 🤗 We’re pleased to hear you appreciate the variety of features our app offers. We understand that efficiency is important, and we're actively working on streamlining workflows to reduce repetitive steps. Regarding support, we're sorry to hear about the delays and will review this to improve response times. We're also grateful to Truong Quynh for being there for you, and we'll ensure the whole team is aligned to provide faster, more accessible support. Remember you can reach us by email and there's also a Live Chat in the App during business hours where you can talk directly with our experts. Thank you again for helping us improve! 💜
Customily Product Customizer - Best Shopify Personalizer