Fami Gifter - Personalized Gifts For Family review for Customily Product Personalizer

We’re deeply sorry you had this bad experience ☹ as our team explained before, what we thought was a bug (which our developers try hard to solve) ended up being an issue from Shopify itself. They haven’t been able to fix this bug yet, which makes that some stores receive their orders without the personalization information while using the Dynamic Checkout Button (or Buy it Now button). While we wait for Shopify to solve this issue, we highly recommend all stores remove the Dynamic Button to get the orders correctly. We have addressed this issue on our Facebook groups, and you can follow it on this thread, where several apps are complaining about the same issue. We’re not the only ones affected by this. https://community.shopify.com/c/shopify-apis-and-sdks/buy-it-now-button-not-saving-line-item-properties-on-checkout/m-p/1637746 Having said all this, we hope you can reconsider your negative review since, unluckily, it’s an issue that exceeds us at this point. We totally understand your frustration, as we all are frustrated about this matter. Rest assured that we will continue to work hard to solve it and will keep pushing Shopify for an answer.