Rating

3.9

feedback

7

Reviews

chart

#3,352

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    29%
  • More than a year
    14%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting features like easy setup, good product quality, full customization options, and responsive customer support. Users appreciate the ability to upload designs and personalize products easily. However, some users have mentioned limitations such as the inability to customize the landing page, issues with currency display, and slow response times from support. Overall, the app seems to be user-friendly and beneficial for offering customized products, with room for improvement in certain areas like customization flexibility and customer service speed.

Highlights

Easy setup and product quality
Full customization options
Responsive customer support
Limitations in customization and currency display
Room for improvement in support response time

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    14% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Oct. 11, 2023

It is a good app though there are some good and bad parts to mention: GOODS 1. Easy setup 2. Good product quality 3. Clearness BADS 1. It creates NO-CUSTOMIZABLE landing page, so except an image and brand name, you cannot modify it. 2. Only shows USD, and if your store works with another currency, it still shows USD and at the checkout it makes conversion. 3. Response rate from support is relatively slow Thus despite finding it useful, I am not able to use it.

Using app

--

Total reviews

9

Average rating

3.1

5 / 5 Share

Nov. 2, 2022

After bouncing around with other POD Customizeing apps that were very complicated and difficult to work with I found Customized. It met my idea of full customization and robust to offer many products. To me this was the real deal. I also had some snags in getting it all set up but the customer support was spot on. I had multiple questions and with all my questions I got timely support many times within hours and even response and assistance late into the evening. Matt has a real winner with Customized. Thank you for your Kind assistance

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Just what I was looking for. Have had issues with my theme, but Matt has been on it every step of the way. Very polite and helpful! I love that I can upload designs and change every detail of the customizer. I've used many POD companies over the year, and I've finally found my "home". Can't wait to see the future changes and updates.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

I use this app for Print on Deamand and the customization of their products. It's really useful and it functions relly good. But it would be great if you could alter the language of "My Customizer", because I'm from Germany and my clients are also from Germany. I would appreciate it, so that my clients can use it in german.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I have been looking for an App like this for awhile. It is so easy for my customers to personalize a t-shirt, mug, etc. I'm really excited for the future.

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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