Rating

3.9

feedback

7

Reviews

chart

#4,164

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    29%
  • More than a year
    14%

Reviews Summary

The reviews for the app are mostly positive, highlighting its ease of setup, good product quality, and the ability to customize products. Customers appreciate the full customization options and the responsiveness of the customer support team. However, there are some drawbacks mentioned, such as the lack of customizable landing pages, limited currency display options, and relatively slow support response times in some cases. Overall, users find the app useful for offering personalized products but suggest improvements in customization options and support responsiveness.

Highlights

Ease of setup and customization
Product quality and customization options
Customer support responsiveness
Limitations in landing page customization and currency display
Potential for future improvements and updates

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    14% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Oct. 11, 2023

It is a good app though there are some good and bad parts to mention: GOODS 1. Easy setup 2. Good product quality 3. Clearness BADS 1. It creates NO-CUSTOMIZABLE landing page, so except an image and brand name, you cannot modify it. 2. Only shows USD, and if your store works with another currency, it still shows USD and at the checkout it makes conversion. 3. Response rate from support is relatively slow Thus despite finding it useful, I am not able to use it.

Using app

--

Total reviews

10

Average rating

3.0

5 / 5 Share

Nov. 2, 2022

After bouncing around with other POD Customizeing apps that were very complicated and difficult to work with I found Customized. It met my idea of full customization and robust to offer many products. To me this was the real deal. I also had some snags in getting it all set up but the customer support was spot on. I had multiple questions and with all my questions I got timely support many times within hours and even response and assistance late into the evening. Matt has a real winner with Customized. Thank you for your Kind assistance

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Just what I was looking for. Have had issues with my theme, but Matt has been on it every step of the way. Very polite and helpful! I love that I can upload designs and change every detail of the customizer. I've used many POD companies over the year, and I've finally found my "home". Can't wait to see the future changes and updates.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

I use this app for Print on Deamand and the customization of their products. It's really useful and it functions relly good. But it would be great if you could alter the language of "My Customizer", because I'm from Germany and my clients are also from Germany. I would appreciate it, so that my clients can use it in german.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I have been looking for an App like this for awhile. It is so easy for my customers to personalize a t-shirt, mug, etc. I'm really excited for the future.

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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