Rating

4.9

feedback

19

Reviews

chart

#5,527

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    16%
  • Less than a month
    47%
  • Less than a year
    16%
  • More than a year
    11%

Reviews Summary

The reviews for the Pify Customer & Cart Attribute app are overwhelmingly positive, highlighting the excellent support provided by the team. Users appreciate the quick responses to support queries, the customization options available, and the functionality of the app in collecting customer information. The support team, particularly Sunny, is praised for being responsive, helpful, and prompt in addressing any issues or customization requests. However, there is one negative review mentioning a significant problem where the app removed the customer accounts page, leading to a blank page for customers after signing in. Despite this issue, the majority of reviews emphasize the app's effectiveness and the exceptional customer service provided by the team.

Highlights

Excellent customer support and responsiveness
Effective in collecting customer information
Customization options and prompt assistance
Negative review mentioning a significant problem with customer accounts page
Overall positive feedback and satisfaction with the app functionality

Rating Breakdown

  • 5
    95% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 100% (19)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 3, 2025

Amazing experience! Good support, good performance :)

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

Their service is excellent!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

excellent app and particularly the support: the team are diligent and deal with lots of back and forth!

Using app

5 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 16, 2023

Completely removed the customer accounts page. When customers sign in, the page is blank. This app is broken, and the problem persists AFTER UNINSTALL! STAY AWAY

Using app

13 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We are sorry to hear about the inconvenience you are experiencing with our app. However, I want to clarify that our app does not make any changes to the customer accounts page. I understand your frustration, and we would be more than happy to help investigate and resolve the issue for you. Our customer service team has reached out to you, and I kindly request that you please reply to our email so that we can assist you further. We value your feedback and appreciate your patience. Thanks.

5 / 5 Share

Sept. 21, 2023

Excellent support, does the task we need on all four of our Shopify stores.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more