Rating

4.9

feedback

17

Reviews

chart

#6,899

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    18%
  • Less than a month
    41%
  • Less than a year
    18%
  • More than a year
    12%

Reviews Summary

The reviews for the Pify Customer & Cart Attribute app are overwhelmingly positive, highlighting the excellent support provided by the team. Users appreciate the app's functionality in collecting customer information and customizing attributes for orders. The support team, especially Sunny, is praised for being responsive, helpful, and quick to address any issues or customization requests. Customers also mention that the app is easy to use and meets their specific needs effectively. However, there is one negative review mentioning a significant issue where the app removed the customer accounts page, leading to a blank sign-in page even after uninstalling the app.

Highlights

Excellent support and responsiveness from the team, especially Sunny
App's functionality in collecting customer information and customizing attributes
Ease of use and meeting specific needs effectively
Negative experience with the app removing customer accounts page
Positive feedback on the app's helpfulness and practicality

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 3, 2025

Amazing experience! Good support, good performance :)

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

Their service is excellent!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

excellent app and particularly the support: the team are diligent and deal with lots of back and forth!

Using app

5 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 16, 2023

Completely removed the customer accounts page. When customers sign in, the page is blank. This app is broken, and the problem persists AFTER UNINSTALL! STAY AWAY

Using app

13 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We are sorry to hear about the inconvenience you are experiencing with our app. However, I want to clarify that our app does not make any changes to the customer accounts page. I understand your frustration, and we would be more than happy to help investigate and resolve the issue for you. Our customer service team has reached out to you, and I kindly request that you please reply to our email so that we can assist you further. We value your feedback and appreciate your patience. Thanks.

5 / 5 Share

Sept. 21, 2023

Excellent support, does the task we need on all four of our Shopify stores.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

All reviews

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