Rating

4.9

feedback

16

Reviews

chart

#8,047

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    19%
  • Less than a month
    44%
  • Less than a year
    12%
  • More than a year
    12%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its excellent support and functionality. Users have highlighted the app's ability to collect customer information effectively and customize attributes to meet specific needs. The support team, especially Sunny, has been commended for their prompt and helpful assistance in resolving issues and making necessary customizations. Users have also mentioned the app's ease of use and practicality, making it a valuable tool for enhancing the customer experience and gathering essential data.

Highlights

Excellent support and customer service
Functionality and customization options
Ease of use and practicality
Positive impact on customer experience
Prompt resolution of issues

Rating Breakdown

  • 5
    94% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 3, 2025

Amazing experience! Good support, good performance :)

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

Their service is excellent!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 16, 2023

Completely removed the customer accounts page. When customers sign in, the page is blank. This app is broken, and the problem persists AFTER UNINSTALL! STAY AWAY

Using app

13 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We are sorry to hear about the inconvenience you are experiencing with our app. However, I want to clarify that our app does not make any changes to the customer accounts page. I understand your frustration, and we would be more than happy to help investigate and resolve the issue for you. Our customer service team has reached out to you, and I kindly request that you please reply to our email so that we can assist you further. We value your feedback and appreciate your patience. Thanks.

5 / 5 Share

Sept. 21, 2023

Excellent support, does the task we need on all four of our Shopify stores.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

Very good app, it let me collect much needed customer info! Great support too, made the app work perfectly for me!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

All reviews

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