Rating

4.8

feedback

17

Reviews

chart

#15,353

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    18%
  • Less than a month
    41%
  • Less than a year
    18%
  • More than a year
    12%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent support provided by the team. Users highlighted the app's performance, ease of use, and the ability to collect essential customer information. The support team, especially Sunny, was commended for being responsive, helpful, and quick to address any issues or customization requests. Users also appreciated the app's functionality in adding custom attributes and enhancing the pre-checkout experience. However, there was one negative review mentioning a significant issue where the app caused the customer accounts page to be blank even after uninstallation, leading to frustration and a warning to stay away from the app.

Highlights

Excellent support and customer service
Functionality and ease of use
Customization and adding customer information
Positive user experience
Issue with customer accounts page

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 3, 2025

Amazing experience! Good support, good performance :)

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

Their service is excellent!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

excellent app and particularly the support: the team are diligent and deal with lots of back and forth!

Using app

5 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 16, 2023

Completely removed the customer accounts page. When customers sign in, the page is blank. This app is broken, and the problem persists AFTER UNINSTALL! STAY AWAY

Using app

13 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We are sorry to hear about the inconvenience you are experiencing with our app. However, I want to clarify that our app does not make any changes to the customer accounts page. I understand your frustration, and we would be more than happy to help investigate and resolve the issue for you. Our customer service team has reached out to you, and I kindly request that you please reply to our email so that we can assist you further. We value your feedback and appreciate your patience. Thanks.

5 / 5 Share

Sept. 21, 2023

Excellent support, does the task we need on all four of our Shopify stores.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

All reviews

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