CustomizingBox‑Print on Demand
Personalized products dropshipping supply chain provider
Rating
4.6
feedback
15
chart
#9,730
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
7%
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Less than a year
80%
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More than a year
7%
Reviews Summary
The reviews for the CustomizingBox app are overwhelmingly positive, highlighting aspects such as great customer support, exceptional communication, and high-quality products. Users appreciate the wide range of customization options and the efficient order processing. The app is praised for its user-friendly interface and quick responses from the support team. However, there is one negative review mentioning slow responses and delays in production, which led to disappointment. Overall, the app seems to excel in providing personalized/customized products with excellent service and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 26, 2024
Great range of products and great customer support! Highly recommend app if you want to find unique products or trending products for you store
Oct. 13, 2023
Worst app ever! Response is slow and product is stuck for 25 days in production...give me a lot of excuses that it's holiday/lost in courier/still in production..so disappointed with them! Do not install!
We feel sorry that you are not satisfied with our services. Regarding your orders, you made 16 orders in our app. In these 16 orders, 3 orders were shipped in 3 days, 7 orders were shipped in 5 days, 5 orders were shipped in 10-12 days, only one order shipped more than 20 days. However, the average delivery time for these 16 orders was still within 7 days. The particularly slow production of one order was due to the product's craftsmanship, which requires multiple processes such as cutting and plating, While we had reminded you before production of that product could take a long time to make. Because of different procedures, the production time can be different too. Hope you can understand! We make customized products and will ship them to you quickly in the future. Thank you for your review, we will work hard to improve our services.
July 9, 2023
Exceptional communication and after sale support. Thank you, Preda! Great app too for personalized/customized products as they have a variety of unique and high quality item. Highly recommended!
July 3, 2023
We had the pleasure of utilizing the customisation services at CustomizingBox, and I must say, it was an absolutely fantastic experience! We are thrilled to discover CustomizingBox's wide range of customization options and its commitment to delivering high-quality products. From the moment we reached out to their team, I was impressed by their professionalism and dedication to understanding my specific requirements. The ordering process was incredibly smooth and streamlined. CustomizingBox's website is user-friendly, and I was able to navigate through their extensive selection of customisation options with ease. Furthermore, CustomizingBox's turnaround time exceeded my expectations. Despite the extensive customisation involved, our order was processed and delivered within the promised timeframe. This level of efficiency and reliability is truly commendable, especially in the world of e-commerce where timing is crucial. Lastly, I must mention the exceptional customer support I received throughout the entire process. The team at CustomizingBox was always prompt and courteous in addressing any queries or concerns we had. Their commitment to ensuring my complete satisfaction was evident, and it made the entire experience even more enjoyable. Thank you, CustomizingBox, for your outstanding services!
June 21, 2023
The support and customer service is exceptional. Quick replies + quires are followed up efficiently. Really pleased with the service and quality. They have been really helpful with the grow of the business, good quality items and quick delivery. They go beyond to make sure each customer is happy with their items. Will definitely continue using their services.
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