Thank You Video
Send thank you videos to your customers & drive repeat...
Rating
2.9
feedback
5
chart
#11,753
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
20%
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Less than a day
20%
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Less than a month
0%
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Less than a year
40%
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More than a year
0%
Reviews Summary
Overall, the reviews for this Shopify App are mixed. Some users have had issues with logging in and receiving support, while others have had a positive experience with the app. The positive aspects mentioned in the reviews include the ease of use, the ability to send personalized follow-ups and thank you videos, and the positive customer feedback and engagement. Users have also mentioned that the app helps in creating authentic relationships with customers and generating repeat sales and word-of-mouth referrals. However, it is worth noting that there are concerns about the app's maintenance and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 21, 2023
Awesome idea. Unfortunately, we can't get the password to log into the app so we can't film videos. Support doesn't answer their email. Not certain this is still being maintained/supported.
June 28, 2022
Amazing app, we have about 10 people using it to send thank you videos. It was easy to get started with, sending videos is a breeze, we are getting great customer feedback, and email engagement stats are really impressive. I’m confident this is going to work wonders for us over time. Joe Mayberry - on behalf of the CARE Australia team
Feb. 4, 2022
Really great app for personalized follow-ups, our few customers love the videos we send them and often reply with a lot of gratitude!
Nov. 4, 2021
This app has been really cool! I've been using it for the past 6 months, it helps create an authentic relationship with your customers and bring in more repeat customers as well, highly recommend!
Thanks so much for your review! We're here to help should you have any questions/have any further improvements we can do to make it even better!
Nov. 4, 2021
Love this app! Have been using it for 6 months - amazing customer feedback and its generating repeat sales and more word of mouth referrals for us. Highly recommended!!!
Thanks for your awesome feedback. So glad to hear we're able to help grow your business!
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