Shop for Good Donation App
Shop For Good by DailyKarma - E-commerce Donation App
Rating
4.9
feedback
88
chart
#3,052
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
30%
-
Less than a year
59%
-
More than a year
9%
Reviews Summary
Shop for Good is a Shopify App that has received a mix of positive and negative reviews. Many users appreciate the app for its ease of use, customer service, and the ability to automate donations to charities. The app is praised for its clear customer-facing widgets, seamless setup process, and the support provided by the DailyKarma team. Users mention that the app makes it simple to give back and align their businesses with social impact missions. However, there are also negative reviews highlighting concerns about pricing changes, the transition of free features to paid tiers, slow email responses, and perceived lack of transparency in communication. Some users feel disappointed by the shift in features and pricing, which they find unethical and detrimental to their businesses.
Highlights
Review RSS Feed
All reviews
Sept. 30, 2025
UPDATE: After a rocky start I am sincerely pleased to come back with good news. Apparently, my communications had gone to spam and that's why I never heard back. Once that was remedied, I can honestly say that Patty and the team have been INCREDIBLY responsive, helpful and patient with me on getting everything set up. I'm looking forward to giving back to my community and glad to know that I now have this team on my side to help in that effort! Thank you. Terrible. I have been trying since June to get this set up. Sent multiple emails and have heard NOTHING back. Try to do something good and support a cause/community and it's met with literally NOTHING. Total waste of time; don't bother.
As a small team deeply committed to helping brands support causes, we completely understand how disappointing this must have been, especially when trying to support a good cause. We just found your emails—they were unfortunately filtered into our spam folders (we’ve sent you a screenshot directly). This isn’t reflective of our values or how we operate—we pride ourselves on fast, personal support, as you’ll see in other reviews. We’ve since adjusted our filters and are more than happy to help you get set up if you’re still open to it!! With gratitude, The Shop for Good Team
Feb. 2, 2024
In all honesty I’m a high maintenance customer, but the team at Daily Karma never lets me down. I ask for a lot and they deliver.
Sept. 7, 2023
Do you support different languages?
Hi there! Yes we do! Our team will reach out to get more information and send next steps. Thank you!
June 30, 2023
We've worked with the DK team for over a year and they've been instrumental in helping us to digitally activate our social impact mission on our website. Navigating legalities and organizations is no easy task as you want to ensure you're doing right with the right people. Brands like ours are committed to giving back to the communities we serve and you need a knowledgeable partner who is willing to roll their sleeves up and help you achieve your goals. From a tech perspective, the application is super simple to integrate and the features are broad enough to help you maximize your social impact efforts no matter which track you choose. Thanks DK team for all you've done to help elevate our social impact programming.
Thank you for your feedback! We are grateful to you for letting us become a part of your journey. We are proud to be partners with a team behind an amazing brand committed to social impact. You inspire us to keep going and improving and keep us motivated to get to work every day!
July 17, 2023
SECOND UPDATE: The devs reached out and things have resolved very positively. I really appreciate their desire to work with people who use their app. UPDATE FOR DEV REPLY: I'm not talking about the pricing change, I'm talking about the removal of free features and making them paid. You're forcing your customers to make a decision between upgrading and paying you, or continuing with the current free plan but unable to make changes to certain (now paid) features. This is not okay, and it's unethical. ORIGINAL REVIEW: While this app is great for automating donations and providing a lot of options when you're willing to pay the astronomical price of almost $300 per month, the free user is left with uncertainty and treated poorly. I've been a free user for over a year now (I don't make enough money in my shop to justify the monthly subscription) and it's been great. However, Shop For Good and DailyKarma willing remove previously free features and move them to paid tiers with little to no notice (sorry I don't consider an email newsletter that I can't seem to find as notice). A feature I had been using extensively the entire time (donations on specific products, because not everything in my store is meant for donations) was recently moved to the paid tier. While I am still able to use it as is, I'm unable to ever make any changes or add new products to it without needing to upgrade, and I find that to be quite disturbing on them to remove features from users and then force them to pay for it to return. It's shady business practices at best and greedy at worst. You're a social impact and donation app, not a massive profit machine. This has left me needing to find another way to gather donations because their paid tiers would destroy my overhead and bleed my shop dry. They've been slow in emails (taking a week at a time to respond) and unwilling to help me out here other than to suggest I pay. I'm so disappointed and saddened by this whole experience. (Note to anyone considering the free plan, read the fine print that wasn't there when I started, they take 10% of your donations to pay themselves. So that "free" tier is not actually free.)
Using app
Almost 2 years
Total reviews
1
Average rating
1.0
Thank you for taking the time to share your concerns regarding our recent pricing changes. We genuinely apologize for any inconvenience caused. We understand that pricing adjustments can be challenging and we appreciate your feedback. The decision to update our pricing structure was driven by several factors, including rising operational costs and a desire to maintain the high quality of our products and services. The notification was sent to your Shop for Good dashboard on May 29. We assure you that we have carefully considered these changes to ensure continued value for our customers. Thank you for your understanding, and we are committed to continually improving our services based on customer feedback.
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