Shop for Good Donation App
Shop For Good by DailyKarma - Cause Marketing for Brands
Rating
4.9
feedback
148
chart
#1,646
All reviews
Rating Breakdown
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Feb. 2, 2024
In all honesty I’m a high maintenance customer, but the team at Daily Karma never lets me down. I ask for a lot and they deliver.
Sept. 7, 2023
Do you support different languages?
Hi there! Yes we do! Our team will reach out to get more information and send next steps. Thank you!
Sept. 6, 2023
This is a great app and the customer service is amazing! I needed help with an issue and sent in a request late one evening, hoping to maybe get a response the next day. Instead, JL wrote back within minutes. He then was able to fix the issue that same night and everything now works perfectly. Thanks JL!! I highly recommend this app!
Thank you for this feedback! It warms our hearts to see how simple actions could make a difference and make things easy for you ♥️ We are here to continue to support you as you journey into your impact initiatives!
June 30, 2023
We've worked with the DK team for over a year and they've been instrumental in helping us to digitally activate our social impact mission on our website. Navigating legalities and organizations is no easy task as you want to ensure you're doing right with the right people. Brands like ours are committed to giving back to the communities we serve and you need a knowledgeable partner who is willing to roll their sleeves up and help you achieve your goals. From a tech perspective, the application is super simple to integrate and the features are broad enough to help you maximize your social impact efforts no matter which track you choose. Thanks DK team for all you've done to help elevate our social impact programming.
Thank you for your feedback! We are grateful to you for letting us become a part of your journey. We are proud to be partners with a team behind an amazing brand committed to social impact. You inspire us to keep going and improving and keep us motivated to get to work every day!
July 17, 2023
SECOND UPDATE: The devs reached out and things have resolved very positively. I really appreciate their desire to work with people who use their app. UPDATE FOR DEV REPLY: I'm not talking about the pricing change, I'm talking about the removal of free features and making them paid. You're forcing your customers to make a decision between upgrading and paying you, or continuing with the current free plan but unable to make changes to certain (now paid) features. This is not okay, and it's unethical. ORIGINAL REVIEW: While this app is great for automating donations and providing a lot of options when you're willing to pay the astronomical price of almost $300 per month, the free user is left with uncertainty and treated poorly. I've been a free user for over a year now (I don't make enough money in my shop to justify the monthly subscription) and it's been great. However, Shop For Good and DailyKarma willing remove previously free features and move them to paid tiers with little to no notice (sorry I don't consider an email newsletter that I can't seem to find as notice). A feature I had been using extensively the entire time (donations on specific products, because not everything in my store is meant for donations) was recently moved to the paid tier. While I am still able to use it as is, I'm unable to ever make any changes or add new products to it without needing to upgrade, and I find that to be quite disturbing on them to remove features from users and then force them to pay for it to return. It's shady business practices at best and greedy at worst. You're a social impact and donation app, not a massive profit machine. This has left me needing to find another way to gather donations because their paid tiers would destroy my overhead and bleed my shop dry. They've been slow in emails (taking a week at a time to respond) and unwilling to help me out here other than to suggest I pay. I'm so disappointed and saddened by this whole experience. (Note to anyone considering the free plan, read the fine print that wasn't there when I started, they take 10% of your donations to pay themselves. So that "free" tier is not actually free.)
Using app
Almost 2 years
Total reviews
1
Average rating
1.0
Thank you for taking the time to share your concerns regarding our recent pricing changes. We genuinely apologize for any inconvenience caused. We understand that pricing adjustments can be challenging and we appreciate your feedback. The decision to update our pricing structure was driven by several factors, including rising operational costs and a desire to maintain the high quality of our products and services. The notification was sent to your Shop for Good dashboard on May 29. We assure you that we have carefully considered these changes to ensure continued value for our customers. Thank you for your understanding, and we are committed to continually improving our services based on customer feedback.
May 23, 2023
I've used this app in my corporate roles for several companies on Shopify as well as for my own little startup brand, and I have to say I am so impressed. The ease of setup and clear customer facing widgets are fantastic, and any rep I've ever spoken with was just super nice and incredibly helpful. My recently launched little brand is built on the idea of giving back 10%, and it was SO easy to do with this app and I feel so confident knowing it's all set up correctly and money is flowing to my chosen charities. It's so EASY to do good with this app!
We are SO happy to hear from you. Thank you for this feedback! We strive to provide the very best service and platform so that the people behind brands (big and small!) can be empowered to give back with ease and peace of mind. More importantly, we want to be there with you in achieving your mission for your business and social impact. We’re in this together!
July 22, 2022
This app has been super helpful for us to drive donations to charities we care about. The team is super helpful and responsive. Our experience has been seamless!
April 8, 2022
We had some questions about the charity we were fundraising for and DK answered all of them :) Great app and lovely support!
March 25, 2022
We've had this app for a while, very helpful support team and setting up campaigns is pretty straight forward
March 16, 2022
We've been using the app for a while now and it makes the process super simple to setup and cuts down needing to do extra legwork. Emily provided me with amazing customer support. Love this app!
March 16, 2022
I am so glad I found the app. My website is all about making an impact in the lives of the people and its great that I was able to find the perfect app to help with it. It was extremely easy to install and like their customer service.
March 9, 2022
Amazing app and team. The entire process was so easy to setup and the customer service is extremely helpful. We had an issue with setting up the widget in a different location on our website and they went above and beyond to make sure it was perfect. They really live by their mission of doing good! I highly recommend partnering with them!
March 4, 2022
We partnered with this app for a large campaign with Girls Inc. Their team is so sweet and helpful along the way. The entire process was seamless and customer service is extremely helpful. They really live by their mission of doing good! Highly recommend partnering with them.
March 2, 2022
This app is perfect for generating donations. Easy to use, easy to install and it gives you lots of great ways to request donations. On top of its great functionality, their customer service is fantastic. I definitely recommend!
March 2, 2022
We were looking for a way to do a fundraising campaign for the Ukraine-Russian war. I was really excited to see Shop for Good. Then I read the fine print. After a 7-day free trial, the MINIMUM price for this application is $270 a MONTH. As a small business owner just looking to do something good that price point is completely unreasonable. Personally, I think a company that is making that kind of profit from other companies that want to use their brands to build social awareness, raise money for good causes, and use their platform for good and charge $270 a month is despicable. Shame on you. It's not Shop for Good. You should have called your company Shop for Greed.
Thank you for your feedback. In an effort to ensure that all partners have affordable options regardless of where they are in their giving, we do offer a starter plan that has no monthly subscription cost - I think you will find it robust and allows you to give back while also ensuring all commercial coventuring compliance standards are being met. This includes our most popular features like Round-Up and Add $1 as well as the ability to manage your % of sales campaigns. Our other tiers of service involve personalization and enhanced features to support merchants as they grow in their giving. I welcome the opportunity to have a direct discussion with you about this and any other concerns you have. Sincerely, Patrica Dao CEO
Feb. 23, 2022
Fantastic app. It helped automate our donation process. Saved us so much time! We had to do everything manually before.
Jan. 18, 2022
We absolutely love this app here at Rothy's. We leveraged them to run our Giving Tuesday donation event in 2021 and could not be happier with how easy it was to install, set up, and analyze data once the event was over. This is definitely the best Shopify donation app out there. Highly recommend!
Dec. 3, 2021
Shop For Good is a fantastic app. Easy to use and very customizable to fit your needs. They support so many charities and are so passionate about the causes. We've worked with them for a few years now and each campaign is a success with Shop for Good. Melaney and Natalie are a dream to work with, so helpful and responsive. We highly recommend Shop For Good.
Nov. 24, 2021
We love this app! Our store is able to give back to the foundations dear to our hearts. Kudos! Thank you!
Nov. 12, 2021
An app that was JUST what we were looking for! Our cause-related efforts raise funds for a select number of organizations, and now we're able to highlight each of them with a variety of tools. We reviewed several donation apps before selecting Shop for Good and it's such a fantastic app. If the customer service we enjoyed during on-boarding is any indication, Shop for Good will prove to be our best decision yet for our recently redesigned site. Set up is straightforward, donations collected automatically, and our team can rest assured knowing all is handled. Shop for Good is allowing us to execute successfully on what has been a company goal - giving responsibly!