Rating

4.7

feedback

12

Reviews

chart

#13,762

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    8%
  • Less than a year
    58%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Customers appreciate the app's simplicity, ease of use, and effectiveness in managing digital assets like codes and downloads. The developers are commended for their responsiveness to user requests and for promptly implementing new features based on user feedback. Users highlight the seamless communication with the support team and the quick resolution of any queries or customization needs. However, there are a few suggestions for improvement, such as better handling of CSV file processing for code uploads and enhancing the order fulfillment process for a smoother user experience.

Highlights

Exceptional customer service and responsiveness
Effective management of digital assets
Simplicity and ease of use
Prompt implementation of new features based on user feedback
Areas for improvement in CSV file processing and order fulfillment process

Rating Breakdown

  • 5
    83% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    17% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 29, 2022

We needed an app that would send out a code with every purchase placed. Originally the app did not have this capability but they added this for us and it is working great. The customer service is phenomenal, they replied very quickly and assisted us through the whole process. Highly recommend!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

Wrote to support asking for a specific scenario for our use case, and immediately got a respond from the team that it will be a new feature in the upcoming release. Great support and very responsive. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

A very simple and straight forward app. Does exactly what it says it does, and it does it quite well. UI is easy to use and intuitive. The best thing about this app is actually communication with the developer. We wanted some custom work done to the app and the developers got on it right away. It was a pleasant experience.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Perfect app and imazing support team, I'm more than happy with it, It's simple, easy and helpful. Thanks allot

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

This app is great for handling automatic orders. It also has exceptional assistance available at any time of the day. I recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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