Dana: AI Chatbot & Assistant for Shopify

Dana: AI Chatbot & Assistant

AI sales assistant that answers shoppers from your catalog
Developer
Ferasa Ai LTD
Rating
5.0
Feedback
5
Reviews
Chart
#4,351
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Dana: AI Chatbot & Assistant is a versatile Shopify App that helps ecommerce merchants by finding products, adding them to the cart, answering FAQs, tracking orders, and more. It is smart and can handle various types of queries, providing personalized assistance to shoppers. The app ensures accuracy by using the merchant's own catalogue, prices, and stock information. However, there are not enough reviews to analyze right now.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 20%
Less than a month 80%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Oct. 15, 2026

This offers more than simple automated replies. It can help shoppers discover products, answer questions, check order information, and move toward checkout. I like the focus on making the conversation useful throughout the shopping journey rather than just answering basic enquiries.

Store Using app Total reviews Average rating
Flora Fuse Beauty 3 days 9 5.0
5 / 5 Share
Sept. 26, 2026

Dana makes it easy for my customers to check order statuses, discover relevant products, and add items to their carts. The recommendations feel helpful, and the experience is smooth from start to finish.

Store Using app Total reviews Average rating
Glenzere 3 days 1 5.0
5 / 5 Share
Sept. 24, 2026

Great AI chatbot for improving the customer shopping experience. Dana handles product questions, recommendations, discounts, and order tracking smoothly. The ability to hand conversations over to a human is also a nice feature.

Store Using app Total reviews Average rating
Ultimate Leather 3 days 29 4.9
5 / 5 Share
Sept. 24, 2026

Dana is a really useful AI assistant for Shopify stores. I like how it recommends products from the actual catalogue and lets customers select variants and add items to their cart directly from the chat. Simple and convenient.

Store Using app Total reviews Average rating
Ziyai Store 2 days 38 5.0
5 / 5 Share
Sept. 24, 2026

Really impressed with this app. It goes beyond being a basic AI chatbot—it actually takes action, from managing carts and orders to handling discounts and shipping issues. The fast responses, strong privacy approach, accurate catalogue grounding, and honest handling of unknown stock make it feel genuinely production-ready. Great work, especially for a solo-built app.

Store Using app Total reviews Average rating
Smell Of Arabia About 2 hours 1 5.0

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