Daraz Link
The reviews for this Shopify app are mostly positive, with users praising the responsiveness and cooperation of the Osco Team in addressing issues faced by customers. The support team was quick to reach out and has been working on resolving the reported issues, demonstrating a commitment to improving the app's functionality. Users also appreciate the smooth integration of the app with Shopify, making order processing more efficient. However, there were initial concerns about the lack of response from the support team, invalid email contact, and difficulties in linking products. Despite these challenges, the positive interactions with the support team have left a favorable impression on users.
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Edit (8/10/22): Osco Team reached out to us right away after our review was published. They are working on the issues we faced and have already resolved many of the issues. Their Support has been very cooperative and responsive. They have taken notes on our suggestions for bulk linking and uploads and are trying to work it out for us. App is dropping orders on to our Shopify smoothly. Initial Review: I downloaded this app yesterday to minimise the effort required to work with Daraz. We faced difficulties and sent many messages to the support team. We haven't received any response since yesterday. Not even a confirmation on the of query being received. The email ID they have mentioned on the footer of their app is invalid. (Very Disappointed) It's been 24 Hours and the app hasn't been able to link products. Whenever we select any product to link it says that the product is not ready to be linked yet, please try again in a few minutes. Well its been many hours since we have been waiting. The trial period is to test out the features but we are unable to. If the support team resolves the issues, i will edit the review.
Hi, apologies that we did not receive your email.. We have just sent an email to you to understand the difficulties that you faced. Kindly reply our email, so we can help and resolve whatever problem that you have.
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