Shopify Data Exporter ‑ Tax
The reviews are largely negative, with several merchants reporting that the app is unusable for their tax and accounting needs. The most common complaints are that exports fail or crash, download links loop back to the app page instead of delivering data, and support is slow or unresponsive. This is especially frustrating for users who need the data urgently for audits, bookkeeping, or tax filing. Several reviewers also say the export format is not suitable for their local tax authorities, which makes the app ineffective for its intended purpose. There are a few positive notes, mainly that the app idea is seen as useful and promising, especially for simplifying tax reporting. Some reviewers acknowledge it as a good start and say they would rate it higher if key features were added. However, the positive sentiment is outweighed by repeated requests for missing functionality, especially monthly exports and more detailed tax breakdowns. Overall, users want the app to become more reliable and better tailored to regional tax requirements before it can be considered truly helpful.
Review RSS feed
Only crashes. Have an audit and cannot access ANY data. Very frustrating. So far Shopify Help hasnt been a help, just asking the usual questions about cache. This is a BIG deal Shopify. Tax audits are no joke.
In the export values with normal German MwsT (19%) and Reduced German MWsT (7%) is not shown. How others are managing without this information ? Is there any plan to get this enhanced by Shopify ?
Gleiches Problem wie alle. Ich kann nichts exportieren. Brauche aber die Journaldaten dringend für Buchhaltung. Früher ging es ja wenigstens für das ganze Jahr, jetzt soll es ja monatlich gehen, was natürlich viel besser ist. Aber es geht nur leider nicht. Der Link wird einem geschickt, aber man landet nur wieder auf der App-Seite. Der Support antwortet leider nicht auf Anfragen.
Die Idee ist super! Leider komme ich über den Download Link nicht zu meinen Daten, sondern bei Klick auf den zugesandten Link, wird wieder auf die Download Seite weitergeleitet. Also die Seite, auf der die Daten ausgewählt werden und der Download angefordert wird. Oben steht zwar der schöne Satz, dass der Download erfolgreich war, aber es passiert nur die oben genannte Weiterleitung. Bitte dringend das Problem lösen.
I think this is a good start for the use in Germany, but we urgently need the possibility for a monthly export. Surely this should not be so complicated? Please add this option! After that it will get 5 stars too.
Hey there! It's Ferry here from the Shopify product team. Thanks for taking the time to leave us feedback. We really appreciate this, so we can improve the functionality for our merchants. We have taken a look at your request and I am pleased to let you know that we have introduced the functionality to have a monthly export. We hope you’ll like it and that it solves your needs. If you have any additional questions please reach out to us at [email protected]. -Ferry
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.