DataJet for Shopify

DataJet

Task automation and FTP store data import/export

Developer
View on App Store

Rating

5.0

feedback

13

Reviews

chart

#4,868

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    38%
  • Less than a year
    23%
  • More than a year
    23%

Reviews Summary

DataJet is highly praised for its exceptional customer service and support, with users highlighting the quick response times and knowledgeable assistance provided by Mat. The app is commended for its ability to automate complex workflows, streamline order fulfillment processes, and provide seamless integration with 3PL FTP. Users appreciate the user-friendly interface and the flexibility of the app, making it suitable for non-tech users. However, some users mentioned that while the app didn't fully meet their specific needs, the outstanding customer service from Mat was a significant positive aspect.

Highlights

Exceptional customer service and support
Efficient automation of workflows and order fulfillment
User-friendly interface and flexibility
Quick response times and knowledgeable assistance
App not fully meeting specific needs

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 6, 2024

We were looking for a solution for linking our fulfilment platform with our new website through an ftp link and DataJet was one of the few options that would work! Mat has been incredibly helpful with helping us set up the link and assisting with customisations where needed. I highly recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Amazing customer service. Assisted me with a custom scenario quickly.

Using app

3 days

Total reviews

25

Average rating

4.9

5 / 5 Share

March 8, 2024

We had a very specific set of tasks that need to be created and several databases that need to be accessed. The team at DataJet were quick, responsive and very knowledgable. They had everything up and running in a no time at all. Communication with the team was always very quick. Would highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

DataJet is a great app to use. Mat helped with everything regarding setup, AMAZING customer service! We are now fully automated with our 3PL FTP. Receiving order fulfillment, tracking and all information is seamless! We definitely recommend this app! Thanks again Mat for all your help!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

The DataJet app has been a big time-saver for our team for automating some pretty complex workflows and notifications. And Mat has been a complete rock star in regards to helping us figure out the best way to use the app. I couldn't be more happy with his support. All around a great app for us.

Store

FiGPiN

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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