Rating
5.0
feedback
13
chart
#4,868
Reviews Over Time
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Time spent using app
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Reviews Summary
DataJet is highly praised for its exceptional customer service and support, with users highlighting the quick response times and knowledgeable assistance provided by Mat. The app is commended for its ability to automate complex workflows, streamline order fulfillment processes, and provide seamless integration with 3PL FTP. Users appreciate the user-friendly interface and the flexibility of the app, making it suitable for non-tech users. However, some users mentioned that while the app didn't fully meet their specific needs, the outstanding customer service from Mat was a significant positive aspect.
Highlights
Rating Breakdown
All reviews
Aug. 6, 2024
We were looking for a solution for linking our fulfilment platform with our new website through an ftp link and DataJet was one of the few options that would work! Mat has been incredibly helpful with helping us set up the link and assisting with customisations where needed. I highly recommend.
March 8, 2024
We had a very specific set of tasks that need to be created and several databases that need to be accessed. The team at DataJet were quick, responsive and very knowledgable. They had everything up and running in a no time at all. Communication with the team was always very quick. Would highly recommend.
Sept. 1, 2023
DataJet is a great app to use. Mat helped with everything regarding setup, AMAZING customer service! We are now fully automated with our 3PL FTP. Receiving order fulfillment, tracking and all information is seamless! We definitely recommend this app! Thanks again Mat for all your help!
March 9, 2023
The DataJet app has been a big time-saver for our team for automating some pretty complex workflows and notifications. And Mat has been a complete rock star in regards to helping us figure out the best way to use the app. I couldn't be more happy with his support. All around a great app for us.
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