Rating

4.9

feedback

171

Reviews

chart

#438

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    47%
  • Less than a year
    39%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times from the support team. Many users highlighted specific team members like Elio, Sean, Mabel, and Jena for their exceptional assistance in resolving issues and customizing the app to fit their needs. The app itself is described as easy to use, with great customization options and a user-friendly interface. Users also appreciated the quick resolution of any issues they encountered, making their experience with the app highly satisfactory. However, there were a few mentions of slower response times in some cases, but overall, the app and its support team received high praise from the majority of reviewers.

Highlights

Excellent customer service and quick response times
Easy to use with great customization options
Specific team members like Elio, Sean, Mabel, and Jena praised for exceptional assistance
Quick resolution of issues and high user satisfaction
Some mentions of slower response times in a few cases

Rating Breakdown

  • 5
    105% (179 ratings)
  • 4
    5% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2025

Elio war sehr bemüht mir bei meinem Problem zu helfen und hat es am Ende gelöst. Die App funktioniert wunderbar. Ich bin zufrieden damit.

Using app

--

Total reviews

3

Average rating

4.0

5 / 5 Share

May 27, 2025

App works as expected. Quick responsive support. Thanks

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Dear Silver Brush Limited, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com

5 / 5 Share

May 27, 2025

Very easy to use and tech support has been great each time I have needed them.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Dear TTF Nutrition, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com

5 / 5 Share

May 26, 2025

Great support, easy handling

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Dear no normal coffee, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com

5 / 5 Share

May 23, 2025

Mappy support staff was extremely patient and helpful. I had some trouble getting the map to show up due to needing help with some settings and Mappy figured it out in a friendly courteous manner. Extremely helpful support.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Standard Clay Company, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com

All reviews

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