Rating

4.9

feedback

135

Reviews

chart

#726

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    30%
  • Less than a year
    44%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of installation, user-friendly interface, and exceptional customer support provided by individuals like Jena, Jennie, and Mabel. Customers appreciate the quick resolution of issues, efficient communication, and personalized assistance in customizing the app to fit their store themes. The support team is highlighted for being responsive, helpful, and dedicated to solving any problems that arise. Users also commend the app for its functionality, customization options, and seamless integration with Google API. However, there are a few negative reviews mentioning issues with bulk imports, map display problems, and lackluster support experiences.

Highlights

Positive customer support experiences and quick issue resolution
Ease of installation and user-friendly interface
Efficient communication and personalized assistance
Functionality and customization options
Negative reviews mentioning issues with bulk imports and map display problems

Rating Breakdown

  • 5
    91% (123 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

The Mappy App is intuitive and fairly straight forward to install. Customer support, especially Mabel, is very helpful and has always resolved any issues quickly and professionally. The App display is very professional and the ability to add in so much information is very helpful. I would highly recommend this app.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Stinner Frameworks, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected].

5 / 5 Share

Dec. 10, 2024

Great little app with plenty of customisation options to make it fit your needs such as being able to adjust the wording used. The team as always are on hand to offer support and free customisation of css styling to integrate the app into your shop visually seamlessly! 5/5 for their support and customer service

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear AutoHausCarbon, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected].

5 / 5 Share

Dec. 6, 2024

Great app, just what we needed. Small issue with extra space at the bottom, but the Mappy Devs helped fix it in 1 day. Would highly recommend it!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Elevated Equipment Supply, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected].

5 / 5 Share

Dec. 4, 2024

Support team has been incredibly helpful in accomodating our custom requests, and app works as expected out of the box, import process is smooth and format is sensical.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear houseofatlas, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected].

5 / 5 Share

Dec. 2, 2024

The app was really easy to install and easy to add locations. When I ran into an issue of the background color not matching our store theme, Jena was incredibly quick to resolve the issue. Excellent communication and love the way it looks on our site.

Using app

14 days

Total reviews

7

Average rating

5.0

Developer Reply

Dear Coalition Snow, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected].

All reviews

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