MAPPY: Dealer & Store Locator
Dealer & Store Locator - Shopify App Store
Rating
4.8
feedback
128
chart
#739
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
27%
-
Less than a year
46%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the quick and helpful customer service provided by the support team, especially mentioning Jena and Jennie. Users appreciate that the app is easy to use and fulfills its purpose effectively. The support team is commended for their responsiveness, ability to resolve issues promptly, and willingness to assist with customization requests. Some users highlighted the seamless integration with Google API and the app's customization options. However, there were a few negative reviews mentioning issues with bulk importing data and difficulties with the map display. Overall, the app is highly recommended for its functionality and excellent customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
App is straightforward and easy to use. The support team is very helpful, quick to address questions and able to provide prompt resolution to any concerns. Thank you!
Nov. 9, 2024
I am extremely satisfied with the service I received from MAPPY! Even outside of office hours, Jena responded super fast to my emails to help me set up my Locator. Thank you so much!
Nov. 7, 2024
Exceptional support makes all the difference, and my experience with Jena was proof of that. From the moment I reached out, her response was impressively prompt, ensuring I didn’t have to wait long for assistance. Not only was her communication quick, but it was also clear and understanding, putting me at ease. Jena's expertise shone through as she efficiently assessed my issue and provided a solution that worked perfectly. It’s rare to come across support that is both fast and genuinely helpful, but Jena managed to do just that. A huge thank you for the outstanding help – it's truly appreciated!
Nov. 4, 2024
Jena was so quick to help us fix our store locator issue. I really couldn't narrow down what the problem was, and she solved it in less than 5 minutes. Thank you!!
Nov. 3, 2024
Got this app working in no time. They even get back to you over the weekend if and when possible. Great work.
Dear The Cosmic Club, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected].
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