All reviews

Rating Breakdown

  • 5
    95% (373 ratings)
  • 4
    3% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2024

After trying out many different store-locator apps, Mappy is definitely my favourite. Has a great look-and-feel and their customer service is amazing! Thanks Jennie and the tech team!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 6, 2024

The support I received for my Mappy App from Jena of BSS Commerce was first rate. Friendly, understanding and generous with knowledge.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 7, 2024

Great app for making a Dealer Locator on our website. Very receptive customer support as well!

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 18, 2024

Prompt assistance and resolution when needed. I have been very impressed by the ease of use of the app and the customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Feb. 6, 2024

Great customer support! Timely and clear with messaging

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Great Customer service, quick and reliable assistance from online support with any API or app issues.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Jena replied timely and helped resolve the issue

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 3, 2024

Great app, it helps your business a lot, and great customer service, thank you, Jena

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 18, 2023

Great Support Service. Had a problem with My Google Maps API Settings got in touch via online chat support and it was kind and quick.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 6, 2023

Their team were prompt with their responses. They are able to resolve all the issue i highlighted to them immediately . And the best part of this app is the ability to integrate with Google API. Can't recommend enough. Best apps!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are glad to hear you were pleased with our prompt response and our ability to integrate with Google API. It means a lot to us that you enjoyed the app and was impressed by all it has to offer. Thank you for your support!

5 / 5 Share

Nov. 15, 2023

Really useful app. Integrates easily, very quick and straightforward bulk import, and great service from the devs.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating. We appreciate the kind words regarding the app - we're glad you think it's really useful! We really appreciate your recognition of the ease of bulk import and the level of service from the developers. Thank you very much!

5 / 5 Share

Nov. 10, 2023

Great app, does what we need it to. Very clean and organized! Super easy to use. Was having some issues due to our Google API and the support helped us resolve them.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 20, 2023

Contacted the support team for an issue displaying our dealers and they were on it ASAP! Almost daily correspondence from the team with any updates they had. Was a great interaction and thank you for all your efforts.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 31, 2023

Easy to use and good service. Quick and helpful response.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 13, 2023

Jennie was highly responsive and assisted in updating the Store Locator to match our store's appearance, including colours and typography. I'm very pleased with the app; it's a significant improvement over what we had previously, offering a wide range of customisation options. One important thing to keep in mind: if you need to make bulk updates to a list, it's better to download it first, add the additional stores, delete all the existing ones, and then re-upload. Re-uploading stores may lead to duplicate entries.

Using app

4 days

Total reviews

18

Average rating

4.9

Developer Reply

Thank you for your 5-star rating! We are so pleased that you are enjoying your experience with the new Store Locator and appreciate your acknowledgement of our agent's hard work in getting the colors and typography just right. We truly value your feedback on the bulk upload process and will keep in mind your suggestion to use deleting and re-uploading stores to make bulk updates. Once again, thank you for your positive review!

5 / 5 Share

Oct. 13, 2023

Jennie was very helpful with resolving an issue after we installed a new theme on our website. Quick resolution, very happy

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2023

Very responsive to resolve any issues! Excellent followup as well. Love this App!

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 2, 2023

Very clean and simply store locator to let me customers find the stores in their area that stock our product. The search can be by location or address, as well as scrolling map. I am very happy with it, it has enough customization for what I need. I had one small issue and it was resolved same day. Very happy!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are delighted to hear that you are very happy with our store locator. Specifically, we are thrilled that our system has enough customization for your needs. It is also great to hear that you had a small issue which was resolved right away. We really appreciate your feedback!

5 / 5 Share

Sept. 21, 2023

Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions. We are thankful for your support.

5 / 5 Share

Aug. 1, 2023

We had a great service, quick resolution. Jena is really dedicated to solve our issues. Thanks again.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are delighted to hear that you had a great service experience with us, and that we were able to quickly resolve the issues that you had. We are incredibly grateful for your recognition of agent's dedication. We do appreciate a lot your feedback!