All reviews

Rating Breakdown

  • 5
    95% (373 ratings)
  • 4
    3% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 26, 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Jena was super helpful in responding to my problems. Definitely an easy app to use. Would recommend to many.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Gigi and BSS Commerce provided quick responses and strong support to my questions where store addresses and map pins needed attention. This app is a good value and support has been strong.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Great app, received some great support from Gigi as the supporter and Viet Trung as the technician. Have approached them twice for support and have managed to resolve my issue very quickly. Easy to use and price point is also very friendly, highly recommend. Would like to see further customization options in the future such as font colour, font choices and all in the future so we wouldn't have to contact support to change them when they don't fit our webpage theme.

Store

Rainman

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

We have installed the app since a longer time and we can recommed it very much. It helps our customers to find our partners and the support is great, even on weekends. Special thank to Jena! We love to have such partners to relay on! Markus Kreis CEO Swiss3DGuards www.swiss3dguards.com

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

June 21, 2025

Truly excellent support team, Amber and Gigi really helped and got the app up and running again on my store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 27, 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 22, 2022

Jinny as the supporter and XuTho as the technician was amazing - they solve our problem perfectly, awesome!

Using app

About 2 months

Total reviews

6

Average rating

4.8

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 15, 2025

Mabel was very helpful in identifying my problem and providing the solution. The page is up and running with all the stores very efficiently. No complaints at all.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 1, 2022

The app is very useful and easy to launch. The dashboard configuration is really friendly and it has everything we needed, I'm sure the fetaures it has could be really great to fit any kind of store. We totally recommend using the app! Also, the technical support was just great, Gigi and XuTho were really kind getting in touch with me and helping me during the installation. 100% recommended!

Using app

3 days

Total reviews

9

Average rating

4.9

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 1, 2022

On Shopify, you may find a variety of shop location applications. However, on a technological level, this software combines all benefits and even outperforms them. You may search by location or name, and, most importantly, you can assign tags to specific dealers such as Premium-Dealer to provide the customer a better idea of the dealer he is looking for. Taking into account their support, the cost-performance ratio is excellent: BSS's assistance is, as always, exceptional, both in terms of Gigi's quick communication and the highly competent technical level of Ta Cuong. We are grateful for their assistance and prompt comprehension of our needs! Last but not least, they assisted us with importing and optimizing our dealer data for our needs! I appreciate it!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 3, 2022

Had some trouble updating one of the pages, but Steph and Duong helped me out... and they were on holidays at the time, so very much appreciated.

Store

C-pool

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 26, 2025

Really good app and great customer service. Very fast in addressing questions and implement necessary fixes when needed.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 24, 2022

We use this app across many of our sites, Gigi and the tech guy, Xu Tho are very responsive with any issues that I have had. Good service, happy to recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 29, 2022

We substituted another store locator app by BSS Dealer & Store Locator. As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name and, most important to us, give tags for special dealers like Premium-Dealer to give the user an better impression of the dealer he is looking for. The cost-performance ratio is outstanding, taking also into account their support: The support of BSS is, like always, excellent, both on the fast communication track by Jinny as the supporter and XuTho as the highly skilled technician. We really appreciate their help and fast understanding of our requirements! Last, but not least, they helped us in importing our dealer data and optimized it for our purpose! Thank you very much for that, Steph and Duong!

Store

07eins

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 14, 2021

Great app, fast support and i like it! Thank for support team (Gigi & XuTho) Recommend for everyone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 17, 2021

Great app, customizable and exactly what we were looking for! We had a slight issue installing the app on our Shopify website but Steph from customer service and tech genius Xuan Duong helped us super quickily and all through Whatsapp! Great service, highly recommend!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 29, 2021

Problem occurred & the tech team helped to solve the problem within 2 hours! The app is easy to use too!

Store

C S Tay

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!