MAPPY: Dealer & Store Locator
Dealer & Store Locator - Shopify App Store
Rating
4.7
feedback
105
chart
#1,482
All reviews
Rating Breakdown
Review RSS Feed
Oct. 31, 2023
Easy to use and good service. Quick and helpful response.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Oct. 13, 2023
Jennie was highly responsive and assisted in updating the Store Locator to match our store's appearance, including colours and typography. I'm very pleased with the app; it's a significant improvement over what we had previously, offering a wide range of customisation options. One important thing to keep in mind: if you need to make bulk updates to a list, it's better to download it first, add the additional stores, delete all the existing ones, and then re-upload. Re-uploading stores may lead to duplicate entries.
Thank you for your 5-star rating! We are so pleased that you are enjoying your experience with the new Store Locator and appreciate your acknowledgement of our agent's hard work in getting the colors and typography just right. We truly value your feedback on the bulk upload process and will keep in mind your suggestion to use deleting and re-uploading stores to make bulk updates. Once again, thank you for your positive review!
Oct. 13, 2023
Jennie was very helpful with resolving an issue after we installed a new theme on our website. Quick resolution, very happy
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 6, 2023
Very responsive to resolve any issues! Excellent followup as well. Love this App!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 2, 2023
Very clean and simply store locator to let me customers find the stores in their area that stock our product. The search can be by location or address, as well as scrolling map. I am very happy with it, it has enough customization for what I need. I had one small issue and it was resolved same day. Very happy!
Thank you so much for your 5-star rating! We are delighted to hear that you are very happy with our store locator. Specifically, we are thrilled that our system has enough customization for your needs. It is also great to hear that you had a small issue which was resolved right away. We really appreciate your feedback!
Sept. 21, 2023
Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.
Thank you so much for your 5 star rating! We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions. We are thankful for your support.
Aug. 11, 2023
This app is pretty easy to use, It's very simple to choose the main settings. But we don't have the option of formatting the "Store locator" page. The size of the map has an impact on the width of the other elements on the page, which forces us to go into the code to make corrections, but nothing optimal. The technical support is perfect: very responsive, fast, and they explain in detail what they're doing, which is great.
Thank you for your rating! We are delighted that you find the app easy to use and have had a positive experience with our technical support team. Your feedback helps us continually improve our app, and we appreciate your taking the time to share your thoughts with us.
Aug. 1, 2023
We had a great service, quick resolution. Jena is really dedicated to solve our issues. Thanks again.
Thank you so much for your 5 star rating! We are delighted to hear that you had a great service experience with us, and that we were able to quickly resolve the issues that you had. We are incredibly grateful for your recognition of agent's dedication. We do appreciate a lot your feedback!
July 19, 2023
Jennie and Jena have been extremely helpful with fixing an issue we had where the map wouldn't automatically determine your location, they are always so responsive which makes a huge difference when everybody is so busy!
Thank you so much for your 5 star rating! We really appreciate your kind words about our agents helpfulness and responsiveness. It makes a huge difference to us and we are glad that our efforts have been noticed. Thank you again!
July 18, 2023
The map is just what I needed. It displays the stores nicely and it's a better design than other apps and the customer service is top notch. They fixed my request very quickly. 5 Stars!
Thank you so much for the 5 star rating! We are thrilled to hear that the map is just what you needed and that the design is better than other apps. It's great to know that our customer service is top notch and we were able to quickly resolve your request. We really appreciate you taking the time to leave this review! Thank you.
July 14, 2023
Prompt, friendly and very helpful CS team. User friendly app and perfect for small to businesses who are starting to expand.
Thank you so much for your 5-star rating and kind words! We’re really happy to hear that you appreciate our prompt, friendly and helpful customer service team, as well as our user-friendly app – it's perfect for small businesses that are starting to expand. We truly thankful for your support.
July 5, 2023
Great app. We were looking for a simple to use, but great quality plug in to show fitting locations and this worked perfectly.
Thank you for the 5-star rating! We are delighted that our app provided you with the simple and great quality plugin you were looking for to show fitting locations. We really appreciate your kind words. Thank you!
June 7, 2023
Great and quick support. Jena gives you the right instructions or acts quick with development if there are any fixes needed. Also a user friendly dashboard!
Thank you so much for your positive review! We are glad to hear that our agent gave you clear instructions and quick service when it came to development and fixes. We are also thrilled to know that our dashboard is user-friendly! We sincerely appreciate your feedback and your support.
May 29, 2023
Jena was a invaluable help. She helped me really quickly with my queries. Otherwise very easy and seamless set up
Thank you so much for the 5 star rating! We are delighted to hear that our agent was an invaluable help and that our set up was easy and seamless. We appreciate your positive review!
May 29, 2023
The interface for this app is very straightforward and easy to navigate both on the frontend and backend. We had an issue where the map was not loading on our webpage, but Jennie and her team were prompt and extremely helpful in resolving the issue! Amazing customer service :)
Thank you so much for your 5 star rating! We're thrilled to hear you found the interface straightforward and easy to navigate. We're so glad to hear you had an issue with the map and that our team were prompt and helpful in resolving it. We really appreciate your amazing comment - thank you!
April 24, 2023
easy navifation, this app works well, very good technical support - agent Jolie was very helpful, i found this app very useful for my beauty store
Thank you so much for your 5-star rating! We are delighted that you found our app easy to navigate, that it works well, and that you found our technical support team helpful. We are truly glad that you and your beauty store have found the app useful.
April 24, 2023
Great app, great support! Resolved my issues superfast. Super customizable and great navigation all through the app.
Thank you so much for your 5-star rating and kind words! We are so happy to hear that our app is great, our support is great, and that our app is super customizable and has great navigation. We appreciate your feedback and are glad that we were able to resolve your issues quickly.
April 14, 2023
Extremely helpful, Jena and Dinh Trong Linh fixed our issue with changing the page the app displayed on when our new theme was launched.
Thank you for your 5 star rating! We really appreciate you recognizing our efforts in assisting you with launching your new theme. It's great to hear that our agents were able to quickly resolve your issue. Thank you again for your feedback!
April 6, 2023
The perfect app for us as we begin to expand across stores and Jena has been absolutely fabulous in ironing out any issues!
Thank you so much for your 5 star rating! We are especially grateful for your positive words regarding Jena's help. We appreciate your kind words and your support!
March 29, 2023
We've been using for over a year and it worked ok for a while but hasn't worked in 5 - 6 months and the support team has been useless. We have opened up multiple support tickets and can never get them to fix the issue. Bottom line is if you type an address in the store locator will not show you to closest store unless you increase the mileage bar to unlimited, then it shows every store in the country. Going to try and different app with better support.
Thanks for your review! We're sorry you've had a bad experience with our store locator and support team. We understand that the reported issue isn't ideal and we apologize for any inconvenience this may have caused. We would like to make things better for you. Please feel free to reach out to us for further assistance.