MAPPY: Dealer & Store Locator
Dealer & Store Locator - Shopify App Store
Rating
4.8
feedback
129
chart
#734
All reviews
Rating Breakdown
Review RSS Feed
Aug. 5, 2024
I needed a feature of the app changing. So I contacted the app, they replied in seconds (even though it was the weekend) and their team of developers changed the feature of the app that I had requested. 5 stars.
July 30, 2024
We've been happy with this app. There were a few minor things that we worked out. Most importantly, because the customer service is fantastic. Any of our questions have been answered promptly. They are reliable and thorough. Its refreshing.
July 23, 2024
The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.
June 24, 2024
The support I received for my Mappy App from Jennie of BSS Commerce was amazing. Friendly, understanding and very quick! Thanks a lot!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Oct. 5, 2024
Always a great and swift support. Jena is keen to resolve issues and very patient. Would wish that all other App service providers would be equally supportive!!!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 14, 2024
After trying out many different store-locator apps, Mappy is definitely my favourite. Has a great look-and-feel and their customer service is amazing! Thanks Jennie and the tech team!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 6, 2024
The support I received for my Mappy App from Jena of BSS Commerce was first rate. Friendly, understanding and generous with knowledge.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 28, 2024
Great support! In short time my queries were solved. Thank you!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 7, 2024
Great app for making a Dealer Locator on our website. Very receptive customer support as well!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
April 2, 2024
Horrible. Entered 5 dealers to start, looked good. Used the bulk import .csv file to upload the remaining 89 and none of them would locate on the map. Contacted support and notified them of this. Zero help. Didn't even look into settings nothing. Just pass to someone else that isn't available right now.
March 28, 2024
Great developers, intuitive interface, and a great experience. Helpful for stores with physical stores.
March 18, 2024
Prompt assistance and resolution when needed. I have been very impressed by the ease of use of the app and the customer service.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 26, 2024
Great Customer service, quick and reliable assistance from online support with any API or app issues.
Jan. 24, 2024
Mappy looks great on our shopfront and is easy to use. The app also has great support, the team were prompt with their response and were able to resolve a small issue quickly.
Jan. 15, 2024
Jena replied timely and helped resolve the issue
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Jan. 3, 2024
Great app, it helps your business a lot, and great customer service, thank you, Jena
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Dec. 18, 2023
Great Support Service. Had a problem with My Google Maps API Settings got in touch via online chat support and it was kind and quick.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
Dec. 6, 2023
Their team were prompt with their responses. They are able to resolve all the issue i highlighted to them immediately . And the best part of this app is the ability to integrate with Google API. Can't recommend enough. Best apps!
Thank you so much for your 5 star rating! We are glad to hear you were pleased with our prompt response and our ability to integrate with Google API. It means a lot to us that you enjoyed the app and was impressed by all it has to offer. Thank you for your support!
Nov. 17, 2023
This does not work on new shopify it seems.
Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app. In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either. If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us. In case you change your mind, don't hesitate to contact us via our Live Chat, at our email [email protected] or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!