MAPPY: Dealer & Store Locator

Feb. 10, 2023

Thank you Jolie Nguyen and Dinh Trong Linh for helping us set up the app! So far it works great and we appreciate the support we received during the set up process!

March 29, 2024

Great support team with timely responses,- thank you Jolie Nguyen for your help!

Feb. 3, 2023

Great help from Jennie. App works as described so far As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name. And most convenient, you can use your own Google API key. We had a few questions about the app and got quick support from the support team. The customer service was very extremely helpful and willing to help me as efficiently as they could through chat support. They quickly solve my problems and this app does exactly what I need it to do for my online store. Great app that helps us identify our dealer network very easily. We will continue to use this app. Thank you again.

Jan. 31, 2023

The app is actually super useful and I'm glad we have it. We had an issue with getting config settings to work, and I didn't realize that we had to specifically check our API key before doing so. I messaged the chat help, and this lovely assistant, Jena, helped me out and immediately got my issue fixed. I'm so thoroughly impressed to get help at a time I didn't expect to get help at (7 pm PST) and that it actually fixed my problem that I went out of my way to post this review. Thank you all!

Dec. 8, 2022

Th Dealer and Store Locator app works well, especially with all the help from Jennie and Dinh Trong Linh who helped get it up and running. It is very easy to use and it automatically updates once you enter in a new location. There are a lot of options so you can customize the app based on your preferences. It allows us to easily show where our products can be found, along with their contact information and website to help raise awareness and drive sales to our dealers.

Nov. 30, 2022

I chose Dealer & Store Locator because of the various map designs available and the price. I was able to customize the map to best match the look of my web storefront. Installing this app to my website was quick and easy as well. I had a little hiccup, but it was something that their customer support team was able to fix quickly. Jolie Nguyen and Pham Van Hoan specifically were a tremendous help and very pleasant to work with. I would recommend this app to anyone needing to add a store locator to their website.

Nov. 16, 2022

We had issues trying to find the right store locator and making them work correctly. Once we settled on which one we were going to use (Dealer & Store Locator by BSS Commerce), Jena and the developer Dinh Trong Linh were able to provide great customer service and technical support. They were very responsive, and they quickly were able to resolve our issues in getting to display the map correctly.

Nov. 14, 2022

Great little app for the price. Really useful in showing all of our shops that carry our products. Helps increase customer engagement.

Nov. 10, 2022

Jena Nguyen from the support team was super friendly and helpful when I reached out with an image loading issue, and was able to quickly identify what went wrong in my application. Her fast responses made it easy to plan our next steps to get the issue fixed. This is a great and easy to use app with free premium features if you configure your own API key! It also has amazing customization options, making it simple to create a beautiful store locator.

Oct. 20, 2022

Jennie and Dinh Trong Linh quickly checked our issue in your feedback. Now the store locator works well in my turbo portland theme. Highly recommend this app if you need store locator fuctions in your store.

Oct. 21, 2022

App is good and does the job! I'm really happy about my choice of app and the possibuilities in it. Furthermore, their support team is amazing - really skilled and helpful and willingly to get the job done without letting the customer wait for too long. They will help with all kind of requests and will do everything in their power to get you satisfied - a lot of customer services could learn from them. A big thank you to Jennie and Dinh Trong Linh for their big help and amazing service.

Oct. 6, 2022

We use this app to display a map of dealer and installers. Love the feature of being able to tag each store with a category so they can be filtered by the customer.

Oct. 6, 2022

We started using the app a few weeks ago (after having tested different apps and not finding exactly what we were looking for) and are very happy with it. It’s free as we’re using our own API key, it’s highly customisable, and it works flawlessly! When we had a small issue we reached out to the support, who took on our issue super fast (shoutout to Jennie and Pham Van Hoan!) and found a solution. Overall we can only recommend going for this solution!

Oct. 5, 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

Oct. 6, 2022

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Sept. 26, 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Sept. 22, 2022

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Sept. 9, 2022

Jena was super helpful in responding to my problems. Definitely an easy app to use. Would recommend to many.

Aug. 22, 2022

Gigi and BSS Commerce provided quick responses and strong support to my questions where store addresses and map pins needed attention. This app is a good value and support has been strong.

Aug. 15, 2022

Great app, received some great support from Gigi as the supporter and Viet Trung as the technician. Have approached them twice for support and have managed to resolve my issue very quickly. Easy to use and price point is also very friendly, highly recommend. Would like to see further customization options in the future such as font colour, font choices and all in the future so we wouldn't have to contact support to change them when they don't fit our webpage theme.