Debutify Product Reviews & QA
Debutify Product Reviews & QA
Rating
3.6
feedback
33
chart
#2,216
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
27%
-
Less than a year
52%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify app, Debutify, are quite mixed. On the positive side, many users praise the app for its ease of use, excellent customer support, and helpful features. The support team, especially a member named Mirza, is highlighted for being knowledgeable and quick to resolve issues. Users appreciate the customization options and the visual appeal of the app. However, on the negative side, there are complaints about the app being difficult to understand, outdated courses, non-functioning help options, and issues with billing and customer service. Some users experienced slow responses, unexpected charges, and dissatisfaction with the support provided. There are also concerns about the app causing slowdowns on the store and displaying logos without consent, leading to frustration and a sense of breach of trust.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 17, 2024
This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.
Aug. 1, 2024
Frankly, it is a complete solution that I highly recommend, especially their support team. It was a useful experience talking to Mirza from the support team who provided me with valuable information that is better than watching a lot of videos.
June 10, 2024
I have really enjoyed the ease of use with this review app! My account manager Mirza has been a pleasure to work with in explaining everything and taking care of my store to ensure it is working optimally :-)
June 1, 2024
Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.
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