Debutify Product Reviews & QA
Collect photo & video reviews with personalized email requests
Rating
4.3
feedback
13
chart
#2,864
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
46%
-
Less than a year
31%
-
More than a year
15%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service and support, easy setup process, and helpful developers who are quick to fix bugs and issues. Users appreciate the app's features and its positive impact on their sales. On the other hand, negative reviews mention poor customer service, late responses, complicated updates, and issues with the app slowing down the store. Some users also express frustration with the pricing structure and unexpected logo display on their website, leading to a sense of breach of trust and dissatisfaction with the overall experience.
Highlights
Review RSS Feed
All reviews
Aug. 7, 2025
Really happy with this app so far. It was super easy to set up and does exactly what I need lets my customers leave reviews and shows them on the site in a clean, professional way.
Thank you so much we are so happy to hear this and that it does exactly what you need.
Oct. 17, 2024
This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.
June 1, 2024
Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.
Thank you for your feedback!
March 28, 2024
Poor customer service and late response
We're sorry to hear this. Can you please contact support at [email protected]
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more