Debutify Product Reviews & QA
Collect photo & video reviews with personalized email requests
Rating
3.9
feedback
13
chart
#2,659
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
46%
-
Less than a year
31%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of setup, the clean and professional display of customer reviews on the site, and the quick and efficient support provided by the developers. Customers also praise the app for boosting their sales and solving various issues with their stores. However, there are negative reviews highlighting poor customer service, late responses, and concerns about the app slowing down the store after installation. Some users expressed frustration with the app's tactics, such as displaying logos on websites without consent and the need to upgrade plans to remove them.
Highlights
All reviews
Aug. 7, 2025
Really happy with this app so far. It was super easy to set up and does exactly what I need lets my customers leave reviews and shows them on the site in a clean, professional way.
Thank you so much we are so happy to hear this and that it does exactly what you need.
Oct. 17, 2024
This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.
June 1, 2024
Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.
Thank you for your feedback!
March 28, 2024
Poor customer service and late response
We're sorry to hear this. Can you please contact support at [email protected]
Sept. 12, 2023
The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication
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