Debutify Product Reviews & QA for Shopify

Debutify Product Reviews & QA

Debutify Product Reviews & QA

Rating

3.8

feedback

31

Reviews

chart

#1,448

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    29%
  • Less than a year
    55%
  • More than a year
    6%

Reviews Summary

The reviews for the Debutify Reviews app showcase a mix of positive and negative feedback. On the positive side, users appreciate the ease of use, excellent customer service, and quick problem resolution. The app offers a wide range of customization options and visually appealing features. Users also highlight the dedicated support team, especially mentioning Mirza for his exceptional assistance. However, there are negative reviews mentioning issues with billing, slow customer service responses, and concerns about the app slowing down the store. Some users also expressed dissatisfaction with the lack of certain customization options and perceived breaches of trust by the app provider.

Highlights

Ease of use, excellent customer service, quick problem resolution
Wide range of customization options, visually appealing features
Dedicated support team, exceptional assistance from Mirza
Billing issues, slow customer service responses
Concerns about app slowing down store, lack of certain customization options, breaches of trust

Rating Breakdown

  • 5
    74% (23 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 10, 2024

I have really enjoyed the ease of use with this review app! My account manager Mirza has been a pleasure to work with in explaining everything and taking care of my store to ensure it is working optimally :-)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2024

Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Mirza was actually extremely helpful and knowledgeable. He was quick to understand what problems needed to be resolved. Would highly recommend using Debutify as your review app.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 19, 2024

Worst experince, lost $40.00 using this app, i started using this app and before my trail ended i cancelled my Pro subscription, but still i was charged for $40.00. When i Reached out to there support team, with all Screenshots and Data i have showing i was charged incorrectly, i just got 1 email from support saying they are moving my ticket to billing department, yet no response received and its been close to a week now. Do not recommned.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

March 28, 2024

Poor customer service and late response

Using app

13 days

Total reviews

3

Average rating

3.7

All reviews

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