Debutify Product Reviews & QA
Collect photo & video reviews with personalized email requests
Rating
4.0
feedback
13
chart
#3,056
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
46%
-
Less than a year
31%
-
More than a year
15%
Reviews Summary
The reviews for the Shopify App have been mixed, with both positive and negative feedback from users. Positive aspects highlighted include easy setup, clean and professional display of reviews, excellent service and support during upgrades, quick and efficient bug fixes, and outstanding customer service. Users appreciate the app's features and the dedication of the developers in resolving issues. On the other hand, negative themes in the reviews include poor customer service, late responses, complicated updates, lack of intuitive understanding, difficulties in configuration, and issues with the app slowing down the store. Some users also expressed frustration with the app's pricing structure and the display of logos on their websites without consent, leading to a sense of breach of trust and dissatisfaction with the partnership.
Highlights
Review RSS Feed
All reviews
Aug. 7, 2025
Really happy with this app so far. It was super easy to set up and does exactly what I need lets my customers leave reviews and shows them on the site in a clean, professional way.
Thank you so much we are so happy to hear this and that it does exactly what you need.
Oct. 17, 2024
This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.
June 1, 2024
Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.
Thank you for your feedback!
March 28, 2024
Poor customer service and late response
We're sorry to hear this. Can you please contact support at [email protected]
Sept. 12, 2023
The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication
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