Debutify Product Reviews & QA for Shopify

Debutify Product Reviews & QA

Collect photo & video reviews with personalized email requests

Rating

3.9

feedback

13

Reviews

chart

#2,659

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    46%
  • Less than a year
    31%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of setup, the clean and professional display of customer reviews on the site, and the quick and efficient support provided by the developers. Customers also praise the app for boosting their sales and solving various issues with their stores. However, there are negative reviews highlighting poor customer service, late responses, and concerns about the app slowing down the store after installation. Some users expressed frustration with the app's tactics, such as displaying logos on websites without consent and the need to upgrade plans to remove them.

Highlights

Positive feedback on ease of setup and professional display of reviews
Efficient support and bug fixing by developers
Negative feedback on poor customer service and late responses
Concerns about app slowing down store after installation
Frustration with app tactics like displaying logos without consent and plan upgrades

Rating Breakdown

  • 5
    69% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    31% (4 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 7, 2025

Really happy with this app so far. It was super easy to set up and does exactly what I need lets my customers leave reviews and shows them on the site in a clean, professional way.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much we are so happy to hear this and that it does exactly what you need.

1 / 5 Share

Oct. 17, 2024

This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.

Using app

About 6 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

June 1, 2024

Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback!

1 / 5 Share

March 28, 2024

Poor customer service and late response

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

We're sorry to hear this. Can you please contact support at [email protected]

5 / 5 Share

Sept. 12, 2023

The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication

Using app

5 days

Total reviews

10

Average rating

4.9

All reviews

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