Debutify Product Reviews & QA for Shopify

Debutify Product Reviews & QA

Collect photo & video reviews with personalized email requests
Developer
Debutify
Rating
3.5
Feedback
11
Reviews
Chart
#6,492
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App have been mixed, with both positive and negative feedback from users. On the positive side, many users have praised the app for its excellent customer service and support, quick bug fixes, and overall functionality. Users have highlighted the app's ability to boost sales, its user-friendly interface, and the dedication of the developers in continuously improving the app. However, on the negative side, some users have expressed frustration with poor customer service, late responses, and issues with the app slowing down their store. There have also been complaints about the app's pricing structure, with some users feeling that they were being charged for features that were difficult to understand or not working properly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 9%
Less than a month 45%
Less than a year 27%
More than a year 18%
All reviews
1 / 5 Share
Oct. 17, 2024

This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.

Store Using app Total reviews Average rating
Trendibox About 6 hours 3 3.7
5 / 5 Share
June 1, 2024

Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your feedback!

1 / 5 Share
March 28, 2024

Poor customer service and late response

Store Using app Total reviews Average rating
MANSSIIE 13 days 4 4.0
Developer Reply

We're sorry to hear this. Can you please contact support at [email protected]

5 / 5 Share
Sept. 12, 2023

The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication

Store Using app Total reviews Average rating
Homesector 5 days 11 4.9
5 / 5 Share
Sept. 7, 2023

Great app! Been using it since it came out. Had some bugs during my usage but the developers were quick and efficient in fixing everything and we kept improving it all together. Highly recommend this app! Best developers ever.

Store Using app Total reviews Average rating
Sex Toys Vancouver Over 1 year 4 5.0

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