Debutify Product Reviews & QA
Collect photo & video reviews with personalized email requests
Rating
3.5
feedback
11
chart
#6,479
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
45%
-
Less than a year
27%
-
More than a year
18%
Reviews Summary
The reviews for the Shopify App have been mixed, with both positive and negative feedback. Positive aspects highlighted include excellent customer service and support, quick bug fixes, and helpful tech support. Users have praised the app for its features, efficiency in resolving issues, and positive impact on sales. On the other hand, negative reviews mention difficulties in understanding and updating the app, poor customer service, late responses, and issues with the subscription plans. Some users expressed frustration with the app slowing down their store and feeling pressured to upgrade to higher plans for certain features.
Highlights
Review RSS Feed
All reviews
Oct. 17, 2024
This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.
June 1, 2024
Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.
Thank you for your feedback!
March 28, 2024
Poor customer service and late response
We're sorry to hear this. Can you please contact support at [email protected]
Sept. 12, 2023
The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication
Sept. 7, 2023
Great app! Been using it since it came out. Had some bugs during my usage but the developers were quick and efficient in fixing everything and we kept improving it all together. Highly recommend this app! Best developers ever.
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