Debutify Product Reviews & QA for Shopify

Debutify Product Reviews & QA

Collect photo & video reviews with personalized email requests
Developer
Debutify
Rating
3.7
Feedback
12
Reviews
Chart
#5,220
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App show a mix of positive and negative experiences. On the positive side, users appreciate the excellent customer service and support provided by the app developers. Many users have highlighted the quick response times and efficient resolution of technical issues. The app is also praised for its features and the positive impact it has had on boosting sales for some users. However, on the negative side, there are complaints about the complexity of the app, outdated courses, and difficulties in understanding its functionalities. Some users have expressed frustration with poor customer service, late responses, and issues with logo display and subscription plans. Overall, the app seems to have a strong customer support system but needs improvement in terms of user-friendliness and communication with users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 8%
Less than a month 42%
Less than a year 33%
More than a year 17%
All reviews
5 / 5 Share
Aug. 7, 2025

Really happy with this app so far. It was super easy to set up and does exactly what I need lets my customers leave reviews and shows them on the site in a clean, professional way.

Store Using app Total reviews Average rating
GentifyCare 5 months 2 5.0
Developer Reply

Thank you so much we are so happy to hear this and that it does exactly what you need.

1 / 5 Share
Oct. 17, 2024

This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.

Store Using app Total reviews Average rating
Trendibox About 6 hours 3 3.7
5 / 5 Share
June 1, 2024

Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your feedback!

1 / 5 Share
March 28, 2024

Poor customer service and late response

Store Using app Total reviews Average rating
MANSSIIE 13 days 4 4.0
Developer Reply

We're sorry to hear this. Can you please contact support at [email protected]

5 / 5 Share
Sept. 12, 2023

The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication

Store Using app Total reviews Average rating
Homesector 5 days 11 4.9

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