Rating

4.6

feedback

31

Reviews

chart

#5,409

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    19%
  • Less than a year
    45%
  • More than a year
    26%

Reviews Summary

The reviews for the Decimal Shopify App are mixed, with both positive and negative feedback from users. Some users have reported issues with the app, such as problems with the UI, difficulty in understanding how to use the app, and issues after a major update in December 2021. On the other hand, many users have praised Decimal for its functionality and effectiveness in handling complex shipping calculations. Users appreciate the accuracy, speed, and automation of the app, as well as the excellent customer support provided by the Decimal team. Decimal has helped businesses save on shipping costs, increase sales, and streamline their shipping processes. Overall, while some users have faced challenges with the app, the majority have found it to be a valuable tool for their ecommerce operations.

Highlights

Mixed feedback from users regarding app functionality and usability
Positive feedback on accuracy and speed of shipping calculations
Praise for excellent customer support and effectiveness in handling complex shipping needs
Users reporting issues with UI and understanding how to use the app
App's impact on saving costs, increasing sales, and streamlining shipping processes

Rating Breakdown

  • 5
    90% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 23, 2019

"Something went wrong" when I pick add app. I dont know what is the problem but it would be cool :(((

Store

ktremx

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Dear Shopify merchant, Such errors generally occur if you haven't turned on Third Party Carrier Calculated Rates in your Shopify Admin Settings. Contact your Shopify support team to learn more. This feature is included in the Advanced and Plus plans, but can be turned on by Shopify Support if you pay annually.

1 / 5 Share

Oct. 24, 2018

This application sounds like it has great features, but it is pointless. People look for applications because they don't want to do all the coding to make it happen themselves. The lack of any sort of UI and being solely code defeats the purpose of an app. It is a free application with a guide to try to help you code out a solution.

Using app

About 3 hours

Total reviews

11

Average rating

3.9

Developer Reply

You are soooo right! That is why we've taken the past 3.5 years to build a next generation Shipping Management UI Embedded App. Give it a try; we are there on the other side to assist you!

1 / 5 Share

Dec. 13, 2021

WAS Freaking Awesome until mayor update Dec, 2021. Now broken... Just wanted the ability to add USPS Media Mail option for shipping using the Decimal code editor. Most help bubbles have Lorem Ipsum, have no idea how to use this app, seems overkill and full of useless features.... too expensive for just the simple option I needed.

Using app

About 3 years

Total reviews

2

Average rating

2.0

Developer Reply

Dear Koinonia House, We screwed up! We were in the process of disabling the old JSON UI and replacing it with the Beta version of the nexgen UI at that time! We've sent you a few emails. If you get this message, please contact us and we will set you up on that same app you were on, which of course includes USPS Media Mail!

5 / 5 Share

April 9, 2018

Good app can't complain at all. Does what it's suppose to do. Geeky apparel store: https://threadiverseapparel.com/

Using app

Over 4 years

Total reviews

21

Average rating

4.7

5 / 5 Share

April 9, 2018

Had some technical issues that slipped through the cracks initially with the support team, but Roger got me taken care of. Thanks man.

Using app

About 1 month

Total reviews

2

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more