DeepMine
Custom reports, vendor payouts, cost tracking, and more!
Rating
4.2
feedback
31
chart
#1,516
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
0%
-
Less than a month
10%
-
Less than a year
16%
-
More than a year
42%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the app's functionality in tracking sales, generating reports, and providing valuable data for decision-making. The customer service is also highlighted as responsive and helpful, with users praising quick responses and support. However, there are several negative aspects mentioned in the reviews. Some users have faced issues with installation, inaccurate data, lack of response from support, and difficulties in canceling orders. Additionally, there are concerns about the pricing structure and the app's lack of updates and added features over time.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 14, 2021
We are willing to give this app a serious try because it comes highly recommended by others however it is impossible install it since the shopify app store links to the wrong link. The correct link should be https://deepmine.herokuapp.com/login
May 18, 2020
The app is useful and helpful.. but out of nowhere the price doubled. Will look into other options.
Sorry for the confusion! My charges are based on the number of orders in your store; so therefore larger stores (or stores that grow) will need to be charged more. This is because my primary costs are based in storage costs. If you or anyone would like a simpler option, let me know, but it will involve a some level of sacrifice, such as deleting data and/or looking at only a certain time period since ultimately the charges are based on the amount of storage required.
Jan. 21, 2019
It works great and does its job for what it says it's supposed to do but no one responds to my support requests.
Dec. 4, 2017
This app will make your life easier and has a wealth of great data that can be extracted from it.
May 16, 2017
This is a fantastic app and Ryan is super quick to respond and helpful. Sadly, we needed to turn to some more custom options, not because of any deficiency in his app, but because we have a unique data situation. But I was happy to try it and know I will return when I have another client that needs good solid reporting at a good price!
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