DeepMine for Shopify

DeepMine

Generate custom reports for vendor payouts or cost tracking.

Developer
View on App Store

Rating

4.3

feedback

12

Reviews

chart

#2,412

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    50%

Reviews Summary

The reviews for the app are mixed, with both positive and negative feedback. Users appreciate the app's usefulness, helpfulness, and the quick and impecable support provided by the developer. The app is praised for its functionality in tracking sales, generating reports, automating costs, and calculating profits. However, some users have raised concerns about a sudden price increase, lack of response from support, difficulty in generating reports, and the app not meeting their specific needs or expectations. Despite the mixed reviews, the developer's responsiveness and willingness to address issues have been acknowledged by some users.

Highlights

Positive feedback on app functionality and support
Mixed reviews with concerns about pricing and support responsiveness
App's usefulness in tracking sales and automating costs
Developer's quick response and willingness to address issues
Concerns about sudden price increase and lack of updates

Rating Breakdown

  • 5
    67% (8 ratings)
  • 4
    8% (1 ratings)
  • 3
    17% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

May 18, 2020

The app is useful and helpful.. but out of nowhere the price doubled. Will look into other options.

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Sorry for the confusion! My charges are based on the number of orders in your store; so therefore larger stores (or stores that grow) will need to be charged more. This is because my primary costs are based in storage costs. If you or anyone would like a simpler option, let me know, but it will involve a some level of sacrifice, such as deleting data and/or looking at only a certain time period since ultimately the charges are based on the amount of storage required.

5 / 5 Share

May 16, 2017

This is a fantastic app and Ryan is super quick to respond and helpful. Sadly, we needed to turn to some more custom options, not because of any deficiency in his app, but because we have a unique data situation. But I was happy to try it and know I will return when I have another client that needs good solid reporting at a good price!

Using app

4 days

Total reviews

12

Average rating

5.0

5 / 5 Share

May 5, 2017

Great App, the support is impecable and fast, if you need to automate the costs of your products, this is the way to go

Using app

Over 2 years

Total reviews

4

Average rating

3.8

4 / 5 Share

Nov. 28, 2016

Works great. Gives us the detailed info we need to track sales and make marketing decisions. Can be a little hard to generate reports at times but probably is more due to my inconsistent use and lack of training. Paul White, Ph.D.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

1 / 5 Share

May 2, 2020

I do not get any responses from support and I have emailed them 3 times! The app is showing results for "all time" even after I have applied a filter. I have to delete this app.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

All reviews

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