ILS: Indian Logistics Services for Shopify

ILS: Indian Logistics Services

Ship, track & manage returns. All in one order mgmt...
Rating
4.9
Feedback
80
Reviews
Chart
#1,473
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive and consistently praise the app for making logistics, shipping, and order automation much easier. Many users say it saves significant time by reducing manual work, supports bulk booking and label printing, integrates smoothly with Shopify and multiple courier partners, and is especially useful for D2C and high-volume stores. The customer support stands out as a major strength: reviewers repeatedly mention fast responses, helpful guidance, quick issue resolution, and willingness to provide customizations or troubleshoot integration problems. Several users also highlight the app’s value for money, intuitive interface, and reliability in day-to-day operations. The main negatives are limited but important. A few reviewers mention technical or functional issues such as delayed delivery status updates, pickup/authentication failures, missing orders in the listing, and basic limitations in features like NDR handling or package selection. One or two reviews note that the UI is basic or that support was initially unhelpful, though in at least one case the issue was later fixed. Overall, the feedback suggests a strong, dependable logistics app with excellent support, while still having some room to improve specific workflows and edge-case functionality.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 20%
Less than a year 56%
More than a year 19%
All reviews
5 / 5 Share
Sept. 29, 2026

Very responsive and super fast for resolution

Store Using app Total reviews Average rating
Kalakaari Haath 9 months 1 5.0
5 / 5 Share
Sept. 22, 2026

This APP is really great. Very easy to use and yet very intuitive and good for large scale operations. Mr. Harsh from the team was very helpful in guiding us through our queries and the whole software. A must for all D2C indian brands.

Store Using app Total reviews Average rating
5 / 5 Share
July 15, 2026

This is one of the best Shopify apps we've used for order automation. It has significantly reduced our manual work by automating repetitive order processing tasks, saving both time and effort. The app is highly reliable, even for stores handling a large volume of orders, and has helped streamline our daily operations. What truly sets it apart is the exceptional customer support—every query is answered quickly, and the team is always willing to help with setup and troubleshooting. If you're looking to improve efficiency, minimize manual tasks, and manage bulky order volumes with ease, this app is definitely worth installing.

Store Using app Total reviews Average rating
Floranza Fashion 10 days 5 5.0
5 / 5 Share
July 8, 2026

Very good

Store Using app Total reviews Average rating
Lumomma 4 months 2 4.5
5 / 5 Share
July 2, 2026

We recently started working with Indian Logistics Services, and our experience has been excellent so far. Their team is highly supportive, responsive, and professional. They are always ready to assist and ensure smooth operations. Looking forward to a long and successful partnership with them.

Store Using app Total reviews Average rating
POLORIZER 7 days 2 5.0

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