ILS: Indian Logistics Services for Shopify

ILS: Indian Logistics Services

Ship, track & manage returns. All in one order mgmt...

Rating

4.9

feedback

77

Reviews

chart

#1,315

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    17%
  • Less than a year
    58%
  • More than a year
    23%

Reviews Summary

The reviews for the Indian Logistics Services app are overwhelmingly positive, with users praising the excellent customer support, ease of use, seamless integration with courier partners, and value for money. Many users highlighted the responsiveness of the support team, particularly mentioning individuals like Chirag, Chetna, and others who provided quick resolutions to issues and personalized assistance. The app's user-friendly interface, efficient shipment management, and real-time tracking capabilities were also commended. However, a few users mentioned minor issues such as delayed delivery status updates and basic features like NDR needing improvement. Overall, the app is highly recommended for businesses looking for reliable logistics solutions on Shopify.

Highlights

Excellent customer support and responsiveness
User-friendly interface and ease of use
Seamless integration with courier partners
Value for money and efficient shipment management
Minor issues like delayed updates and basic features needing improvement

Rating Breakdown

  • 5
    95% (73 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 91% (70)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

We have been using Indian Logistic services for a long time with multiple logistics solutions, and our overall experience has been very good. Special thanks to Chirag, who has consistently helped us resolve all our issues promptly and efficiently. Whenever any problem arises, Chirag and the support team respond quickly and ensure smooth operations without delays. We truly appreciate the excellent customer support and reliable service. Keep up the great work!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

The experience has been excellent. The platform offers powerful features that are extremely easy to use, and the support team is very responsive and helpful. Considering the pricing, the range of functions provided is unmatched—no other software in this segment comes close. Highly recommended for businesses looking for value and reliability.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

This is one of the best solution as a true logistics app that you can seamlessly use with bluedart. before this I had to do a log of manual tasks and fill the excel and upload it to bluedart to generate the labels. since the order volume has increased this app is a true gem. now I am shipping my orders seamlessly and generating labels in no time. Thankyou ILS and their in person support is really amazing never experienced this kind of support and customizations that they have done for our business is truely amazing. I wish I could expand my business even more by using this app. Thankyou so much ILS truely recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Using app

Over 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 5, 2026

Good customer support.

Using app

20 days

Total reviews

3

Average rating

2.3

All reviews

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