ILS: Indian Logistics Services for Shopify

ILS: Indian Logistics Services

Ship, track & manage returns. All in one order mgmt...

Rating

4.9

feedback

76

Reviews

chart

#1,297

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    17%
  • Less than a year
    58%
  • More than a year
    24%

Reviews Summary

The Indian Logistics Services app has received overwhelmingly positive reviews from users. Customers appreciate the user-friendly interface, seamless integration with courier partners like Bluedart, and the efficient shipment management features. The customer support team, especially individuals like Chirag and Chetna, has been highlighted for their quick responses and helpful assistance in resolving issues. Users also praise the app for its value for money, reliability, and continuous improvements. However, there are a few mentions of minor issues like delayed delivery status updates and basic features like NDR needing improvement. Overall, the app is highly recommended for businesses looking for a reliable logistics solution with excellent customer support.

Highlights

Positive user experience and ease of use
Efficient shipment management and integration with courier partners
Highly responsive and helpful customer support
Value for money and continuous improvements
Minor issues like delayed delivery status updates and basic features needing improvement

Rating Breakdown

  • 5
    95% (72 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 91% (69)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

We have been using Indian Logistic services for a long time with multiple logistics solutions, and our overall experience has been very good. Special thanks to Chirag, who has consistently helped us resolve all our issues promptly and efficiently. Whenever any problem arises, Chirag and the support team respond quickly and ensure smooth operations without delays. We truly appreciate the excellent customer support and reliable service. Keep up the great work!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

The experience has been excellent. The platform offers powerful features that are extremely easy to use, and the support team is very responsive and helpful. Considering the pricing, the range of functions provided is unmatched—no other software in this segment comes close. Highly recommended for businesses looking for value and reliability.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

This is one of the best solution as a true logistics app that you can seamlessly use with bluedart. before this I had to do a log of manual tasks and fill the excel and upload it to bluedart to generate the labels. since the order volume has increased this app is a true gem. now I am shipping my orders seamlessly and generating labels in no time. Thankyou ILS and their in person support is really amazing never experienced this kind of support and customizations that they have done for our business is truely amazing. I wish I could expand my business even more by using this app. Thankyou so much ILS truely recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Using app

Over 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 5, 2026

Good customer support.

Using app

20 days

Total reviews

3

Average rating

2.3

All reviews

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