Delivery Boy for Shopify

Delivery Boy

Seamless delivery management with live tracking and updates

View on App Store

Rating

1.3

feedback

3

Reviews

chart

#13,309

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite polarized, with one-star ratings highlighting issues such as incomplete features, poor support, and lack of smooth functionality. Customers have expressed frustration with the app's performance and the unhelpful troubleshooting guides. On the other hand, a five-star review praises the superb customer support and professionalism of the staff, expressing optimism for future developments of the app. Overall, the app seems to have potential but is currently facing challenges in terms of functionality and support.

Highlights

Incomplete features and poor support
Lack of smooth functionality
Superb customer support and professionalism
Potential for future developments
Challenges in functionality and support

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 12, 2024

One of the worst apps on shopify. The app itself is incomplete, missing some crucial features without which the app is useless. Support is horrible, they have no clue as to what they are talking about. Their main goal is to tell customers that the feature that u need is customization and for this you have to pay us.. I dont know why shopify is allowing such apps in their marketplace

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

Feb. 17, 2021

This plugin does not work as smooth as the youtube videos suggest. Troubleshooting guide is extremely vague. We have spent almost 5 hours trying to add drivers. Several e-mails sent and tickets created asking for help. Customer service is next to non. Would not recommend as it is not reliable for what your business needs.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, As we could guess, the issue is in the unique code, you might have proceeded with "continue with our server" option : http://prntscr.com/zykvid this is why the delivery boy cannot access the app. You need to add your unique code that we provide in the app, then you can have the delivery boy access the app. As "continue with our server" option is only for the demo purpose. Do reply on the support emails, so we can get this sorted very soon. Regards, Team Webkul

5 / 5 Share

Jan. 7, 2021

Superb customer support, highly professional staff, app is not that yet develop but its on its way!, looking forward for a much more develop deliveryboy app! excited on how it goes.

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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