All reviews

Rating Breakdown

  • 5
    82% (49 ratings)
  • 4
    8% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    7% (4 ratings)

Reviews with Text

  • 98% (59)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2022

Easy-to-set-up application, completely understandable setting options, the development team quickly solved the problem I got stuck in! Thanks

Using app

2 days

Total reviews

22

Average rating

5.0

1 / 5 Share

Dec. 2, 2022

We receive some order without delivery date and information about the time slot. I contacted the support but there are no solutions for this problem. And let's be honest. Why should you use this app if the MOST IMPORTANT thing does not work? I am sorry, but I can't recommend this app.

Using app

3 months

Total reviews

11

Average rating

4.3

2 / 5 Share

Nov. 22, 2022

I am giving this app 2 stars because it clearly needs some improvement. I have downloaded other apps from this developer and they worked perfectly! But this one has some issues with express checkout, and PayPal checkout...the most frustrating thing about all was that A LOT of orders were received without pickup or delivery date or time. I contacted support (which is good!) but I feel that their solutions were not solutions, they were just suggestions that in the end did not help to fix the issues that the app was having. It may have worked for other stores but for mine (a flower shop) didn't work at all. Mageworx, I am so sorry! This review comes from a person that hates to leave bad reviews but in this case, in order for the app to work perfectly I need to speak out about these issues.

Using app

About 1 month

Total reviews

1

Average rating

2.0

1 / 5 Share

Sept. 22, 2022

Unfortunately this app never worked well on my store. I had all kinds of issues, like my checkout button being grayed out, pickup times not saving when customers selected them. I contacted support multiple times and they didn't offer any help other than telling me "your code isn't correct." As someone who doesn't know how to code, this was entirely unhelpful. Honestly this is some of the worst customer support I have seen with any app on Shopify.

Using app

16 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 31, 2022

Just what I was looking for, works perfectly, easy to set up. Support is fast, accurate and very kind.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

This app is perfect! I love everything about it! I only wish it would have an autocreate for time slots by setting start time and end time and interval inbetween instead of having to set each time slot manually.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

Really helpful support when migrating from our existing theme to a new one. Thanks for helping so quickly!

Using app

Over 2 years

Total reviews

10

Average rating

5.0

1 / 5 Share

June 14, 2022

Doesn't seem to work no matter what I try and there's no help documents to diagnose the issue. :( Sad because this app is exactly what I've been needing, just a shame shopify does not have this functionality already built in,

Using app

13 days

Total reviews

5

Average rating

3.4

Developer Reply

Hello, Thank you for your feedback. We are sorry for the inconvenience you've faced with. The app may not work after the activation if the theme is highly customized or there is an external code that conflicts with our code. We offer free installation/configuration services for such cases and created a ticket on your behalf. Please check the [email protected] email. Looking forward to hearing from you.

5 / 5 Share

May 9, 2022

The support is very responsive and I would strongly recommend it based on my experience. I will definitely consider other apps from this developer.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Great App! Helps us a lot to provide an option for delivery. Also great customer service. Very fast and accurate help =)

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 29, 2021

We have been using this app for about a year and it has been a wonderful addition to our online shop! Easy to customize and the support team is very responsive and helpful. Thank you!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

April 4, 2021

This app is amazing, I was actually able to easily change some of the text and have been using it for 2 years now to schedule curb side pick-ups and it's prefect! This year I had a moment of panic when I realized that the app no longer worked with my paid theme (on the day before I was launching for the season). The developer was amazing and able to change some lines of code to make it work for me within a couple hours and save my launch for the season!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Works really well, looks great and easy to use. Tried others, came back twice to this app. Thank you for your support too! (Would be nice to have the Google Calendar sync operational, and be able to filter on the order listing).

Store

GrazeMe

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2020

I think this is a very easy to use application! First time user of Shopify, and everything is pretty clear to me.

Using app

11 days

Total reviews

3

Average rating

5.0

2 / 5 Share

June 1, 2020

App works ok. I was able to install and update user notification and my notification. However, we sometimes enter orders from the back end and this app does not allow us to set a delivery date for orders that are entered by by staff so unfortunately, we will have to uninstall and find a better solution.

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you for taking the time to leave your feedback. We are sorry the app wasn't able to meet all your requirements. But we are constantly working on its improvement and note all the clients' queries. We'll think of extending functionality in further app versions. Have a great day!

5 / 5 Share

May 31, 2020

Great app with excellent service! Had experienced a few initial issues on my site but it was quickly rectified by the tech team.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!

4 / 5 Share

May 20, 2020

The app seems to work well. I used the code provided to ensure that the delivery date is included in the notification email sent to customers. It doesn't get five stars though, because it does not allow changing the date format and Americans really do need to understand that they are not the biggest part of the world, and the way they use date formatting is at odds with the vast majority of us. It wouldn't have taken a lot of coding to allow us to choose a dd/mm/yy format.

Using app

37 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Hello, Thank you for this feedback! We are planning to add the setting to set the date format soon. Our team can try to change the date format of the delivery date directly for your store now. Just drop us a line and our team will be happy to assist. Have a wonderful day.

5 / 5 Share

May 17, 2020

Wonderful App! Super simple and easy to use. A good start for new shops. However, 1 of the function will be good to have but was not available e.g. 1) Next day delivery Cut Off Time was not available. Only same day is available. As we are in Singapore and the delivery is quicker. May not apply for other countries. So dosen't really matter for most of you guys tbh. The rest of the app was god given simple. Hence highly recommended to use. 5 STAR!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We appreciate it. Currently the cutoff time disables the next available delivery date. I.e. if you set the processing period to 0 (you can ship the orders the same day), then the cutoff time will disable the current day. If you set the processing period to 1 (you need 1 day to process your orders and you ship the orders the next day), then the cutoff time will disable the next day. Feel free to get back to us if you have any questions. We will be happy to assist. Have a great weekend.

5 / 5 Share

May 3, 2020

Highly recommended to use the app. Fast and great support from team when needed help as we are using custom theme. Thanks for the assistance once again Dmitry and Angelika!

Store

Frozt

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for this great feedback! Feel free to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

June 3, 2020

Hey awesome app! We're using it for our bakery and people love it. Real easy to manage on the site. Thanks,

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.