All reviews

Rating Breakdown

  • 5
    83% (52 ratings)
  • 4
    8% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    6% (4 ratings)

Reviews with Text

  • 94% (59)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2023

The app works like a charm! Easily customizable, mostly fool-proof, quick setup. When I had an issue with a missing feature, I contacted support who created a custom code for my store. Thanks a lot!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

More than met our expectations. every silly little problem we through at it, the app already had a solution. zero complaints

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

Thank you for this app, it works very well. I was able to set custom delivery and pickup dates and assign very specific time frames to them. I like how many additional options there are, like quantity for a specific time frame or prep time. Adding custom delivery locations and checking zip codes also work flawlessly. The support staff was very quick and friendly in helping me resolve a small issue I was having. Special thanks to Maggie and Angie, in chronological order. They were really friendly and knowledgeable. Overall, I highly recommend this app for store owners who need custom delivery and pickup rules. Thanks again! :)

Using app

1 day

Total reviews

3

Average rating

5.0

4 / 5 Share

April 26, 2023

App is pretty good. We've had issues with orders coming in without dates/pickup times and it took a bit too long to get it fixed. It was mostly due to bad communication. Ask for Angie to help you because she seems to understand exactly what you're saying/asking for help on. Now that I see the reviews, I don't understand why it was so hard for some of the tech team to understand since many others have the exact same issue. You should really integrate the app to work with the shoppay and require phone numbers for orders. Bakeries, florists etc., need this important info if an order is not picked up or you need to communicate with the client (email isn't fast enough - especially when you're closing and their order isn't picked up). TIPS: if you have issues with orders coming through on dates you are closed - you have to have it loaded and then do a blackout date load for every day you're closed. So if you're closed Sat/Sun..you must black out every Sat/Sun. I had to learn this the hard way. Also don't have pre-selected date on as orders will be able to slip through without dates/pick up times. With it off, it will at least prompt a date required notice. It gets the job done for what I need and the website is producing well. Cheers to Maggie and Angie - thank you for great customer service recently. Much appreciated.

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 19, 2022

Easy-to-set-up application, completely understandable setting options, the development team quickly solved the problem I got stuck in! Thanks

Using app

2 days

Total reviews

23

Average rating

5.0

1 / 5 Share

Dec. 2, 2022

We receive some order without delivery date and information about the time slot. I contacted the support but there are no solutions for this problem. And let's be honest. Why should you use this app if the MOST IMPORTANT thing does not work? I am sorry, but I can't recommend this app.

Using app

3 months

Total reviews

11

Average rating

4.3

2 / 5 Share

Nov. 22, 2022

I am giving this app 2 stars because it clearly needs some improvement. I have downloaded other apps from this developer and they worked perfectly! But this one has some issues with express checkout, and PayPal checkout...the most frustrating thing about all was that A LOT of orders were received without pickup or delivery date or time. I contacted support (which is good!) but I feel that their solutions were not solutions, they were just suggestions that in the end did not help to fix the issues that the app was having. It may have worked for other stores but for mine (a flower shop) didn't work at all. Mageworx, I am so sorry! This review comes from a person that hates to leave bad reviews but in this case, in order for the app to work perfectly I need to speak out about these issues.

Using app

About 1 month

Total reviews

1

Average rating

2.0

1 / 5 Share

Sept. 22, 2022

Unfortunately this app never worked well on my store. I had all kinds of issues, like my checkout button being grayed out, pickup times not saving when customers selected them. I contacted support multiple times and they didn't offer any help other than telling me "your code isn't correct." As someone who doesn't know how to code, this was entirely unhelpful. Honestly this is some of the worst customer support I have seen with any app on Shopify.

Using app

16 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 11, 2022

This app is perfect! I love everything about it! I only wish it would have an autocreate for time slots by setting start time and end time and interval inbetween instead of having to set each time slot manually.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

Really helpful support when migrating from our existing theme to a new one. Thanks for helping so quickly!

Using app

Over 2 years

Total reviews

10

Average rating

5.0

1 / 5 Share

June 14, 2022

Doesn't seem to work no matter what I try and there's no help documents to diagnose the issue. :( Sad because this app is exactly what I've been needing, just a shame shopify does not have this functionality already built in,

Using app

13 days

Total reviews

5

Average rating

3.4

Developer Reply

Hello, Thank you for your feedback. We are sorry for the inconvenience you've faced with. The app may not work after the activation if the theme is highly customized or there is an external code that conflicts with our code. We offer free installation/configuration services for such cases and created a ticket on your behalf. Please check the [email protected] email. Looking forward to hearing from you.

5 / 5 Share

May 9, 2022

The support is very responsive and I would strongly recommend it based on my experience. I will definitely consider other apps from this developer.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Great App! Helps us a lot to provide an option for delivery. Also great customer service. Very fast and accurate help =)

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 29, 2021

We have been using this app for about a year and it has been a wonderful addition to our online shop! Easy to customize and the support team is very responsive and helpful. Thank you!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

April 4, 2021

This app is amazing, I was actually able to easily change some of the text and have been using it for 2 years now to schedule curb side pick-ups and it's prefect! This year I had a moment of panic when I realized that the app no longer worked with my paid theme (on the day before I was launching for the season). The developer was amazing and able to change some lines of code to make it work for me within a couple hours and save my launch for the season!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

I think this is a very easy to use application! First time user of Shopify, and everything is pretty clear to me.

Using app

11 days

Total reviews

4

Average rating

5.0

2 / 5 Share

June 1, 2020

App works ok. I was able to install and update user notification and my notification. However, we sometimes enter orders from the back end and this app does not allow us to set a delivery date for orders that are entered by by staff so unfortunately, we will have to uninstall and find a better solution.

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you for taking the time to leave your feedback. We are sorry the app wasn't able to meet all your requirements. But we are constantly working on its improvement and note all the clients' queries. We'll think of extending functionality in further app versions. Have a great day!

5 / 5 Share

May 31, 2020

Great app with excellent service! Had experienced a few initial issues on my site but it was quickly rectified by the tech team.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!

5 / 5 Share

May 27, 2020

A great app! I run an online floral store so this date picker works great for my store. It looks wonderful and is easy to use.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. We are glad our app was able to meet your expectations! Have a great day!

4 / 5 Share

May 20, 2020

The app seems to work well. I used the code provided to ensure that the delivery date is included in the notification email sent to customers. It doesn't get five stars though, because it does not allow changing the date format and Americans really do need to understand that they are not the biggest part of the world, and the way they use date formatting is at odds with the vast majority of us. It wouldn't have taken a lot of coding to allow us to choose a dd/mm/yy format.

Using app

37 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Hello, Thank you for this feedback! We are planning to add the setting to set the date format soon. Our team can try to change the date format of the delivery date directly for your store now. Just drop us a line and our team will be happy to assist. Have a wonderful day.