Rating

4.9

feedback

223

Reviews

chart

#407

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    24%
  • Less than a year
    43%
  • More than a year
    22%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the helpfulness of the support team, mentioning specific team members like Ben, Joyce, Vincent, and Anna who provided exceptional assistance. Customers appreciated the affordability of the app, its user-friendly features, and the ability to customize delivery options for their businesses. The app was described as easy to use, efficient, and essential for managing orders and improving the overall shopping experience for customers. However, there was one 3-star review that mentioned limitations in features and led to the uninstallation of the app.

Highlights

Excellent customer service and quick response times
Affordable and user-friendly features
Customizable delivery options
Efficient and essential for managing orders
Limitations in features mentioned in one review

Rating Breakdown

  • 5
    91% (203 ratings)
  • 4
    5% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2025

Great customer service when needing help and live chat

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback on DingDoong: Pickup, Local Delivery Date app! 😊 We’re so glad to hear that our customer service and live chat support were helpful to you. If you need anything else, don’t hesitate to reach out! πŸ’–πŸššπŸ’¬

5 / 5 Share

April 11, 2025

Amazing team! The app is both simple and complex as you can define several things, but the support is fantastic. I recommend scheduling a call so they can help with your setup.

Store

MyNata

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing review of DingDoong: Pickup, Local Delivery Date app! 🌟 We're so glad to hear that you found the app both flexible and easy to use. 😊 It's great to know that our support team was able to assist you with the setup β€” we love making things as smooth as possible for you! Thanks for the recommendation, and we truly appreciate your trust in DingDoong! πŸ’–πŸ“¦πŸ™Œ

5 / 5 Share

April 16, 2025

The customer service is top-notch and the help is straight-forward and efficient! So happy I chose to use D:

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the awesome review of DingDoong: Pickup, Local Delivery Date app! πŸŽ‰ We're so happy to hear it was easy for you to set up, especially compared to other apps. 😊 Glad our chat support could help you quickly offer local delivery for just the right products β€” and at a better price too! πŸ’Έ Your love and support mean the world to us. Thanks for choosing DingDoong! πŸ’–πŸšš

5 / 5 Share

April 3, 2025

Ben was very helpful and resolved all of my issues with great service

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review of DingDoong: Pickup, Local Delivery Date app! 😊 We're thrilled to hear that Ben was able to resolve all your issues with great service. He’ll be happy to know he made a positive impact! If you ever need anything else, our team is always here to help. πŸš€πŸ’™

5 / 5 Share

March 31, 2025

worth every penny! thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback on DingDoong: Pickup, Local Delivery Date app! 😊 We're thrilled to hear you feel it's worth every penny! Your support means a lot to us, and we're happy to be part of your business journey. If you ever need anything, we're always here to help! πŸš€πŸ’™

All reviews

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