D: Local Delivery Date, Pickup
The ultimate local delivery and store pickup date picker
Rating
4.8
feedback
199
chart
#552
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
7%
-
Less than a month
20%
-
Less than a year
47%
-
More than a year
24%
Reviews Summary
The reviews for the DingDoong app highlight exceptional customer service as a key strength. Customers consistently praise the support team for being knowledgeable, patient, efficient, and responsive. Many reviewers mention specific team members who provided outstanding assistance, such as Samuel, Tracy, Anna, and Joy. The app is commended for its helpful features, ease of use, and ability to enhance the overall shopping experience for customers. However, there are a few mentions of the app being limited in features compared to other similar apps, leading to some users uninstalling it in favor of alternatives. Overall, the positive feedback emphasizes the app's utility for managing orders, setting delivery schedules, and improving operational efficiency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 18, 2024
I have only just started using it today, so this is about their online service which was very good - they helped me get it set up and responded quickly to the messages. I'm adding this app to Shopify to allow myself to control delivery times and dates for my floristry business.
Dec. 11, 2024
Been using for about a week now. Good features based on what our shop needs, compared to all other apps, especially considering that it's free for now. Customer service was super prompt to assist with initial setup and very friendly.
Thank you for your awesome review! 🌟 We're thrilled to hear that the DingDoong: Local Delivery Date, Pickup app is a great fit for your shop. It's fantastic to know that the customer service team was prompt and friendly in helping you get set up! 😊 We appreciate your feedback and are excited to continue supporting you! 🚚
Dec. 3, 2024
Great customer service
Thank you for your kind words! We’re so glad to hear that you had a great experience with DingDoong: Delivery Date & Pickup app’s customer service. If you need any more help, feel free to reach out. 😊
Nov. 29, 2024
Amazing service and super fast respond.
Thank you so much for your kind feedback! 😊 We're so glad to hear you had an amazing experience with the Delivery Date & Pickup app and that our response time was super fast. 🚀 If you need anything else, we're always here to help! 💙✨
Nov. 17, 2024
Very efficient support !
Thank you for the great review! 😊 We're so happy to hear that you had an efficient support experience with DingDoong: Delivery Date. We’re always here to assist you and ensure everything runs smoothly. If you ever need anything else, don’t hesitate to reach out! Thanks again for choosing DingDoong: Delivery Date! 🙌
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