Rating

4.9

feedback

239

Reviews

chart

#1,639

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    21%
  • Less than a month
    31%
  • Less than a year
    30%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team. Customers repeatedly mention the quick response times, helpful guidance, and willingness of the support team to go above and beyond to resolve issues. The app itself is also highly regarded for its functionality, ease of use, and customization options. Users appreciate the seamless integration, intuitive interface, and specific features like delivery date pickers and live chat support. Overall, the positive themes in the reviews highlight the outstanding customer service, user-friendly app interface, and the app's ability to meet specific business needs effectively.

Highlights

Exceptional customer support with quick response times and helpful guidance
User-friendly app interface and seamless integration
Customization options and specific features like delivery date pickers
App's ability to meet specific business needs effectively
Positive feedback on the intuitive interface and willingness of the support team to go above and beyond

Rating Breakdown

  • 5
    93% (223 ratings)
  • 4
    4% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 91% (217)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 19, 2026

I find it a bit hard to navigate, but the support is excellent.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

March 17, 2026

excellent very patient and helped me fix everything.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for the wonderful feedback! 🙌 We’re really glad our team was patient and able to help you fix everything. That’s exactly the kind of support we strive to provide. If you ever need anything else, we’re always here for you! 🚀

5 / 5 Share

March 2, 2026

Incredible Support & Easy Setup! I just added DingDoong to my shopify store and I’m thoroughly impressed. Installation was smooth, but I needed some help customizing the widget to match my theme. They have a 24/7 support team and was absolutely outstanding—fast, patient, and they resolved my issue immediately via chat. Cam was above & beyond, It’s rare to find such dedicated support. Once again, thank you so much Cam!!! The app is intuitive and works perfectly for local pickup and delivery scheduling. Highly recommend!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing and detailed review! 😊🌟 We’re really happy to hear the installation went smoothly and that DingDoong: Local Delivery Date Picker is working perfectly for your local pickup and delivery scheduling. It’s great to know the widget customization was sorted out quickly as well 💙 Cam will be very happy to hear your kind words. Providing fast, patient, and dedicated support is exactly what our team strives for. Your recommendation truly means a lot to us. Thanks again for choosing DingDoong: Local Delivery Date Picker. We’re always here if you need any help! 🙌🚀

5 / 5 Share

Feb. 27, 2026

Customer support is amazing. So helpful even though I am not technical in any way and guided me through what i needed. So grateful to have this support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the lovely feedback! 😊🌟 We are really happy to hear that the support team could guide you step by step and make everything clear, even if you are not technical. That is exactly the experience we want every user of DingDoong: Local Delivery Date Picker to have 💙 Your kind words truly mean a lot to us. Thanks again for choosing DingDoong: Local Delivery Date Picker, and we are always here if you need any help! 🙌🚀

5 / 5 Share

Feb. 26, 2026

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing 5‑star rating! ⭐️ We truly appreciate your support and are so happy you’re having a great experience. If there’s ever anything you need, we’re always here and ready to help! 🚀

All reviews

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