D: Local Delivery Date Picker
Manage fresh goods pickup and delivery date and time
Rating
4.9
feedback
264
chart
#1,542
All reviews
Review RSS Feed
Jan. 13, 2023
i would gladly give it a high review. but when i use the app. it actually a paid version and not the free? something is fishy with this. same minute when i installed the app. i got notification that i paid the app. not a trial version. i even deleted the app within the hour too. i can't trust this team. where's my refund. update: i have received their email and sent the refund immediately. i want to suggest them to start it at the free trial instead of the paid options on the approval. on testing apps. website app tests in shopify are all free that's why i approved it without reading. just edit the options for easy trial for all. thanks
Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your review of the payment issue, and we believe this is just confusing when you choose the plan. Our app does have a free plan for you to use it for free and explore the app. And the charge will not be active if you do not confirm it with Shopify, uninstall it also will cancel the plan so please rest assured that you will not be charged for this. We would love to invite you to install our app again with the free plan to know what benefit the app can bring you, and let us have to chance to support you with any concerns you have. We also have sent you an email to explain the detail of the situation, please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
Dec. 7, 2022
It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price! Works very well to define delivery dates and times , streamlines internal operations well! We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!
Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
Dec. 6, 2022
The app seems to be promising, their customer service team is pretty fast, friendly, and very helpful.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Dec. 2, 2022
Die App ist Perfekt, Da wir auch Spielzeug haben was nicht Gleich Lieferbar ist sondern erst nach 3 Tagen, das kann man dort Einstelen. Und die Mit Arbeiter Antworten bei Fragen sehr schnell. einfach super
Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr zu hören, dass Sie Ihre Erfahrung mit unserer App genießen. Bitte lassen Sie uns wissen, wenn wir Ihnen weiterhelfen können, und vielen Dank, dass Sie sich die Zeit genommen haben, uns diese super nette Bewertung zu hinterlassen.💗💗💗
Nov. 28, 2022
Great app. We had some problems with the configuration, but the support and service was more than awesome and helped us super fast. Rare to come across this great service!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Nov. 22, 2022
Faced some issues with the app sync but Anna and her team was very helpful in guiding me thru step by step to resolve them. Also one of the most practical and user friendly Delivery Scheduling apps I could find after a long search
Using app
About 5 hours
Total reviews
3
Average rating
5.0
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Nov. 14, 2022
The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Oct. 27, 2022
The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Nov. 9, 2024
他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。 分からない設定があっても解決までのサポートがチャット形式で迅速に回答してくれます。
このような素晴らしいレビューを残していただきありがとうございます！ 私たちのアプリとサポートチームを気に入っていただけたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューで確認されているように、私たちは私たちの優れたサービスに誇りを持っています. フィードバックをお寄せいただきありがとうございます。
Sept. 16, 2022
Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Sept. 14, 2022
Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!
Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
Sept. 13, 2022
Rosie was so helpful when my website was having issues installing. Rosie and her team worked hard to find the issue and quickly resolved it so I could get stuck into setting up the app on my website. Thank you again Rosie for your help and amazing customer service :)
Woww! 🔥🔥 That’s so great to hear your feedback. We made sure that Rosie got the recognition she deserved. She was very happy to read your review. Hope to see you again! 🥰
Sept. 12, 2022
just starting to use this apps, seems like user friendly, dont need to use google api key, its link to our calendar. helpdesk was very helpful. for me it was good enough
Lots of love and Thank you 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Sept. 7, 2022
INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!
Sept. 6, 2022
Problem solved immediately! He has a high level of understanding of shared issues and communicates smoothly.
Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌 Best wishes, The Omega support team
Sept. 5, 2022
Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.
Using app
19 minutes
Total reviews
3
Average rating
5.0
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Anna
March 18, 2024
We have been using this app for a while now and while it may take some time to figure out, the help centre team is responsive and are able to provide helpful assistance.
Thank you so much for your review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this review.
Aug. 28, 2022
The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!
Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊
Aug. 24, 2022
Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it
Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Anna
Aug. 23, 2022
I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come! Cheers from Anna!