All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    4% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 91% (218)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2022

amazing support team, with the assistance from Anna :) great delivery app with great functionalities! they even went the extra mile to ensure our needs are met. definitely a dedicated bunch to the apps that they create. well recommended!

Using app

7 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your kind words 💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, that Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.

5 / 5 Share

Aug. 10, 2022

Great app that will help streamline our fulfilment. Speedy support from the dev team who fixed an issue we had on the spot.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Aug. 4, 2022

this app is exactly what my client needs for his restaurant. the developers were very helpful and smart. thank you Anna!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰 Best, Anna

5 / 5 Share

Sept. 17, 2022

Great app functionality and the appearance is great. Customer service team is there to help you for anything you need. It is a better app than the other apps out there.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Awesome! 🥰 🥰🥰 Thanks so much for the positive review and for recommending us! 🌟 Much appreciated, The Omega support team

5 / 5 Share

July 14, 2022

Great app for letting our customers select delivery date for our flower delivery service. Looks great on our site, simple to use, many options to suit any requirements and is fast loading. Support is fantastic, Anna is lovely, kind and very helpful. Highly recommended!

Using app

1 day

Total reviews

52

Average rating

3.8

Developer Reply

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our app and services so far! We're always striving to top your expectations and love the feedback! Thanks, _Cheers from Anna_

5 / 5 Share

July 13, 2022

I used this app to help me program calendar for specific products, found it a bit tricky to use and had an extremely mixed experience with their support team, however Anna was super helpful and sorted the issue immediately, thanks to her my calendar is working properly

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review. We're thrilled to hear you're enjoying our DingDoong: Delivery + Pickup app. Anna is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Anna, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega DingDoong: Delivery + Pickup

5 / 5 Share

July 11, 2022

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

July 5, 2022

excellent support from the folk at DingDong. Answered my question in a few minutes and then altered the app settings so that it now works really well for me. Good Work Folks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Yayy, you are such a sweet peach 🍑 Thanks a lot for kind words to Omega’s Team. Can’t wait to have another chance to support you in the near future. ❤️🙆‍♀️

5 / 5 Share

June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

5 / 5 Share

June 22, 2022

Haven't launched the store yet. Still working out some details, but for a local business that delivers, I think this app is going to be really helpful. Also get quick responses from the support team via the chat function. Anna has been great helping me get the functionality to work the way I want on the product pages. Great support. It is working great now!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the review! 🌟 Cheers, Anna

5 / 5 Share

June 13, 2022

This is a brilliant app that comes with an exceptional support team who will work with you to make sure everything's workings perfectly!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, The Omega Support team

5 / 5 Share

June 6, 2022

The app works great. We have had a few teething problems but Anna and the team have been really quick to resolve the issues.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We are amazed by your kind words.😍 We appreciate the time you took to write such a nice review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻 Best, Anna

5 / 5 Share

May 25, 2022

After spending so much time searching and trying various "calendar apps", eventually we found DingDoong delivery + pick up. The app is easy to use, and they have excellent and quick service, Anna and Minh were very polite and patient with us, and help us embed the app in our website exactly the way we needed. We highly recommend this app to everyone, don't waste your time on looking for other calendar apps. You won't be disappointed with this one.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻 Cheers from Anna and Minh!

5 / 5 Share

April 22, 2022

Great customer support! Patient and very detailed. Thank you Anna for solving my technical issues. I would highly recommend this app. Fill with features and UI is intuitive.

Store

Bulbul

Using app

1 day

Total reviews

4

Average rating

4.5

Developer Reply

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Anna

5 / 5 Share

Feb. 11, 2022

wonderful customer service! you can always have fast and accurate response to your problem! love them

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi CHOWBOYFOOD 潮州仔 We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Sept. 5, 2022

Kind and Speedy! Sharing issues was also helpful with excellent comprehension and smooth communication.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi DOUBLE'H ML STORE Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Jan. 24, 2022

great app. takes good care of our delivery schedule needs. great tech support. very friendly and fast. thank you!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Cakes and Memories Bakeshop We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 10, 2022

Recommended this APP to everyone. The support team is responsive, friendly and professional. Hope to see more new useful APPs from Omega in the future.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi EK Floral Studio Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Dec. 16, 2021

I used this app for my business site. This app really simplified my ordering system. Great support from Stella and Loc, very fast response via their live chat, with amazing technical support. They spent quite a long time to fix several technical problem. I am happy to give them 5 stars.

Store

Lubuds

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lubuds Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Nov. 27, 2021

I used omega Delivery date app for my business. Not only it is easy to use but the supporting team is very quick and helpful. They were able to understand the problem in couple of meetings and fixed it by working overtime same day. Really appreciate their hardwork.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi sainathsgrocery, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team