All reviews

Rating Breakdown

  • 5
    90% (171 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2023

Anna was very helpful and provided great customer service with clear communication. Mike from their developer team customised the app as we wish. Thank you team! I highly recommend this app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Jan. 17, 2023

Ding Dong helps us to plan our production and gives the customer more safety and planning certainty. The customer service is very friendly and trys to help you in time. There wasn't a problem which couldn't be solved, even with customization in shopify templates.

Using app

About 1 year

Total reviews

3

Average rating

4.3

Developer Reply

We are extremely happy to hear that you like the app and our support service! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support!

5 / 5 Share

Jan. 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.

5 / 5 Share

Jan. 16, 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Store

Tasmeem

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

What a nice review! โฃ๏ธ ๐Ÿ’• ๐Ÿ’ž Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. ๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰If you need anything at all, just let us know ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ Best, The Omega support team

5 / 5 Share

Jan. 13, 2023

i would gladly give it a high review. but when i use the app. it actually a paid version and not the free? something is fishy with this. same minute when i installed the app. i got notification that i paid the app. not a trial version. i even deleted the app within the hour too. i can't trust this team. where's my refund. update: i have received their email and sent the refund immediately. i want to suggest them to start it at the free trial instead of the paid options on the approval. on testing apps. website app tests in shopify are all free that's why i approved it without reading. just edit the options for easy trial for all. thanks

Using app

27 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your review of the payment issue, and we believe this is just confusing when you choose the plan. Our app does have a free plan for you to use it for free and explore the app. And the charge will not be active if you do not confirm it with Shopify, uninstall it also will cancel the plan so please rest assured that you will not be charged for this. We would love to invite you to install our app again with the free plan to know what benefit the app can bring you, and let us have to chance to support you with any concerns you have. We also have sent you an email to explain the detail of the situation, please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team

5 / 5 Share

Dec. 19, 2022

great experience , and help u as much as possible. it give the convenience of my customer to choose delivery date and time.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

How lovely and sweet you are! ๐ŸŒž Our team is really impressed with the positive things you shared about our app and support service. ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

Dec. 16, 2022

The App is very great and Tracy was so helpful with my questions and answered straight away. I am definitely looking forward to using this app in the future!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Weโ€™re grateful for your feedback. Itโ€™s our pleasure to provide the best possible service to our guests, and weโ€™re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

Dec. 7, 2022

It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price! Works very well to define delivery dates and times , streamlines internal operations well! We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

5 / 5 Share

Dec. 6, 2022

The app seems to be promising, their customer service team is pretty fast, friendly, and very helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Youโ€™ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. Weโ€™re grateful that we had the opportunity to support you.

5 / 5 Share

Dec. 2, 2022

Die App ist Perfekt, Da wir auch Spielzeug haben was nicht Gleich Lieferbar ist sondern erst nach 3 Tagen, das kann man dort Einstelen. Und die Mit Arbeiter Antworten bei Fragen sehr schnell. einfach super

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank fรผr Ihre tolle Bewertung! Wir freuen uns sehr zu hรถren, dass Sie Ihre Erfahrung mit unserer App genieรŸen. Bitte lassen Sie uns wissen, wenn wir Ihnen weiterhelfen kรถnnen, und vielen Dank, dass Sie sich die Zeit genommen haben, uns diese super nette Bewertung zu hinterlassen.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Nov. 28, 2022

Great app. We had some problems with the configuration, but the support and service was more than awesome and helped us super fast. Rare to come across this great service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Nov. 22, 2022

Faced some issues with the app sync but Anna and her team was very helpful in guiding me thru step by step to resolve them. Also one of the most practical and user friendly Delivery Scheduling apps I could find after a long search

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Nov. 14, 2022

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Nov. 7, 2022

Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. Weโ€™ll make sure the entire team received your feedback โ€“ they'll be thrilled to hear your kind words.

5 / 5 Share

Oct. 27, 2022

The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your 5-star review ๐Ÿค—๐Ÿฅฐ! We will share this with our team to let them know to keep up the amazing work ๐ŸŒป ๐ŸŒž

5 / 5 Share

Sept. 19, 2022

ไป–ใฎใ‚ขใƒ—ใƒชใจ็•ฐใชใ‚Šใ€ใƒ‡ใƒ•ใ‚ฉใƒซใƒˆใฎใŠๅฑŠใ‘ๆ—ฅๆ™‚ใฎๆŒ‡ๅฎšใฏใ‚‚ใกใ‚ใ‚“ใ€ๅ•†ๅ“ใ”ใจใซใŠๅฑŠใ‘ๆ—ฅใฎๆœŸ้–“ใ‚’่จญๅฎšใ™ใ‚‹ใ“ใจใ‚‚ๅ‡บๆฅใ‚‹ใจใ“ใ‚ใŒ่‰ฏใ„็‚นใงใ™ใ€‚ใŸใจใˆใฐใ€ๆœŸ้–“้™ๅฎšๅ•†ๅ“ใฎๅ•†ๅ“ใ‚’่ฒฉๅฃฒใ™ใ‚‹ใจใใชใฉใ€ใจใฆใ‚‚ไพฟๅˆฉใงใ™ใ€‚ ใฉใ†ใ—ใฆใ‚‚ๅคšๅฐ‘ใฎไธๅ…ทๅˆใฏๅ‡บใพใ™ใŒใ€ใฏใ˜ใ‚ใฏๅŽŸๅ› ใŒๅˆ†ใ‹ใ‚‰ใšใ„ใใšใพใฃใฆใ„ใพใ—ใŸใŒใ€ใ‚ใใ‚‰ใ‚ใšใ€ๆœ€ๅพŒใพใงไธๅ…ทๅˆใฎๅŽŸๅ› ๆŽขใ—ใ€่งฃๆฑบใพใงใ‚ตใƒใƒผใƒˆใ—ใฆใใ‚Œใพใ—ใŸใ€‚

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

ใ“ใฎใ‚ˆใ†ใช็ด ๆ™ดใ‚‰ใ—ใ„ใƒฌใƒ“ใƒฅใƒผใ‚’ๆฎ‹ใ—ใฆใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™๏ผ ็งใŸใกใฎใ‚ขใƒ—ใƒชใจใ‚ตใƒใƒผใƒˆใƒใƒผใƒ ใ‚’ๆฐ—ใซๅ…ฅใฃใฆใ„ใŸใ ใ‘ใŸใ“ใจใ‚’ๅฌ‰ใ—ใๆ€ใ„ใพใ™ใ€‚ ใ‚ใชใŸใฎๆบ€่ถณใฏ็งใŸใกใฎๅ„ชๅ…ˆไบ‹้ …ใงใ‚ใ‚Šใ€ใ‚ใชใŸใฎใƒฌใƒ“ใƒฅใƒผใง็ขบ่ชใ•ใ‚Œใฆใ„ใ‚‹ใ‚ˆใ†ใซใ€็งใŸใกใฏ็งใŸใกใฎๅ„ชใ‚ŒใŸใ‚ตใƒผใƒ“ใ‚นใซ่ช‡ใ‚Šใ‚’ๆŒใฃใฆใ„ใพใ™. ใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ใŠๅฏ„ใ›ใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€‚

5 / 5 Share

Sept. 16, 2022

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for taking the time to leave us such a fantastic review! Weโ€™re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5 / 5 Share

Sept. 15, 2022

This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Sept. 14, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

5 / 5 Share

Sept. 14, 2022

The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, itโ€™s great to hear that you had a positive experience with Omegaโ€™s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If thereโ€™s anything we can do to serve you further, let us know. Your friends at Omega