DingDoong: Delivery Date
The ultimate local delivery and store pickup date picker
Rating
4.8
feedback
195
chart
#1,982
All reviews
Rating Breakdown
Review RSS Feed
March 14, 2023
This app has a bit of a learning curve if you are not familiar with API's and such, however the support staff and developers at the help desk are amazing! They were very patient with me and troubleshooted the issues I was having until I got it resolved. Highly recommend this app! Great for local deliveries and pick up locations.
We appreciate you sharing the experience you've had with our Dingdoong app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰
Feb. 23, 2023
A very helpful & useful app for all Shopify owners - a must download for owners who are looking to do scheduled delivery/pickup. App was easy to install & many ways to customise to widget too without any additional charge. Best of all - the developers & DingDoong team (big shoutout to Tracy <3) for being so prompt, nice & patient and more importantly so helpful & efficient to solve an issue which I caused. Am really very grateful & it works perfectly, am immediately on their annual plan with no regrets. Thank you once again Tracy & team behind DingDoong for your hard work!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Feb. 22, 2023
Joyce was great in helping us get setup correctly with lots of good advice. Looking forward to utilizing the service.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Feb. 12, 2023
The application works well and the support they give you is spectacular, they really respond very fast and deliver solutions to the specific requirements of your store, highly recommended
We’d like to thank you again for taking the time to write this review of our DingDoong app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
Feb. 1, 2023
Anna has been an absolute star sorting out my issues really quickly and guiding me through, much appreciated, thank-you Anna
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Jan. 31, 2023
Anna was very helpful and provided great customer service with clear communication. Mike from their developer team customised the app as we wish. Thank you team! I highly recommend this app.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Jan. 17, 2023
Ding Dong helps us to plan our production and gives the customer more safety and planning certainty. The customer service is very friendly and trys to help you in time. There wasn't a problem which couldn't be solved, even with customization in shopify templates.
Using app
About 1 year
Total reviews
3
Average rating
4.3
We are extremely happy to hear that you like the app and our support service! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support!
Jan. 17, 2023
Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!
Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.
Jan. 16, 2023
We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰 Best, The Omega support team
Jan. 13, 2023
i would gladly give it a high review. but when i use the app. it actually a paid version and not the free? something is fishy with this. same minute when i installed the app. i got notification that i paid the app. not a trial version. i even deleted the app within the hour too. i can't trust this team. where's my refund. update: i have received their email and sent the refund immediately. i want to suggest them to start it at the free trial instead of the paid options on the approval. on testing apps. website app tests in shopify are all free that's why i approved it without reading. just edit the options for easy trial for all. thanks
Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your review of the payment issue, and we believe this is just confusing when you choose the plan. Our app does have a free plan for you to use it for free and explore the app. And the charge will not be active if you do not confirm it with Shopify, uninstall it also will cancel the plan so please rest assured that you will not be charged for this. We would love to invite you to install our app again with the free plan to know what benefit the app can bring you, and let us have to chance to support you with any concerns you have. We also have sent you an email to explain the detail of the situation, please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
Dec. 19, 2022
great experience , and help u as much as possible. it give the convenience of my customer to choose delivery date and time.
How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Dec. 16, 2022
The App is very great and Tracy was so helpful with my questions and answered straight away. I am definitely looking forward to using this app in the future!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Dec. 7, 2022
It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price! Works very well to define delivery dates and times , streamlines internal operations well! We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!
Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
Dec. 6, 2022
The app seems to be promising, their customer service team is pretty fast, friendly, and very helpful.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Dec. 2, 2022
Die App ist Perfekt, Da wir auch Spielzeug haben was nicht Gleich Lieferbar ist sondern erst nach 3 Tagen, das kann man dort Einstelen. Und die Mit Arbeiter Antworten bei Fragen sehr schnell. einfach super
Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr zu hören, dass Sie Ihre Erfahrung mit unserer App genießen. Bitte lassen Sie uns wissen, wenn wir Ihnen weiterhelfen können, und vielen Dank, dass Sie sich die Zeit genommen haben, uns diese super nette Bewertung zu hinterlassen.💗💗💗
Nov. 28, 2022
Great app. We had some problems with the configuration, but the support and service was more than awesome and helped us super fast. Rare to come across this great service!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Nov. 22, 2022
Faced some issues with the app sync but Anna and her team was very helpful in guiding me thru step by step to resolve them. Also one of the most practical and user friendly Delivery Scheduling apps I could find after a long search
Using app
About 5 hours
Total reviews
3
Average rating
5.0
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Nov. 14, 2022
The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Nov. 7, 2022
Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Oct. 27, 2022
The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞