All reviews

Rating Breakdown

  • 5
    94% (174 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2024

This is a phenomenal app- I use Ding Doong to allow customers to select their delivery date (we are a bakery that offers local delivery), and the widget itself is visually pretty, easy to use, and easy to adjust the settings. But what really separates this app is the top notch customer service- they allow you to chat them 24/7 and always reply within 24 hours max. They have helped me through several issues already, and have been absolutely professional, caring, and helpful. I truly feel valued by them!

Using app

16 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your amazing review of the DD: Pickup Delivery Date Time app! ๐Ÿ˜Š We're thrilled to hear that you find the app phenomenal and that the Ding Doong widget is visually appealing and user-friendly for your bakery's local delivery service. We're also delighted that our customer service team has been able to assist you promptly and professionally. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more feedback or questions, please feel free to reach out. We truly appreciate your support! ๐ŸŒŸ๐Ÿ‘

5 / 5 Share

May 24, 2024

Great, helpful customer service when needed!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you found our customer service great and helpful for the DD: Pickup Delivery Date Time app. ๐Ÿ˜Š๐ŸŒŸ If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help you make the most out of our app! ๐Ÿšš๐Ÿ“…

5 / 5 Share

April 15, 2024

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

๐Ÿ’ผ Thank you for choosing DD: Pickup Delivery Date Time app for your bakery business! ๐Ÿฐ We're thrilled to hear about your positive experience with Tracy. ๐ŸŒŸ We're dedicated to providing excellent assistance to ensure your site is ready to serve your customers seamlessly. Thanks for the kind words! ๐Ÿ’–

5 / 5 Share

March 26, 2024

Packed with features and great customer service. They'll help you set up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our DD: Pickup Delivery Date Time app packed with features and that you're pleased with our customer service! ๐ŸŒŸ Our team is dedicated to providing top-notch support and assisting you every step of the way, including helping with setup. ๐Ÿ’ผ Your satisfaction is our priority, and we're here to ensure you have a smooth experience with our app. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! ๐Ÿš€

5 / 5 Share

March 18, 2024

Great support team

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŽ‰ We're delighted to hear that you've had a fantastic experience with our customer service! At DingDoong, we're dedicated to providing top-notch support to our users. Thank you for choosing our Local Delivery Date app, and we're here to assist you every step of the way. If you have any more questions or need assistance, just let us know. Happy delivering! ๐Ÿš›๐Ÿ“†

5 / 5 Share

March 18, 2024

Store

Hanabee

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your five-star rating! We're thrilled to know you're satisfied with our Local Delivery Date app. At DingDoong, we strive to deliver the best experience possible, and your positive feedback means the world to us. If you ever need further assistance or have any questions, don't hesitate to reach out. Happy deliveries! ๐Ÿšš๐Ÿ“…

5 / 5 Share

March 12, 2024

I own a local flowershop and a flower delivery service and this app has really helped with managing orders. Customer support is also helpful and fast to respond :) Highly recommend

Using app

30 days

Total reviews

4

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for your wonderful review! We're thrilled to hear that DingDoong: Local Delivery Date app has been instrumental in managing orders for your local flower shop and delivery service. ๐Ÿ’ It's fantastic to know that our app has made a positive impact on your business. ๐Ÿšš We're also delighted that you found our customer support helpful and responsive - providing quick assistance is our priority! ๐Ÿค Your recommendation means a lot to us. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way! ๐ŸŒท

5 / 5 Share

Feb. 28, 2024

Vincent was amazing, for the life of me I couldnโ€™t figure out the API hook up, he patiently walked me through it step by step and resolved my issue! Now I can control my deliveries .. thank you great service

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

๐ŸŒŸ Fantastic to hear about your positive experience with Vincent! ๐Ÿš€ We're thrilled that he provided amazing support, patiently guiding you through the API hookup to resolve your issue. It's great to know you can now control your deliveries. If you ever have more questions or need further assistance, Vincent and the team are here for you. Thank you for the kind words! ๐Ÿ˜Š๐ŸŒˆ #AmazingSupport #PatientGuidance #GreatService ๐ŸŒŸ

5 / 5 Share

Feb. 23, 2024

Great app, amazing support.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! ๐ŸŒŸ We're thrilled to hear that you find our app great, and we appreciate your kind words about our support. If you ever have more to share or need assistance, feel free to reach out. Happy using! ๐Ÿ˜Š๐Ÿš€ #GreatApp #AmazingSupport ๐ŸŒ๐Ÿ‘

5 / 5 Share

Aug. 6, 2023

The app is suitable for F&B delivery and pickup and the app developer is very helpful whenever I encountered issues that need to be improved. Hope they can do room bookings as well in near future.

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.๐Ÿ˜ If you need anything at all, just let us know ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ All the best, Joyce

5 / 5 Share

July 17, 2023

Only just signed up with these guys and needed some support and I got a response within less than a minute, really good support!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

Developer Reply

Weโ€™re grateful for your feedback. Itโ€™s our pleasure to provide the best possible service to our guests, and weโ€™re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

June 20, 2023

ใจใฆใ‚‚่‰ฏใ„ใ‚ขใƒ—ใƒชใงใ™ใ€‚ไป–ใซใฏ็„กใ„ๆฉŸ่ƒฝใŒใ‚ใ‚Šใ€ๆ—ฅๆœฌไบบๅ‘ใ‘ใฎใƒ“ใ‚ธใƒใ‚นใซๅฝน็ซ‹ใกใพใ™ใ€‚้•ทๅนดไฝฟใฃใฆใŠใ‚Šใพใ™ใ€‚ไพกๆ ผใŒๅฎ‰ใ„ใ‚ขใƒ—ใƒชใงใ™ใŒใ€ใ‚ตใƒใƒผใƒˆใ‚ปใƒณใ‚ฟใƒผใฏ่ฆชๅˆ‡ใงใƒˆใƒฉใƒ–ใƒซใ‚’่งฃๆฑบใ—ใฆใใ‚Œใพใ™ใ€‚ใ‚ทใƒงใƒƒใƒ”ใƒ•ใ‚กใ‚คใฏใใฎ่‡ช็”ฑๅบฆใ‹ใ‚‰ใ€ใ‚จใƒฉใƒผใŒ่ตทใใ‚„ใ™ใ„ใƒ—ใƒฉใƒƒใƒˆใƒ•ใ‚ฉใƒผใƒ ใ ใจๆ€ใ„ใพใ™ใ€‚ใ ใ‹ใ‚‰ใ“ใใ€่ฆชๅˆ‡ใชใ‚ตใƒใƒผใƒˆใ‚ปใƒณใ‚ฟใƒผใงใ‚ใ‚‹ใ“ใจใฏใ‚ขใƒ—ใƒชใ‚’ไฝฟใ†ไธŠใงใฎๅฟ…่ฆๆกไปถใ ใจๆ€ใ„ใพใ™ใ€‚

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

่ฒด้‡ใชใŠๆ™‚้–“ใ‚’ๅ‰ฒใ„ใฆใƒฌใƒ“ใƒฅใƒผใ‚’ใ”ๆŠ•็จฟใ„ใŸใ ใใพใ—ใฆ่ช ใซใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€‚ ๐Ÿฅฐ ๐Ÿฅฐ๐Ÿฅฐ ใƒฆใƒผใ‚ถใƒผใจใ—ใฆใ”ๅˆฉ็”จใ„ใŸใ ใๅคงๅค‰ๅ…‰ๆ „ใงใ™ใ€‚ไปŠๅพŒใจใ‚‚ใ‚ขใƒ—ใƒชใ‚’ใŠๆฅฝใ—ใฟใ„ใŸใ ใ‘ใ‚Œใฐๅนธใ„ใงใ™ใ€‚ ็งใŸใกใฏใงใใ‚‹้™ใ‚ŠใฎใŠๆ‰‹ไผใ„ใ‚’ใ•ใ›ใฆใ„ใŸใ ใใพใ™ใ€‚ใ„ใคใงใ‚‚ใ”ๅฏพๅฟœใ„ใŸใ—ใพใ™ใ€‚ 5ใคๆ˜Ÿๆœฌๅฝ“ใซใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™! ๐ŸŒŸ

5 / 5 Share

April 14, 2023

The app works well and with a little help we now have it as perfect as it could be for our purpose. Thanks a lot to Diego for the great support and proactive help.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are amazed by your kind words.๐Ÿ˜ We appreciate the time you took to write such a wonderful review! โœจ๐Ÿ”ฅ๐Ÿš€ If you need anything at all, just let us know ๐Ÿป๐Ÿป๐Ÿป

5 / 5 Share

April 7, 2023

We've been searching for a Delivery & Pickup app that allows us to set special rules for some of our products, set delivery cut-off times, and disable certain delivery dates. DingDoong is the only app we saw that suits all our requirements. We also contacted them for help in updating our Order Confirmation email and Order Status page to reflect our customer's chosen delivery date. Anna was so quick to assist us and is very knowledgeable. Highly recommend this app! Thanks again, team!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

March 30, 2023

I recently had the pleasure of experiencing excellent customer. From the moment I reached out to them with my concerns, their team was attentive, professional, and went above and beyond to help me solve all of my problems.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. ๐Ÿฅฐ ๐Ÿฅฐ๐Ÿฅฐ It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5 stars! ๐ŸŒŸ

5 / 5 Share

March 16, 2023

Incredible customer service all around, Great value couldn't be happier with the product, highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for taking some of your time to share these great comments! ๐Ÿฅฐ๐Ÿฅฐ๐ŸฅฐFeel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! ๐Ÿ™Œ

5 / 5 Share

March 15, 2023

Great app, and wonderful service. I needed an app that has options to customise and this team has been very easy to work with.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!

5 / 5 Share

Feb. 23, 2023

A very helpful & useful app for all Shopify owners - a must download for owners who are looking to do scheduled delivery/pickup. App was easy to install & many ways to customise to widget too without any additional charge. Best of all - the developers & DingDoong team (big shoutout to Tracy <3) for being so prompt, nice & patient and more importantly so helpful & efficient to solve an issue which I caused. Am really very grateful & it works perfectly, am immediately on their annual plan with no regrets. Thank you once again Tracy & team behind DingDoong for your hard work!

Store

TOKI

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Feb. 12, 2023

The application works well and the support they give you is spectacular, they really respond very fast and deliver solutions to the specific requirements of your store, highly recommended

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Weโ€™d like to thank you again for taking the time to write this review of our DingDoong app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

5 / 5 Share

Feb. 1, 2023

Anna has been an absolute star sorting out my issues really quickly and guiding me through, much appreciated, thank-you Anna

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.