All reviews

Rating Breakdown

  • 5
    94% (174 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2025

Was having a minor technical issue and the team were so quick and helpful in sorting me out. Definitely would recommend

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Jan. 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.

5 / 5 Share

Jan. 16, 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Store

Tasmeem

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

What a nice review! โฃ๏ธ ๐Ÿ’• ๐Ÿ’ž Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. ๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰If you need anything at all, just let us know ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ Best, The Omega support team

5 / 5 Share

Jan. 13, 2023

i would gladly give it a high review. but when i use the app. it actually a paid version and not the free? something is fishy with this. same minute when i installed the app. i got notification that i paid the app. not a trial version. i even deleted the app within the hour too. i can't trust this team. where's my refund. update: i have received their email and sent the refund immediately. i want to suggest them to start it at the free trial instead of the paid options on the approval. on testing apps. website app tests in shopify are all free that's why i approved it without reading. just edit the options for easy trial for all. thanks

Using app

27 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your review of the payment issue, and we believe this is just confusing when you choose the plan. Our app does have a free plan for you to use it for free and explore the app. And the charge will not be active if you do not confirm it with Shopify, uninstall it also will cancel the plan so please rest assured that you will not be charged for this. We would love to invite you to install our app again with the free plan to know what benefit the app can bring you, and let us have to chance to support you with any concerns you have. We also have sent you an email to explain the detail of the situation, please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team

5 / 5 Share

Dec. 19, 2022

great experience , and help u as much as possible. it give the convenience of my customer to choose delivery date and time.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

How lovely and sweet you are! ๐ŸŒž Our team is really impressed with the positive things you shared about our app and support service. ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

Dec. 7, 2022

It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price! Works very well to define delivery dates and times , streamlines internal operations well! We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

5 / 5 Share

Dec. 6, 2022

The app seems to be promising, their customer service team is pretty fast, friendly, and very helpful.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Youโ€™ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. Weโ€™re grateful that we had the opportunity to support you.

5 / 5 Share

Dec. 2, 2022

Die App ist Perfekt, Da wir auch Spielzeug haben was nicht Gleich Lieferbar ist sondern erst nach 3 Tagen, das kann man dort Einstelen. Und die Mit Arbeiter Antworten bei Fragen sehr schnell. einfach super

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank fรผr Ihre tolle Bewertung! Wir freuen uns sehr zu hรถren, dass Sie Ihre Erfahrung mit unserer App genieรŸen. Bitte lassen Sie uns wissen, wenn wir Ihnen weiterhelfen kรถnnen, und vielen Dank, dass Sie sich die Zeit genommen haben, uns diese super nette Bewertung zu hinterlassen.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Nov. 28, 2022

Great app. We had some problems with the configuration, but the support and service was more than awesome and helped us super fast. Rare to come across this great service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Nov. 22, 2022

Faced some issues with the app sync but Anna and her team was very helpful in guiding me thru step by step to resolve them. Also one of the most practical and user friendly Delivery Scheduling apps I could find after a long search

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Nov. 14, 2022

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Oct. 27, 2022

The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your 5-star review ๐Ÿค—๐Ÿฅฐ! We will share this with our team to let them know to keep up the amazing work ๐ŸŒป ๐ŸŒž

5 / 5 Share

Nov. 9, 2024

ไป–ใฎใ‚ขใƒ—ใƒชใจ็•ฐใชใ‚Šใ€ใƒ‡ใƒ•ใ‚ฉใƒซใƒˆใฎใŠๅฑŠใ‘ๆ—ฅๆ™‚ใฎๆŒ‡ๅฎšใฏใ‚‚ใกใ‚ใ‚“ใ€ๅ•†ๅ“ใ”ใจใซใŠๅฑŠใ‘ๆ—ฅใฎๆœŸ้–“ใ‚’่จญๅฎšใ™ใ‚‹ใ“ใจใ‚‚ๅ‡บๆฅใ‚‹ใจใ“ใ‚ใŒ่‰ฏใ„็‚นใงใ™ใ€‚ใŸใจใˆใฐใ€ๆœŸ้–“้™ๅฎšๅ•†ๅ“ใฎๅ•†ๅ“ใ‚’่ฒฉๅฃฒใ™ใ‚‹ใจใใชใฉใ€ใจใฆใ‚‚ไพฟๅˆฉใงใ™ใ€‚ ๅˆ†ใ‹ใ‚‰ใชใ„่จญๅฎšใŒใ‚ใฃใฆใ‚‚่งฃๆฑบใพใงใฎใ‚ตใƒใƒผใƒˆใŒใƒใƒฃใƒƒใƒˆๅฝขๅผใง่ฟ…้€Ÿใซๅ›ž็ญ”ใ—ใฆใใ‚Œใพใ™ใ€‚

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

ใ“ใฎใ‚ˆใ†ใช็ด ๆ™ดใ‚‰ใ—ใ„ใƒฌใƒ“ใƒฅใƒผใ‚’ๆฎ‹ใ—ใฆใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™๏ผ ็งใŸใกใฎใ‚ขใƒ—ใƒชใจใ‚ตใƒใƒผใƒˆใƒใƒผใƒ ใ‚’ๆฐ—ใซๅ…ฅใฃใฆใ„ใŸใ ใ‘ใŸใ“ใจใ‚’ๅฌ‰ใ—ใๆ€ใ„ใพใ™ใ€‚ ใ‚ใชใŸใฎๆบ€่ถณใฏ็งใŸใกใฎๅ„ชๅ…ˆไบ‹้ …ใงใ‚ใ‚Šใ€ใ‚ใชใŸใฎใƒฌใƒ“ใƒฅใƒผใง็ขบ่ชใ•ใ‚Œใฆใ„ใ‚‹ใ‚ˆใ†ใซใ€็งใŸใกใฏ็งใŸใกใฎๅ„ชใ‚ŒใŸใ‚ตใƒผใƒ“ใ‚นใซ่ช‡ใ‚Šใ‚’ๆŒใฃใฆใ„ใพใ™. ใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ใŠๅฏ„ใ›ใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€‚

5 / 5 Share

Sept. 16, 2022

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thank you for taking the time to leave us such a fantastic review! Weโ€™re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5 / 5 Share

Sept. 14, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

5 / 5 Share

Sept. 13, 2022

Rosie was so helpful when my website was having issues installing. Rosie and her team worked hard to find the issue and quickly resolved it so I could get stuck into setting up the app on my website. Thank you again Rosie for your help and amazing customer service :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Woww! ๐Ÿ”ฅ๐Ÿ”ฅ Thatโ€™s so great to hear your feedback. We made sure that Rosie got the recognition she deserved. She was very happy to read your review. Hope to see you again! ๐Ÿฅฐ

5 / 5 Share

Sept. 12, 2022

just starting to use this apps, seems like user friendly, dont need to use google api key, its link to our calendar. helpdesk was very helpful. for me it was good enough

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Lots of love and Thank you ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

Sept. 7, 2022

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Using app

About 11 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. Weโ€™re glad to hear that our teamโ€™s performance exceeded your expectations, and weโ€™ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!

5 / 5 Share

Sept. 7, 2022

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

Store

Hafla

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Weโ€™re so happy to hear you had a great experience with Omegaโ€™s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. _Cheers from Anna_

5 / 5 Share

Sept. 6, 2022

Problem solved immediately! He has a high level of understanding of shared issues and communicates smoothly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for taking some of your time to share these great comments! ๐Ÿฅฐ๐Ÿฅฐ๐ŸฅฐFeel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! ๐Ÿ™Œ Best wishes, The Omega support team