All reviews

Rating Breakdown

  • 5
    94% (174 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2022

Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. πŸ₯° πŸ₯°πŸ₯° It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Anna

5 / 5 Share

March 18, 2024

We have been using this app for a while now and while it may take some time to figure out, the help centre team is responsive and are able to provide helpful assistance.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this review.

5 / 5 Share

Aug. 28, 2022

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh You’re awesome πŸ’™πŸ’šπŸ’›πŸ§‘ We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! πŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜ŠπŸ™πŸ»πŸ˜Š

5 / 5 Share

Aug. 24, 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! 🎡 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🀩 Best wishes, Anna

5 / 5 Share

Aug. 23, 2022

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

Store

A.Baker

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come! Cheers from Anna!

5 / 5 Share

Aug. 16, 2022

Fantastic customer support and ability to make customizations that really made the app better for my use case. Recommend!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

5-Stars! 🌟 Whoot Whoot! πŸŽ‰We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, _The Omega Support team_

5 / 5 Share

July 24, 2025

Harper was very helpful and was able to solve my issue quickly.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!

5 / 5 Share

Jan. 16, 2025

The support team's response is very efficient. After searching through many tens of delivery date and time slot app, this app is the best. The best part is, it is free for now. Other apps may be free too but their customer service is non-existant. DinDoong's team members like Anna, Kathy, Mike and more are helpful with the very efficient support when I have questions. This app is highly recommended as their features are easy to use and supports detailed needs for shops.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day! _The Omega support team_

5 / 5 Share

Aug. 11, 2022

amazing support team, with the assistance from Anna :) great delivery app with great functionalities! they even went the extra mile to ensure our needs are met. definitely a dedicated bunch to the apps that they create. well recommended!

Using app

7 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your kind words πŸ’—πŸ’—πŸ’—. We really appreciate you taking the time out to share your experience with us β€” and we agree, that Anna is truly a gemπŸ’—πŸ’— to have on our team! πŸ₯° We count ourselves lucky for customers like you. Hope nothing but for your business growth.

5 / 5 Share

Aug. 10, 2022

Great app that will help streamline our fulfilment. Speedy support from the dev team who fixed an issue we had on the spot.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Aug. 4, 2022

this app is exactly what my client needs for his restaurant. the developers were very helpful and smart. thank you Anna!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know πŸ₯°πŸ₯°πŸ₯° Best, Anna

5 / 5 Share

Sept. 17, 2022

Great app functionality and the appearance is great. Customer service team is there to help you for anything you need. It is a better app than the other apps out there.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Awesome! πŸ₯° πŸ₯°πŸ₯° Thanks so much for the positive review and for recommending us! 🌟 Much appreciated, The Omega support team

5 / 5 Share

July 14, 2022

Great app for letting our customers select delivery date for our flower delivery service. Looks great on our site, simple to use, many options to suit any requirements and is fast loading. Support is fantastic, Anna is lovely, kind and very helpful. Highly recommended!

Using app

1 day

Total reviews

52

Average rating

3.8

Developer Reply

5-Stars! 🌟 Whoot Whoot! πŸŽ‰We're so thrilled that you are enjoying our app and services so far! We're always striving to top your expectations and love the feedback! Thanks, _Cheers from Anna_

5 / 5 Share

July 13, 2022

I used this app to help me program calendar for specific products, found it a bit tricky to use and had an extremely mixed experience with their support team, however Anna was super helpful and sorted the issue immediately, thanks to her my calendar is working properly

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review. We're thrilled to hear you're enjoying our DingDoong: Delivery + Pickup app. Anna is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Anna, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega DingDoong: Delivery + Pickup

5 / 5 Share

July 11, 2022

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

July 5, 2022

excellent support from the folk at DingDong. Answered my question in a few minutes and then altered the app settings so that it now works really well for me. Good Work Folks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Yayy, you are such a sweet peach πŸ‘ Thanks a lot for kind words to Omega’s Team. Can’t wait to have another chance to support you in the near future. β€οΈπŸ™†β€β™€οΈ

5 / 5 Share

June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

5 / 5 Share

June 22, 2022

Haven't launched the store yet. Still working out some details, but for a local business that delivers, I think this app is going to be really helpful. Also get quick responses from the support team via the chat function. Anna has been great helping me get the functionality to work the way I want on the product pages. Great support. It is working great now!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. πŸ₯° πŸ₯°πŸ₯° It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the review! 🌟 Cheers, Anna

5 / 5 Share

June 13, 2022

This is a brilliant app that comes with an exceptional support team who will work with you to make sure everything's workings perfectly!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, The Omega Support team

5 / 5 Share

June 6, 2022

The app works great. We have had a few teething problems but Anna and the team have been really quick to resolve the issues.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We are amazed by your kind words.😍 We appreciate the time you took to write such a nice review! ✨πŸ”₯πŸš€ If you need anything at all, just let us know 🍻🍻🍻 Best, Anna