All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    4% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 91% (218)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2022

Great app. We had some problems with the configuration, but the support and service was more than awesome and helped us super fast. Rare to come across this great service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Nov. 22, 2022

Faced some issues with the app sync but Anna and her team was very helpful in guiding me thru step by step to resolve them. Also one of the most practical and user friendly Delivery Scheduling apps I could find after a long search

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Nov. 14, 2022

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Oct. 27, 2022

The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your 5-star review ๐Ÿค—๐Ÿฅฐ! We will share this with our team to let them know to keep up the amazing work ๐ŸŒป ๐ŸŒž

5 / 5 Share

Nov. 9, 2024

ไป–ใฎใ‚ขใƒ—ใƒชใจ็•ฐใชใ‚Šใ€ใƒ‡ใƒ•ใ‚ฉใƒซใƒˆใฎใŠๅฑŠใ‘ๆ—ฅๆ™‚ใฎๆŒ‡ๅฎšใฏใ‚‚ใกใ‚ใ‚“ใ€ๅ•†ๅ“ใ”ใจใซใŠๅฑŠใ‘ๆ—ฅใฎๆœŸ้–“ใ‚’่จญๅฎšใ™ใ‚‹ใ“ใจใ‚‚ๅ‡บๆฅใ‚‹ใจใ“ใ‚ใŒ่‰ฏใ„็‚นใงใ™ใ€‚ใŸใจใˆใฐใ€ๆœŸ้–“้™ๅฎšๅ•†ๅ“ใฎๅ•†ๅ“ใ‚’่ฒฉๅฃฒใ™ใ‚‹ใจใใชใฉใ€ใจใฆใ‚‚ไพฟๅˆฉใงใ™ใ€‚ ๅˆ†ใ‹ใ‚‰ใชใ„่จญๅฎšใŒใ‚ใฃใฆใ‚‚่งฃๆฑบใพใงใฎใ‚ตใƒใƒผใƒˆใŒใƒใƒฃใƒƒใƒˆๅฝขๅผใง่ฟ…้€Ÿใซๅ›ž็ญ”ใ—ใฆใใ‚Œใพใ™ใ€‚

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

ใ“ใฎใ‚ˆใ†ใช็ด ๆ™ดใ‚‰ใ—ใ„ใƒฌใƒ“ใƒฅใƒผใ‚’ๆฎ‹ใ—ใฆใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™๏ผ ็งใŸใกใฎใ‚ขใƒ—ใƒชใจใ‚ตใƒใƒผใƒˆใƒใƒผใƒ ใ‚’ๆฐ—ใซๅ…ฅใฃใฆใ„ใŸใ ใ‘ใŸใ“ใจใ‚’ๅฌ‰ใ—ใๆ€ใ„ใพใ™ใ€‚ ใ‚ใชใŸใฎๆบ€่ถณใฏ็งใŸใกใฎๅ„ชๅ…ˆไบ‹้ …ใงใ‚ใ‚Šใ€ใ‚ใชใŸใฎใƒฌใƒ“ใƒฅใƒผใง็ขบ่ชใ•ใ‚Œใฆใ„ใ‚‹ใ‚ˆใ†ใซใ€็งใŸใกใฏ็งใŸใกใฎๅ„ชใ‚ŒใŸใ‚ตใƒผใƒ“ใ‚นใซ่ช‡ใ‚Šใ‚’ๆŒใฃใฆใ„ใพใ™. ใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ใŠๅฏ„ใ›ใ„ใŸใ ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€‚

5 / 5 Share

Sept. 16, 2022

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thank you for taking the time to leave us such a fantastic review! Weโ€™re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5 / 5 Share

Sept. 14, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

5 / 5 Share

Sept. 13, 2022

Rosie was so helpful when my website was having issues installing. Rosie and her team worked hard to find the issue and quickly resolved it so I could get stuck into setting up the app on my website. Thank you again Rosie for your help and amazing customer service :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Woww! ๐Ÿ”ฅ๐Ÿ”ฅ Thatโ€™s so great to hear your feedback. We made sure that Rosie got the recognition she deserved. She was very happy to read your review. Hope to see you again! ๐Ÿฅฐ

5 / 5 Share

Sept. 12, 2022

just starting to use this apps, seems like user friendly, dont need to use google api key, its link to our calendar. helpdesk was very helpful. for me it was good enough

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Lots of love and Thank you ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

Sept. 7, 2022

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Using app

About 11 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. Weโ€™re glad to hear that our teamโ€™s performance exceeded your expectations, and weโ€™ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!

5 / 5 Share

Sept. 7, 2022

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

Store

Hafla

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Weโ€™re so happy to hear you had a great experience with Omegaโ€™s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. _Cheers from Anna_

5 / 5 Share

Sept. 6, 2022

Problem solved immediately! He has a high level of understanding of shared issues and communicates smoothly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for taking some of your time to share these great comments! ๐Ÿฅฐ๐Ÿฅฐ๐ŸฅฐFeel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! ๐Ÿ™Œ Best wishes, The Omega support team

5 / 5 Share

Sept. 5, 2022

Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. ๐Ÿฅฐ ๐Ÿฅฐ๐Ÿฅฐ It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! ๐ŸŒŸ Cheers, Anna

5 / 5 Share

March 18, 2024

We have been using this app for a while now and while it may take some time to figure out, the help centre team is responsive and are able to provide helpful assistance.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this review.

5 / 5 Share

Aug. 28, 2022

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh Youโ€™re awesome ๐Ÿ’™๐Ÿ’š๐Ÿ’›๐Ÿงก We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š

5 / 5 Share

Aug. 24, 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! ๐ŸŽต It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! ๐Ÿคฉ Best wishes, Anna

5 / 5 Share

Aug. 23, 2022

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

Store

A.Baker

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come! Cheers from Anna!

5 / 5 Share

Aug. 16, 2022

Fantastic customer support and ability to make customizations that really made the app better for my use case. Recommend!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

5-Stars! ๐ŸŒŸ Whoot Whoot! ๐ŸŽ‰We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, _The Omega Support team_

5 / 5 Share

July 24, 2025

Harper was very helpful and was able to solve my issue quickly.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. Weโ€™re glad to hear that our teamโ€™s performance exceeded your expectations, and weโ€™ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!

5 / 5 Share

Jan. 16, 2025

The support team's response is very efficient. After searching through many tens of delivery date and time slot app, this app is the best. The best part is, it is free for now. Other apps may be free too but their customer service is non-existant. DinDoong's team members like Anna, Kathy, Mike and more are helpful with the very efficient support when I have questions. This app is highly recommended as their features are easy to use and supports detailed needs for shops.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Weโ€™re grateful for your feedback. Itโ€™s our pleasure to provide the best possible service to our guests, and weโ€™re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day! _The Omega support team_