Ultimate Delivery Date Range
Create urgency and show shoppers when to expect their order!
Rating
4.5
feedback
87
chart
#5,512
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
13%
-
Less than a year
59%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. Many users appreciate the functionality and ease of use of the app, especially in displaying delivery information on product pages. Positive themes include helpful customer support, easy configuration, and increased sales due to providing estimated delivery dates. However, there are recurring complaints about poor support, especially in terms of responsiveness to issues and requests for assistance. Some users have faced challenges with the app suddenly not working, leading to frustration and concerns about the impact on their business. Additionally, there are mentions of language limitations and difficulties in importing data.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 13, 2022
App is amazing with all functionality and easy in use, if it works... after founding a bug and there was some misunderstanding about it, they stay calm and friendly and fixed it. Many thanks again!!
Thank you for your review! We sincerely apologize for your issue. We were in the process of performing a large update to the app to provide better functionality and stability on the backend. Your problem should now be resolved with the update now completed, but please reach out to us if you are still experiencing a lingering effect. Thanks and have a great day!
June 12, 2022
Good.... very good experience, Good.... very good experience, Good.... very good experience, Good.... very good experience
May 10, 2022
SImple app for integrating shipping service dates into your product [ages and basket. Plenty of easy to understand options and features and well priced.
April 13, 2022
Just like the previous review, I have experienced poor support. They requested access which I have given them and then nothing. I have followed up with multiple emails and there is no response. God knows how long I will have to wait until my problem is fixed. Might be time to look for an alternate solution.
Thank you for the review. I want to sincerely apologize for the poor support you have experienced. We have recently had some staffing issues within our Support department which, unfortunately, has played a role in our response times. However, I recognize that is not an acceptable excuse and have moved your support ticket to a higher priority. Again, I sincerely apologize for the poor support you have received. We will work on being better! Sincerely, Nick Huls CEO/Boost Hub Business Solutions
Jan. 24, 2022
Unbelievably poor support. I identified a serious (but probably simple to fix) issue with their geo location feature on the app and emailed them a week ago about it. They requested access which I granted them the following day. A week later and still not once have they logged in to address the issue. I have followed up with 5 more emails that have not been responded to. This is my second time in 6 months trying to get support for this issue. I gave up last time due to unresponsive support as well. It is incredibly poor service if they can't even bother to respond. I'd stay away based on my experience.
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