All reviews

Rating Breakdown

  • 5
    93% (27 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2024

Uygulama tüm ihtiyaçlarımı karşılıyor. Müşteri destek ekibinden Janani anında ihtiyaçlarıma cevap verdi.

Store

Blend+r

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Thanks Rahul for the amazing help with the process for getting the settings I wanted. Amazing app

Store

Dissyco

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

It was such a pleasure having Sowmiya help me set up the App, thank you so much. Zoom support works just amazing

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the valuable time taken to leave us a review. Thank you so much for your wonderful review. We are there to assist you anytime. Feel free to connect with us and we are happy to help you.

5 / 5 Share

Feb. 9, 2023

I want to write review about service. In order to use the app per Shopify I would have to upgrade my plan costing me 70 more a month. The customer service helped me figure it out even though I would not be using their service and saved me the extra money. This just shows how much you can trust this customer service. As a new small business and can not say thank you enough!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

We have been using tis app for 2 year and its a great app to use. The support team is very good. Shiva is very helpful. Every time we have an issue, he is helps us resolve it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Vandaag de app geinstalleerd moest wat instellingen weten en ze reageerde super snel met een goede uitleg deze app is zeer aan te bevelen

Using app

18 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Jan. 26, 2022

The fact that they don't write that "Shopify’s Carrier Calculated Shipping API" is needed to use this app is not good. Wasted my time and energy and got my hopes high... Not too good of a look imo.

Store

Udonno

Using app

12 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the feedback. "Shopify’s Carrier Calculated Shipping API" is a requirement for all apps in Shopify. We have mentioned this both in app listing page and in the settings page of our app. Unfortunately this is a requirement in Shopify.

5 / 5 Share

Aug. 29, 2021

The customer service is fantastic, Sudhan helped me created the shipping zone for my product with postcode via Zoom! The app is easy to use highly recommended.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

Love this app, it is simple to use. I had an issue which shopify thought was to do with the app and the support team here were amazing, they found the issue super quickly and resolved the problem which did not even have anything to do with the app, i couldn't be more happy or grateful to the assistance i received

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

Great service at all times and any time! The customer service assistants are very helpful and are able to fix everything

Using app

6 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 27, 2021

I am very happy with the quality of the product, knowledge of the customer service and there willingness to go the extra mile to solve issues promptly.

Using app

5 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 19, 2021

We've used all LogBase apps for our flower shop delivery. We love them very much. The best customer service ever! It's quick response to solve our questions! Also, keep explaining until I get the point. Strongly recommended!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

The app is very easy to use and their customer service is awesome. They reply and help me set up the app immediately. I use this app to prevent customer cheating on delivery fee since I only do local delivery. It is great that I can have difference rate for different zip code.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

This app helps a lot. And kindly helped me. This app is so user friendly and the customer service you receive is AMAZING! I recommend this app 100%.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Great app and great support! It works perfectly, solved my problem with shipping zones and I can put as many Zipcodes as I want.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Kumar is very helpful in setting it all up for me and explaining how to use the app. Would highly recommend for functionality and service

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

This app is so user friendly and the customer service you receive is AMAZING! I recommend this app 100%.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Perfect support, they help me a lot, excellent plugin, cheap, fast, I'm happy with them to my clients

Store

Momeble

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

**Best Customer Service EVER** I added the In Store Pick Up Local Delivery App by Log Base yesterday. I was immediately offerred a Zoom call with the developer and whilst he did all the back end work live on Zoom, I explained that I also had issues with delivery fees. He suggested the Local Delivery Rate by Zip Code and showed me how it would work. I immediately fell in love with the app and added it on the spot. By the time I called shopify to request the Shipping API and got back on Zoom, Kumar from Logbase had already integrated it on my store and tested it for me. We have been losing money on delivery fees over the last 6 months as we left it to the customer to be honest and choose the right one. I am now confident that this will no longer be the case - this app takes out all the guess work for the customer and integrates perfectly with the Pick up and Delivery app. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Well done Log Base and thankyou for all the work you have put into improving our online store. Im looking forward to seeing what amazing apps you will create next.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review