Delivery Time Guru for Shopify

Delivery Time Guru

Customer real-time delivery date countdown—"Get it by Dec. 25"

Rating

3.8

feedback

6

Reviews

chart

#12,028

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    33%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality and features, such as real-time shipping carriers and the ability to set up custom rules based on products and collections. The developer, Glenn, is praised for being attentive, helpful, and responsive. However, on the negative side, there are complaints about the app being slow and the support team taking days to respond. Some users had to seek external help to fix issues due to poor support. Overall, the app seems to have great potential but needs improvement in terms of speed and customer support.

Highlights

Mixed feedback with positive and negative aspects
App functionality and features
Developer's responsiveness and helpfulness
Issues with app speed and support response time
Potential for improvement

Rating Breakdown

  • 5
    50% (3 ratings)
  • 4
    17% (1 ratings)
  • 3
    17% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Aug. 26, 2021

App is incredibly slow, support takes days to respond. We had to remove because of slow loading time and support did not help. We like the app but wish it performed better.

Using app

9 months

Total reviews

2

Average rating

4.0

1 / 5 Share

April 16, 2021

Their support is terrible! We had to pay someone else to fix it. It's a cool app but I really do not want to spend my money on this company just because of their poor support. Thank God this was just the free trial.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 19, 2020

This application does exactly what we needed plus a ton of other features we didn't know we wanted. Glenn is an attentive and helpful developer!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Glenn is the man! Setting this thing up at midnight for me, moving it around, testing it in areas. love it!

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 15, 2020

Thanks! Couldn’t be more satisfied!

Using app

7 days

Total reviews

4

Average rating

4.8

All reviews

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