Rating
3.6
feedback
3
chart
#9,603
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
Zangerine has received a mix of positive and negative reviews from users. On the positive side, users appreciate the team's knowledge of the product and their quick setup process. The customer service, especially the support received from the team members like Laura, Chris, and Curtis, has been highlighted as exceptional. Users have also praised the reliability of the service and their confidence in its future performance. However, there have been negative reviews stating that the app doesn't work, indicating potential issues with functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 25, 2024
We've been up and running with Zangerine for about a month and use them to connect Shopify with Peoplevox WMS. From first contact with Laura I was impressed with the team's knowledge of their product and how quickly they were able to get things setup for us. Like any major integration there were a few things to tweek but this was done almost instantly by Chris and Curtis despite time zone differences. We moved our service from a major provider as we were unhappy with the lack of service when things went wrong and having to go through 3 lines of support to speak to someone that could diagnose and fix the issue. We've had a very positive experience with Zangerine. The service has been rock solid and we're confident it will be going forward.
Feb. 21, 2024
DOESNT WORK
Thank you for your feedback as of this time, unfortunately, Zangerine doesn't service your area, we are working on expanding our service area as we can. We apologize for any frustration this may have caused as you began the installation process.
Dec. 14, 2023
We were the first client to use Zangerine, so there's always a risk. But it's safe to say, it was a great decision. The team work relentlessly to troubleshoot any potential issues before they even come to fruition, and the level of support received is absolutely incomparable. We have another brand which was with a separate warehouse integration (a much more expensive counterpart), and Zangerine wins every time. We will be sure to move both brands over to this platform, and are looking forward to seeing it go from strength to strength. Thank you team Zangerine!
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