Descartes Peoplevox WMS
The reviews are overwhelmingly positive about Zangerine’s support, responsiveness, and reliability, especially for Shopify-to-WMS integrations. Multiple reviewers praise the team’s product knowledge, fast setup, and willingness to troubleshoot and make adjustments quickly, even across time zones. One reviewer specifically highlights that the service replaced a previous provider because Zangerine offered much better support and a more direct path to problem resolution. Another notes that the platform has been rock solid and inspires confidence for future use. There is, however, one very negative review stating simply that the app “DOESNT WORK,” which suggests that not every user experience is successful. While the sample is small, this indicates that there may be occasional setup or functionality issues for some merchants. Overall, the feedback points strongly toward excellent customer service and dependable integration performance, with the main downside being that the app may not work properly in every case.
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We've been up and running with Zangerine for about a month and use them to connect Shopify with Peoplevox WMS. From first contact with Laura I was impressed with the team's knowledge of their product and how quickly they were able to get things setup for us. Like any major integration there were a few things to tweek but this was done almost instantly by Chris and Curtis despite time zone differences. We moved our service from a major provider as we were unhappy with the lack of service when things went wrong and having to go through 3 lines of support to speak to someone that could diagnose and fix the issue. We've had a very positive experience with Zangerine. The service has been rock solid and we're confident it will be going forward.
DOESNT WORK
Thank you for your feedback as of this time, unfortunately, Zangerine doesn't service your area, we are working on expanding our service area as we can. We apologize for any frustration this may have caused as you began the installation process.
We were the first client to use Zangerine, so there's always a risk. But it's safe to say, it was a great decision. The team work relentlessly to troubleshoot any potential issues before they even come to fruition, and the level of support received is absolutely incomparable. We have another brand which was with a separate warehouse integration (a much more expensive counterpart), and Zangerine wins every time. We will be sure to move both brands over to this platform, and are looking forward to seeing it go from strength to strength. Thank you team Zangerine!
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