Rating

4.9

feedback

107

Reviews

chart

#1,247

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    50%
  • More than a year
    16%

Reviews Summary

Design Packs is highly praised by users for its versatility, ease of use, and exceptional customer service. Users appreciate the wide range of customizable sections and templates that help enhance the visual appeal of their Shopify stores. The app is described as a game-changer for customizations, offering more flexibility and options than other similar apps. The customer support team, particularly Anne and Trudy, is highlighted for being responsive, knowledgeable, and going above and beyond to assist users with their needs. Many users mention that Design Packs has saved them money on custom developers and has significantly improved their website's design and functionality.

Highlights

Versatility, ease of use, customizable sections, templates
Exceptional customer service, responsive support team
Cost-effective, money-saving, improved website design and functionality

Rating Breakdown

  • 5
    98% (105 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2025

I work with ambitious Shopify merchants every day, helping them grow and scale their business and improve their operational efficiencies. DesignPacks is recommended to every one of those store owners. It is brilliant for creating either new sections or entire templates in minutes. It works flawlessly with almost every theme I've ever come across, and for those rare occasions you need to, the support is always there to assist. No store should be without DesignPacks.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

10/10 RECOMMEND. This app Design Packs is the best app in Shopify. It will increase my conversion rate by 200%. It has every functionality I was looking for. Previously I was using Page Fly but that was too costly and it looked terrible. The best part has been Anne, you can book a call with her and she created the app and walked me through the exact setup I need. Hands down the best App customer service I've received. It's saved me thousands of dollars in dev and in time. Definitely give this app a try - it's a FREE trial. Book a help call and you'll be really glad you did, because Shopify on it's own doesn't do much, the right support is crucial. ⭐⭐⭐⭐⭐

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such an amazing review! We're so happy Design Packs is working well for you and that we could help with the setup. It means a lot to hear about the conversion boost and cost savings you're seeing. Thanks for choosing us and for recommending the free trial + consultation to others! Don't hesitate to reach out if you need anything else.

5 / 5 Share

Dec. 27, 2024

Design Packs offers some very adaptable sections with best-in-class customer service.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate your comments on our customer service and will always strive to provide the best service possible. :)

5 / 5 Share

Dec. 6, 2024

⭐️⭐️⭐️⭐️⭐️ Game-Changer for Customizations & Flexibility! I’m a total newbie when it comes to meta fields and customizations, but the DesignPacks team, Anne and Trudy (serious girl power here!), have made it feel like a breeze. What they’re doing is absolutely *remarkable*. With their app, I’ll be able to remove three separate apps we’d been using as workarounds to get the look we wanted—saving over $125 a month! And that’s not even the best part—DesignPacks offers more flexibility, options, and ease than I could’ve imagined. Their commitment to ongoing improvements is inspiring. The exciting monthly drops (hello, Gift Guide and wavy vibes!) keep pushing boundaries, leaving you only limited by your own creativity. Setup and implementation are insanely easy—just a few clicks, and you’re off. Support? Truly second to none. They’re responsive, knowledgeable, and genuinely invested in helping users succeed. I feel like our website is finally having its glow-up moment. It now looks like we spent thousands on a custom theme, but all it really took was DesignPacks. If you’re looking to elevate your site and save time and money, do yourself a favor: download this app. You won’t regret it!

Using app

9 days

Total reviews

20

Average rating

4.6

Developer Reply

Thank you SO much for your incredible review! It truly means the world to us that Design Packs has made such a positive impact on your store! And that you were also able to replace other apps to save money? LOVE that! Your kind words about our support (we are a small, but mighty team of women) and commitment to improvements are truly appreciated. We’re always here to help you succeed and can’t wait to see how your store continues to shine. Thanks for trusting us to be part of your journey! If there is anything we can do in the future to help, please reach out anytime!

5 / 5 Share

Nov. 13, 2024

As app developers, we recognize an exceptional app when we see one, and Design Packs is just that! We're using it alongside Shopify to build our new marketing site for Grapevine Surveys, and it's been an absolute pleasure. The app is incredibly easy to use, making it enjoyable to create polished landing pages. The standout feature, though, is the amazing support. Anne has been incredibly helpful, going above and beyond to assist with the finer details of styling and ensuring we achieve our desired look. Design Packs integrates seamlessly with Shopify; the way it uses sections and allows full theme editing makes so much sense and feels so natural. Outstanding app and team – highly recommend!"

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are SO incredibly thankful that you chose Design Packs as the tool to build your marketing site - it looks WONDERFUL! Thank you for inspiring us to add some new features and think about how to better build out SaaS type designs. It's been so great to work with you! Working with high-quality app devs has been a real treat and we love how well your Grapevine Survey forms integrate with Design Packs!

All reviews

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