Rating

5.0

feedback

91

Reviews

chart

#1,935

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    38%
  • Less than a year
    46%
  • More than a year
    13%

Reviews Summary

Design Packs is highly praised by ecommerce merchants for its versatility, ease of use, and exceptional customer support. Users appreciate the vast array of customizable sections that the app offers, allowing them to enhance their store design without the need for coding skills. The customer service, particularly from Anne and Trudy, is highlighted as outstanding, with quick responses, personalized assistance, and even custom solutions provided. Many users mention that Design Packs has significantly improved their website's appearance, user experience, and conversion rates. However, there is a minor complaint about settings being lost when updating themes.

Highlights

Versatility and Customization
Exceptional Customer Support
Ease of Use
Improved Website Design
Minor Issue with Settings Loss

Rating Breakdown

  • 5
    98% (89 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (90)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 26, 2025

This app is the best app EVER ! I was recommended it when i was looking for an app that improves the blog post layout , this app has that and a million more sections to add to your theme to customise it. It feels limitless at this point, plus Anne who developed the app is so great and helpful. Im not the most tech savvy individual and Anne took the time to make me some videos to guide me through setting up the FAQs properly. Theres a lot in this app and theres all the support you need to utilise it. 5 stars !

Using app

23 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for this incredible review! I’m thrilled that Design Packs has been able to give your blog a fresh layout and so much more. It means a lot to hear that the videos were useful and that the app feels limitless in what you can do with it. Your kind words and 5-star rating really made our day! Please let us know if there is anything else we can help with. :)

5 / 5 Share

Aug. 20, 2025

Over the last 4+ years Design Packs has become one of my top go to Shopify apps. I always recommend it to clients and consider it indispensable at this point. I'm constantly learning new ways to customize the vast array of sections they offer, and their customer service is second to none. They have been so helpful and I'm always learning new techniques from them. Highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, 4+ years! That absolutely blows us away. Thank you so much for sticking with Design Packs for the long haul and for recommending us to your clients. It really means the world to the two of us. We love hearing that you’re still finding new ways to use the sections and picking up tips along the way. Your support and kind words truly keep us going!

5 / 5 Share

Aug. 2, 2025

We use Design Packs all over our store, to add features lacking in our theme. They have a ton of options and it's way better than trying to find a theme that covers every single thing you want to do! The packs can all be customized to match your theme, although we mostly used CSS instead. Not a knock on the app at all, if you don't know CSS you can use the built-in customization instead. Customer support is fantastic as well, we had some questions about using metaobjects and fields and they were even able to customize one of the packs to make it work better for our needs.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for sharing this! We love hearing how you’re using Design Packs across your store and making it your own with CSS. That’s exactly how we hoped the app would work - flexible enough for folks who like to tinker, but still customizable right out of the box. We’re especially glad we could help with the metaobjects setup and get things working the way you needed. Really appreciate you taking the time to write such a thoughtful review!

5 / 5 Share

July 5, 2025

I wish I could give infinite stars at this point! Had a problem with the free footer that Design Packs so kindly provides us, it simply didn't show on my store view after I finished the customization. Contacted the support, got a quick response and help from Anne, turned out it was a problem with the Markets settings in my store itself, she even got the time to screen record a quick video to explain the problem to me, just amazing! Never got such amazing and precise customer support before, will def. subscribe to one of their packages when I get my first sales. Y'all got a lifetime customer now!

Store

jundify

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

You've blown us away with your kind words! Thank you SO much for leaving such a nice review. One of the things that we pride ourselves on is going above and beyond on support and I'm so glad we were able to help with the Markets display. Please don't hesitate to reach out if there is anything we can help with in the future. :)

5 / 5 Share

June 11, 2025

Design Packs has been a game-changer for our Shopify store. It's incredibly easy to use, even if you're not a developer, and offers amazing flexibility to build beautifully designed sections without needing to touch code. The value for money is excellent – you get access to so many well-designed modules that work seamlessly with any theme. What really sets it apart, though, is the support. The team behind the app genuinely care and they go above and beyond to help with any questions or tweaks. Highly recommended if you're looking to elevate your store design without the custom dev costs.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that Design Packs has made such a positive impact on your store. It makes us smile from ear to ear. We are always here to help whether the question is large or small. :) Also, can we say how gorgeous your site is? Such a cool product and we adore the overall design aesthetic. Thanks again for the wonderful review!

All reviews

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